Production and Operations Management

最新文章

• An optimization framework for analyzing dual-donor organ exchange AI翻译
  作者：Le, Tuan; Stauffer, Jon M. M.; Shetty, Bala; Sriskandarajah, Chelliah
  作者单位：University of Pennsylvania; Texas A&M University System; Texas A&M University College Station; Mays Business School; Texas A&M University System; Texas A&M University College Station; Mays Business School
  摘要：We study an optimal matching problem in the context of dual-donor organ exchange, where a portion of two living donors' organs are transplanted to a single patient. This dual-donor transplant technique is becoming more widespread for lung and liver transplants. However, multiple medical compatibility criteria pose a serious challenge for matching a patient with two compatible donors. In the United States and many other countries, laws prohibit commercial (for-profit) deals for human organs, so...
• Actions speak louder than words: Imputing users' reputation from transaction history AI翻译
  作者：Deng, Jiaying; Ghasemkhani, Hossein; Tan, Yong; Tripathi, Arvind K.
  作者单位：Fordham University; Purdue University System; Purdue University; University of Washington; University of Washington Seattle; University of Kansas
  摘要：The choice of market mechanism is key to success for any online marketplace. In recent years, as peer-to-peer (P2P) lending has seen phenomenal growth, leading P2P lending platforms have used various market mechanisms and, in some cases, even switched from one mechanism to another, chasing higher market share and overall growth. While Prosper.com, a leading P2P lending platform, has switched from the auction lending model to a fixed price lending model, recent studies show that overall social ...
• Bid price controls for car rental network revenue management AI翻译
  作者：Li, Dong; Pang, Zhan; Qian, Lixian
  作者单位：Loughborough University; Purdue University System; Purdue University; Xi'an Jiaotong-Liverpool University
  摘要：We consider a car rental network revenue management (RM) problem, accounting for the key operational characteristics of car rental services such as the varying length of rentals and mobility of inventories, which imply the intertemporal and spatial correlations of rental demands for inventories across different locations and days. The problem is formulated as an infinite-horizon cyclic stochastic dynamic program to account for the time-varying and cyclic nature of car rental businesses. To tac...
• Optimal specialty crop planning policies with yield learning and forward contract AI翻译
  作者：Chen, Heng; Ryan, Jennifer K.
  作者单位：University of Nebraska System; University of Nebraska Lincoln
  摘要：Hops are the flowers of a specialty crop that provide unique flavors to craft beer. We study a multi-year crop planning problem for a farmer who seeks to add hops production to the current production of a conventional crop. The farmer must dynamically determine the number of acres to allocate to each crop and design the terms of the forward contract under which brewers purchase the hops, considering the uncertainty of weather conditions, hops yield, hops spot market price, and conventional cro...
• Increasing the supply of health products in underserved regions AI翻译
  作者：Kazaz, Burak; Webster, Scott; Yadav, Prashant
  作者单位：Syracuse University; Arizona State University; Arizona State University-Tempe; INSEAD Business School; Arizona State University; Arizona State University-Tempe
  摘要：We study mechanisms that encourage manufacturers of health products to build production and distribution capacity. This is important for low- and middle-income country (LMIC) markets where ability to pay is lower and demand risks are greater. Development finance institutions and philanthropies are beginning to utilize new instruments to incentivize manufacturers to build production/distribution capacity for LMIC markets. The goal of this paper is to understand the effectiveness of such mechani...
• Equitable anesthesiologist scheduling under demand uncertainty using multiobjective programming AI翻译
  作者：Sun, Kai; Sun, Minghe; Agrawal, Deepak; Dravenstott, Ronald; Rosinia, Frank; Roy, Arkajyoti
  作者单位：University of Texas System; University of Texas at San Antonio; University of Texas System; University of Texas at San Antonio; University of Texas System; University of Texas at San Antonio
  摘要：This work addresses the practical anesthesiologist scheduling (AS) problem motivated by the needs of an academic anesthesiology department. The AS problem requires the department to plan and deploy providers to adequately meet clinical demand and institutional protocols of various clinical units over a planning horizon of up to several weeks. A data-driven two-step AS framework is developed by exploiting the historical demand data of anesthesia cases. The first step is a shift design which obt...
• Evaluating the ending-9 pricing strategy along the online shopping funnel AI翻译
  作者：Chen, Jialie
  作者单位：University of Arkansas System; University of Arkansas Fayetteville; University of Arkansas System; University of Arkansas Fayetteville
  摘要：Ending-9 prices are extremely popular among retailers, leveraging consumers' perception biases. However, despite the popularity of this pricing strategy, understanding of its impact on online retailers is still limited. This is particularly true given the complexity of online retail where consumers need to traverse a shopping funnel, consisting of decisions with shopping cart and purchases. This study aims to answer the following three questions: First, do consumers hold a perception bias towa...
• Managing the security of information systems with partially observable vulnerability AI翻译
  作者：Mookerjee, Radha; Samuel, Jayarajan
  作者单位：University of Texas System; University of Texas Dallas; University of Texas System; University of Texas Arlington
  摘要：We consider the security maintenance of information systems where the extent of vulnerability is partially observable. However, the exact extent of the vulnerability can be observed by paying an inspection fee. In each period, the decision-maker needs to take one of three decisions: (i) do nothing, (ii) inspect and implement (fix the vulnerability) if needed, and (iii) directly implement. We prove that the optimal policy follows a threshold structure. For each value of k (the known vulnerabili...
• Provision of helpful review videos: Effects of video characteristics on perceived helpfulness AI翻译
  作者：Park, Kyungmin; Lee, Stephanie; Doosti, Shahryar; Tan, Yong
  作者单位：University of Washington; University of Washington Seattle; Chapman University System; Chapman University; University of Washington; University of Washington Seattle
  摘要：With the rapid growth and popularity of YouTube, an increasing number of consumers rely on online product review videos to obtain product-related information. As the provision of online review videos grows and consumers increasingly rely on them for their purchase decisions, understanding factors that contribute to the perceived helpfulness of video reviews becomes critical for video review management. This paper examines how various visual and vocal characteristics of online review videos are...
• Voice-based AI in call center customer service: A natural field experiment AI翻译
  作者：Wang, Lingli; Huang, Ni; Hong, Yili; Liu, Luning; Guo, Xunhua; Chen, Guoqing
  作者单位：Beijing University of Posts & Telecommunications; University of Miami; Harbin Institute of Technology; Tsinghua University; Harbin Institute of Technology
  摘要：Voice-based artificial intelligence (AI) systems have been recently deployed to replace traditional interactive voice response (IVR) systems in call center customer service. However, there is little evidence that sheds light on how the implementation of AI systems impacts customer behavior, as well as AI systems' effects on call center customer service performance. By leveraging the proprietary data obtained from a natural field experiment in a large telecommunication company, we examine how t...