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作者:Jiang, Zhong-Zhong; Zhao, Jinlong; Yi, Zelong; Chen, Ying-Ju; Li, Guang
作者单位:Northeastern University - China; Northeastern University - China; Northeastern University - China; Shenzhen University; Hong Kong University of Science & Technology; Queens University - Canada
摘要:Purchasing new experience products or services often involves significant quality uncertainty for both consumers and firms. Social learning through online reviews helps reduce this uncertainty but exacerbates strategic waiting, as consumers delay purchases to gain more information. This paper examines the impact of social learning on firms' pricing policies in the presence of strategic consumers under two widely adopted schemes: Contingent pricing and price guarantee. We find that while social...
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作者:Zhang, Ting; Choi, Tsan-Ming; Cheng, T. C. Edwin
作者单位:University of Bristol; University of Liverpool; Hong Kong Polytechnic University
摘要:Many firms adopt behavioral-based pricing (BBP) to customize prices for both existing and new consumers whose valuations of products are influenced by the variety-seeking behavior, that is, the tendency to pursue diversity in brand or product choices. While this behavior is common in practice, it remains underexplored in the literature. To investigate BBP in markets with variety-seeking consumers, we develop a two-period model involving two competing firms. Our findings reveal that when firms ...
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作者:Zhou, Yun; Zhang, Zhoupeng (Jack); Hu, Ming; Cui, Haitao (Tony)
作者单位:McMaster University; State University of New York (SUNY) System; University at Albany, SUNY; University at Buffalo, SUNY; University of Toronto; University of Minnesota System
摘要:How will peer pressure among sellers affect their operations in an online marketplace? Motivated by online platforms' marketplace designs that prompt sellers to compare their performances, in this paper, we develop and study a price competition model in which sellers account for both profits and peer comparison outcomes. In our model, two sellers offer substitutable products, and each of them sets a price ex ante to maximize their expected total utility, which is the sum of one's profit and th...
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作者:Li, Yanting; Roet-Green, Ricky
作者单位:University of Rochester
摘要:We investigate the design of a waiting area of a service system where different types of customers seek different services, provided by designated servers. We examine two waiting room designs: The designated waiting room, where each server has its own designated waiting area, and the shared waiting room, where all customers are waiting together. In the designated waiting room design, customers observe the number of customers waiting for each service, whereas in the shared waiting room, custome...
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作者:Chen, Hua; Chung, Kevin
作者单位:University of Wisconsin System; University of Wisconsin Madison
摘要:This study examines contests within a multi-tier organization, where the owner offers a prize for subordinate branches to compete, and branch managers subsequently set rewards to motivate their agents. Our main goal is to explore how the owner can steer managerial decisions to better align with her overarching objectives-maximizing agent effort-without undermining managerial autonomy. Drawing on behavioral economics, we propose that the owner can strategically disclose contest-related informat...
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作者:Wu, Xiaokun; Wu, Shinyi; Zhang, Zhongju
作者单位:Arizona State University-Tempe; Arizona State University; Arizona State University-Tempe
摘要:Subscription sharing, where users share premium family plans with non-family members via platforms like Together Price and Sharesub, has become increasingly common. This raises a key question: should providers still offer discounted family plans alongside individual ones? Our research explores this issue for a monopolistic provider facing this sharing threat. We analyze the optimal pricing strategy and the effects of subscription sharing on profits, plan offerings, consumer surplus, and social...
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作者:Yu, Chengcheng; Lu, Lan; Liu, Lindong; He, Qiao-Chu
作者单位:Chinese Academy of Sciences; University of Science & Technology of China, CAS; Southern University of Science & Technology
摘要:This article addresses a periodic repair problem for free-floating shared bikes that incorporates uncertain failure rates and covariate information. We conceptualize a physical landscape resembling black holes in cosmology to represent locations with exceptionally high failure rates. To mitigate this black hole effect, we introduce two special strategies: dedicated repair periods and preventive maintenance. The effectiveness of these two strategies is first theoretically validated within a two...
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作者:Chen, Xi; Liu, Mo; Wang, Yining; Zhou, Yuan
作者单位:New York University; University of North Carolina; University of North Carolina Chapel Hill; University of Texas System; University of Texas Dallas; Tsinghua University
摘要:In this article, we consider a multi-stage assortment optimization problem with multinomial logit (MNL) choice modeling under resource knapsack constraints. Given the current resource inventory levels, the retailer makes an assortment decision at each period, and the goal of the retailer is to maximize the total profit from purchases. With the exact optimal dynamic assortment solution being computationally intractable, a practical strategy is to adopt the re-solving technique that periodically...
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作者:Yang, Willow Liu; Dobrzykowski, David D.; Li, Haitao; Ellegood, William A.
作者单位:Texas State University System; Sam Houston State University; University of Arkansas System; University of Arkansas Fayetteville; University of Missouri System; University of Missouri Saint Louis
摘要:Group Purchasing Organizations (GPOs) play a crucial intermediary role in the U.S. healthcare supply chain by consolidating purchasing power across multiple healthcare providers. However, increasing competition from peer organizations and hospitals' insourcing efforts has placed significant pressure on GPOs to enhance their value propositions. This study presents a data-driven framework designed to help GPOs reduce medical supply costs for hospitals by addressing inefficiencies in vendor tier ...
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作者:Wang, Yunlong; You, Fan; Vossen, Thomas; Zhang, Rui
作者单位:Shenzhen University; University of Colorado System; University of Colorado Boulder
摘要:We consider an assortment optimization problem for a class of online video games where the in-game virtual store has a unique structure with two sections: Featured and Just For You (JFY). All customers (players) are offered the same Featured section assortment, whereas the JFY section is used for personalized recommendations. We model customer choice under a constrained mixture-of-nested-logit model and propose different solution methods for the resulting assortment optimization problems. Firs...