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作者：Barriola, Xabier; Van Wassenhove, Luk N.
作者单位：Tilburg University; INSEAD Business School
摘要：Natural disasters disrupt retail operations by simultaneously triggering demand surges and supply interruptions. Restricted access to affected areas raises transportation costs and complicates replenishment, while stores that remain open experience increased demand from displaced consumers and stockpiling behavior. Ensuring product availability becomes critical, forcing retailers to rely on suppliers who can deliver under constrained conditions. We examine whether supplier proximity mitigates ...
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作者：Zhao, Yao; Lee, Dongwon; Bala, Hillol
作者单位：University of Queensland; Hong Kong University of Science & Technology; Indiana University System; IU Kelley School of Business; Indiana University Bloomington
摘要：Health information exchanges (HIEs) facilitate the secure, electronic sharing of patient medical records across providers, enabling healthcare professionals to access timely, comprehensive data and thereby improve care coordination and quality. Yet, despite these expected benefits, empirical evidence shows that healthcare professionals often spend substantial time and effort interacting with HIE platforms without discernible productivity gains. Moreover, although HIEs are promoted as a potenti...
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作者：Wang, Yineng; Lin, Xi; He, Fang; Xu, Zhengtian; Shen, Zuo-Jun Max
作者单位：Hong Kong Polytechnic University; University of Michigan System; University of Michigan; Tsinghua University; George Washington University; University of Hong Kong; University of Hong Kong
摘要：Idle drivers' spontaneous relocation, when provided with sufficient information, has the potential to mitigate the supply-demand imbalance in ride-hailing services. As this potential remains ambiguous, this study aims to address two fundamental questions and derive managerial insights: Q1: To what extent can drivers' spontaneous relocation resolve the supply-demand imbalance? Q2: How can subsidies be designed to induce the platform optimum? We propose a leader-follower game-theoretic framework...
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作者：Taiwo, Enayon Sunday; Savin, Sergei; Chen, Yuohua (Frank); Chin, Kwai-Sang
作者单位：University of Winnipeg; University of Pennsylvania; City University of Hong Kong
摘要：This article introduces a novel scheduling approach for managing a mix of routine and same-day appointments in an outpatient clinic. While the well-known carve-out scheduling (COS) policy reserves the provider capacity for same-day patients, its use of dedicated slots for each patient class may increase the risk of system underutilization or overload and long patient wait times. We propose the mixed appointment scheduling (MAS) policy, which allows routine and same-day patients to share common...
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作者：Sullivan, Nicholas; Aggarwal, Rohit; Chatterjee, Promothesh; Midha, Vishal
作者单位：University of Mississippi; Utah System of Higher Education; University of Utah; Illinois State University
摘要：Self-driving vehicles have the potential to drastically reduce accidents caused by human errors, saving significant amounts of money in damages as well as human lives. However, public acceptance of the technology operating on public roads still needs to improve, as most Americans are uncomfortable sharing the road with a self-driving vehicle. The challenge for policymakers is to craft regulations that not only enhance the safety of self-driving technology but also foster public trust and accep...
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作者：Katona, Zsolt; Zhu, Yi; Zhuang, Lei
作者单位：University of California System; University of California Berkeley; University of Minnesota System; University of Minnesota Twin Cities; Fudan University
摘要：Social advertising platforms and search engines employ the so-called quality score to favor certain advertisers in ad auctions. These scores typically consider several factors including ad relevance, click-through rate (CTR), and landing page quality. While quality scores are often justified as a mechanism to enhance ad rank and reduce cost per click for high-quality ads, this study examines their broader role in incentivizing advertisers with varying investment costs to improve landing page q...
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作者：Wang, Xinchang; Xu, Weikun
作者单位：Washington State University
摘要：This work aims to jointly estimate the arrival rate of customers to a market and the nested logit model that forecasts hierarchical customer choices from an assortment of products. The estimation is based on censored transactional data, where lost sales are not recorded. The goal is to determine the arrival rate, customer taste coefficients, and nest dissimilarity parameters that maximize the likelihood of the observed data. The problem is formulated as a maximum likelihood estimation model th...
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作者：Fayezi, Sajad; Klassen, Robert; Gold, Stefan; Benstead, Amy; Van Wassenhove, Luk
作者单位：Adelaide University; University of South Australia; Adelaide University; University of Adelaide; Western University (University of Western Ontario); Universitat Kassel; University of Manchester; INSEAD Business School
摘要：Using sociotechnical systems (STS) theory, this article offers a critical perspective on how the interplay between social and technical systems in supply chains can be leveraged to gain valuable insights into addressing risks related to modern slavery. It elaborates on the complex recursive interactions among various elements of STS, shedding light on the emergence, perpetuation, and diffusion of modern slavery, as well as the sociotechnical interventions available within supply chains. We dev...
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作者：Zhang, Xin; Xu, Hong; Yue, Wei Thoo; Yu, Yugang
作者单位：Chinese Academy of Sciences; University of Science & Technology of China, CAS; Hong Kong University of Science & Technology; City University of Hong Kong
摘要：User data is central to the operations of many online platforms, enabling personalized services for users and targeted advertising for advertisers. However, as users become increasingly aware of privacy issues associated with platform usage, they may alter their usage levels and engagement patterns, such as switching between singlehoming (using one platform exclusively) and multihoming (using multiple platforms). These shifts in user behavior are not only reshaping platform dynamics but also c...
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作者：Song, Tianqi; Shou, Biying; Guo, Pengfei
作者单位：Donghua University; The Chinese University of Hong Kong, Shenzhen; City University of Hong Kong
摘要：We consider the information design and inventory management problem in the context of consumer stockpiling under supply chain disruption risk. Employing a Bayesian persuasion framework, we characterize consumers' rational stockpiling behavior and examine the strategic information disclosure of a profit-maximizing retailer versus a welfare-maximizing social planner. Our analysis reveals that when the disruption risk is low, retailers may deliberately induce mild stockpiling to shift holding cos...
