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作者：van der Aalst, WMP; Kumar, A
作者单位：Pennsylvania Commonwealth System of Higher Education (PCSHE); Pennsylvania State University; Pennsylvania State University - University Park
摘要：The full potential of the Web as a medium for electronic commerce can be realized only when multiple partners in a supply chain can route information among themselves in a seamless way. Commerce on the Internet is still far from being friction free, because business partners cannot exchange information about their business processes in an automated manner. In this paper, we propose the design for an eXchangeable Routing Language (XRL) using eXtensible Markup Language (XML) syntax. XML is a mea...
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作者：Fan, M; Stallaert, J; Whinston, AB
作者单位：University of Washington; University of Washington Seattle; University of Connecticut; University of Texas System; University of Texas Austin
摘要：Traditional development of large-scale information systems is based on centralized information processing and decision making. With increasing competition, shorter product life-cycle, and growing uncertainties in the marketplace, centralized systems are inadequate in processing information that grows at an explosive rate and are unable to make quick responses to real-world situations. Introducing a decentralized information system in an organization is a challenging task. It is often intertwin...
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作者：Choudhury, V; Sabherwal, R
作者单位：University System of Ohio; University of Cincinnati; University of Missouri System; University of Missouri Saint Louis
摘要：This paper examines the evolution of portfolio of controls over the duration of outsourced information systems development (ISD) projects. Drawing on five cases, it concludes that many findings from research on control of internal ISD projects apply to the outsourced context as well, but with some interesting differences. The portfolios of control in outsourced projects are dominated by outcome controls, especially at the start of the project; although the precision and frequency of these cont...
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作者：Basu, A; Blanning, RW
作者单位：Southern Methodist University; Vanderbilt University
摘要：Organizations today face increasing pressures to integrate their processes across disparate divisions and functional units, in order to remove inefficiencies as well as to enhance manageability. Process integration involves two major types of changes to process structure: (1) synthesizing processes from separate but interdependent subprocesses, and (2) decomposing aggregate processes into distinct subprocesses that are more manageable. We present an approach to facilitate this type of synthesi...
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作者：Purao, S; Storey, VC; Han, TD
作者单位：Pennsylvania Commonwealth System of Higher Education (PCSHE); Pennsylvania State University; Pennsylvania State University - University Park; University System of Georgia; Georgia State University; Nevada System of Higher Education (NSHE); University of Nevada Las Vegas
摘要：Conceptual design is an important, but difficult, phase of systems development. Analysis patterns can greatly benefit this phase because they capture abstractions of situations that occur frequently in conceptual modeling. Naive approaches to automate conceptual design with reuse of analysis patterns have had limited success because they do not emulate the learning that occurs over time. This research develops learning mechanisms for improving analysis pattern reuse in conceptual design. The l...
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作者：Kim, J; Jung, L; Han, K; Lee, M
作者单位：Yonsei University
摘要：Metrics for the architectural quality of Internet businesses are essential in gauging the success and failure of e-commerce. This study proposes six dimensions of architectural metrics for Internet businesses: internal stability, external security, information gathering, order processing, system interface, and communication interface. The metrics are based on the three constructs that have been used to evaluate buildings in the real world. The structural construct indicates that Internet busin...
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作者：Agarwal, R; Venkatesh, V
作者单位：University System of Maryland; University of Maryland College Park
摘要：Web site usability is a critical metric for assessing the quality of a firm's Web presence. A measure of usability must not only provide a global rating for a specific Web site, ideally it should also illuminate specific strengths and weaknesses associated with site design. In this paper, we describe a heuristic evaluation procedure for examining the usability of Web sites. The procedure utilizes a comprehensive set of usability guidelines developed by Microsoft. We present the categories and ...
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作者：Palmer, JW
作者单位：University System of Maryland; University of Maryland College Park
摘要：Web sites provide the key interface for consumer use of the Internet. This research reports on a series of three studies that develop and validate Web site usability, design and performance metrics, including download delay, navigability, site content, interactivity, and responsiveness. The performance metric that was developed includes the subconstructs user satisfaction, the likelihood of return, and the frequency of use. Data was collected in 1997, 1999, and 2000 from corporate Web sites vi...
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作者：McKnight, DH; Choudhury, V; Kacmar, C
作者单位：Michigan State University; Michigan State University's Broad College of Business; University System of Ohio; University of Cincinnati; State University System of Florida; Florida State University
摘要：Evidence suggests that consumers often hesitate to transact with Web-based vendors because of uncertainity about vendor behavior or the perceived risk of having personal information stolen by hackers. Trust plays a central role in helping consumers overcome perceptions of risk and insecurity. Trust makes consumers comfortable sharing personal information, making purchases, and acting on Web vendor advice-behaviors essential to widespread adoption of e-commerce. Therefore, trust is critical to ...
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作者：Torkzadeh, G; Dhillon, G
作者单位：Nevada System of Higher Education (NSHE); University of Nevada Las Vegas
摘要：Efforts to develop measures of Internet commerce success have been hampered by (1) the rapid development and use of Internet technologies and (2) the lack of conceptual bases necessary to develop success measures. In a recent study, Keeney (1999) proposed two sets of variables labeled as means objectives and fundamental objectives that influence Internet shopping. Means objectives, he argues, help businesses achieve what is important for their customers-fundamental objectives. Based on Keeney'...
