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作者：Menon, Rahul; Nan, Lin
作者单位：Purdue University System; Purdue University; Purdue University System; Purdue University
摘要：This study examines the optimal reporting time a regulator should choose for firms to report their information when the firms' effort choices influence the outcome of projects. Our analysis shows that, the regulator's optimal choice of reporting time to maximize overall efficiency is contingent on a trade-off between motivating a firm's effort to improve the outcome and saving the liquidation value for the creditor to reduce the firm's financing cost. We also find that to induce the firm's eff...
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作者：Chen, Weiwei; Gao, Siyang; Chen, Wenjie; Du, Jianzhong
作者单位：Rutgers University System; Rutgers University New Brunswick; City University of Hong Kong; Southern University of Science & Technology; Southern University of Science & Technology; Fudan University
摘要：The service sector has become increasingly important in today's economy. To meet the rising expectation of high-quality services, efficiently allocating resources is vital for service systems to balance service qualities with costs. In particular, this paper focuses on a class of resource allocation problems where the service-level objective and constraints are in the form of probabilistic measures. Further, process complexity and system dynamics in service systems often render their performan...
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作者：Zhang, Xiaoling; Zhang, Ke; Li, Shibo; Koenitz, Damien
作者单位：Shanghai University of International Business & Economics; Shanghai University; Indiana University System; Indiana University Bloomington; IU Kelley School of Business; Shanghai University
摘要：Previous research from both marketing and operations management has shown that servicescape design, as an effective retail operations strategy, can significantly influence consumers' purchases. We extend this literature by investigating how fixture shape, an important environmental factor that has received little attention in previous studies, can influence consumer purchase intentions at retail checkout. Findings from a field study and three online experiments consistently suggest that tower-...
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作者：Liang, Liang; Chen, Jingxian; Yao, Dong-qing
作者单位：Hefei University of Technology
摘要：In practice, manufacturers may encroach on retail markets through a variety of methods, one being through the use of an online channel direct to the consumers, called encroachment. Current research typically assumes that downstream retailers retain procurement from the encroaching supplier. In reality, however, retailers may have the option of switching suppliers after encroachment. By considering a supply chain consisting of one manufacturer and one retailer with outside options, this paper a...
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作者：Fan, Xiaoshuai; Wu, Qingye; Chen, Ying-Ju; Tang, Christopher S.
作者单位：Southern University of Science & Technology; Hong Kong University of Science & Technology
摘要：Many companies are under pressure to improve pay transparency; however, its impact on their agents and principals remains unclear. As a way to investigate the upside and downside of pay transparency, we conduct our study based on a scenario in which agents have cognitive bias (namely, over- or underconfident). We also capture the notion of social comparisons behavior (namely, behind-averse and ahead-seeking) that occurs under pay transparency. By exploring a one-principal-two-agent model, we f...
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作者：Ghosh, Bikram P.; Galbreth, Michael R.
作者单位：University of Arizona; University of Arizona; University of Tennessee System; University of Tennessee Knoxville
摘要：When considering a purchase, consumers often augment their private information about a product with anonymous online social information (reviews, etc.). We examine the impact on firm strategy of how consumers weight these two information sources-private and social-in their purchase decisions. An increase in weight on private information always results in higher prices at the interior equilibrium. However, the effects on profits, consumer, and total surplus are nonmonotonic: all increasing with...
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作者：Chen, Xiaole; Hsu, Vernon N.; Lai, Guoming; Li, Yang
作者单位：Sun Yat Sen University; Chinese University of Hong Kong; University of Texas System; University of Texas Austin; Western University (University of Western Ontario); Western University (University of Western Ontario)
摘要：Companies have increasingly used supply chain financing instead of bank financing when engaging with financially constrained suppliers. We investigate the effectiveness of different financing mechanisms at supporting supply chain responsibility. We consider a decentralized supply chain where a buyer sources from a financially constrained supplier who borrows from either a bank or the buyer to finance his production. The buyer audits the supplier for responsibility compliance and will refuse to...
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作者：Gaur, Vishal; Osadchiy, Nikolay; Seshadri, Sridhar; Subrahmanyam, Marti G.
作者单位：Cornell University; Emory University; University of Illinois System; University of Illinois Urbana-Champaign; New York University; Emory University
摘要：Our paper is motivated by a manufacturer that sells a seasonal product through multiple retailers competing on an online marketplace, such as the Amazon marketplace. Demand and selling price uncertainty are key features of the online marketplace. Sourcing choices are differentiated by cost and available lead times-delaying shortens the lead time which is more expensive but yields more accurate information about future selling price and demand. Thus, ahead of the season, each retailer faces a c...
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作者：Chung, Doug J.; Seo, Kyoungwon; Song, Reo
作者单位：University of Texas System; University of Texas Austin; Seoul National University (SNU); California State University System; California State University Long Beach; Seoul National University (SNU)
摘要：Discrete games provide the means to analyze market dynamics with limited data. However, computing such games with many players-especially in a complete information setting-is computationally infeasible because the strategy space increases exponentially with the number of players. This study presents a novel and practical method to compute and estimate discrete games. To do so, the study introduces two methodological innovations. First, we develop an efficient simulator that requires fewer rand...
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作者：Zhang, Ruijie; Han, Xiaohua; Wang, Rowan; Zhang, Jianghua; Zhang, Yinghao
作者单位：China Europe International Business School; Guangdong University of Foreign Studies; Southern University of Science & Technology; Shandong University; University System of Ohio; University of Cincinnati; Southern University of Science & Technology
摘要：Appointment systems are widely adopted in many service organizations. The simplest and most common format is the equally-spaced (ES) system, in which the inter-appointment times between consecutive arrivals are equal. One major drawback of such a system is the long expected waiting time for later arrivals, which makes later appointment positions unappealing to customers. As a result, customers who take these positions are more likely to abandon their appointments, leading to a higher no-show r...
