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作者：Srivastava, Abhishek; Choi, Tsan-Ming; Shkula, Shipra; Devi, Yashoda
作者单位：Indian Institute of Management (IIM System); Indian Institute of Management Kashipur; University of Liverpool; Indian Institute of Management (IIM System); Indian Institute of Management Jammu
摘要：The second-hand market (SM) trades used products from the reverse channel. In practice, manufacturers such as Apple Inc. collect used products and sell refurbished products in the SM. However, third-party firms (TPFs) such as Gazelle independently manage the SM. Alternatively, the manufacturer may delegate the responsibility of managing the SM to a TPF under a contract or choose to operate in the SM with a TPF serving as a competitor. The optimal strategy to manage the SM is an important opera...
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作者：Kwon, Juhee; Johnson, M. Eric
作者单位：City University of Hong Kong; Vanderbilt University
摘要：As data breaches become an increasingly common risk, they are now a matter of when rather than if. While there has been active research on breaches, much of the work has focused on the antecedents and prevention of breaches, leaving the quantitative ramifications and variations in breach impact relatively unexplored. To address this gap, our study quantifies the impact of breaches on operational performance and identifies how operational, technological, and market factors moderate the impact. ...
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作者：Hunt, Kyle; Guney, Sule; Zhuang, Jun; John, Richard
作者单位：State University of New York (SUNY) System; University at Buffalo, SUNY; University of California System; University of California Irvine; State University of New York (SUNY) System; University at Albany, SUNY; University at Buffalo, SUNY; University of Southern California
摘要：Due to the strategic and adaptive nature of adversaries, the deployment of new technologies is common practice in the arenas of security and defense (e.g., new baggage scanners at airports). History has shown that the deployment of these technologies has often been disclosed to the public, allowing malicious actors to potentially understand which venues are defended, and how. There is limited research examining how information disclosed about the deployment of new security measures can impact ...
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作者：Wu, Jianghua; Zhang, Dan; Liu, Yan
作者单位：Renmin University of China; University of Colorado System; University of Colorado Boulder; Hong Kong Polytechnic University
摘要：A stream of recent research considers the practice of random price discounts (a.k.a randomized pricing) when selling to forward-looking customers and shows that such pricing strategies can mitigate strategic customer waiting and boost seller profit. In practice, random price discounts are often offered together with price guarantees, in which customers are refunded the price difference if the price is lowered within a given time window after purchase. This paper investigates the efficacy of pr...
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作者：Liu, Junyi; Sun, Qihang; Xie, Jinxing; Yuan, Shilin
作者单位：Tsinghua University; Tsinghua University; Huazhong University of Science & Technology
摘要：Advertising and pricing are two important marketing decisions that promote demand and increase a firm's market share. However, it is often costly or even impossible for a company to accurately estimate the advertising system's state and select appropriate advertising models, thereby leading to significant waste in advertising. To address these issues, we consider a firm that does not know the advertising model a priori and learns to adjust its advertising and pricing decisions adaptively. We f...
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作者：Yang, Zhechao; Wang, Qili; Qiu, Liangfei; Cheng, Hsing Kenneth
作者单位：George Mason University; University System of Ohio; Ohio State University; State University System of Florida; University of Florida
摘要：Social media plays an increasingly important role in shaping consumer purchase behavior and informing operational decisions. However, the multimodal nature of social media content, which often combines text and images, makes it difficult for firms to extract actionable insights. To address this challenge, we propose a theory-driven quality-credibility-complementarity deep multimodal learning (QCC-DML) framework. Specifically, we extend the traditional information adoption model (IAM), original...
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作者：Mankad, Shawn; Shunko, Masha; Yu, Qiuping
作者单位：North Carolina State University; University of Washington; University of Washington Seattle; Georgetown University
摘要：We study how one store's performance affects others within a large branded network. Stores influence each other both negatively, through cannibalization, and positively, via agglomeration as well as knowledge and reputation spillovers. This study causally quantifies these peer effects at the dyadic level. To address the complexity of estimating peer effects across a large number of stores, we develop a semi-parametric model that balances parsimony with the flexibility to capture heterogeneity ...
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作者：Zhang, Mengxiao; Chen, Shi; Luo, Haipeng; Wang, Yingfei
作者单位：University of Iowa; University of Washington; University of Washington Seattle; University of Southern California
摘要：Multi-echelon stochastic inventory models with known demand distributions have long underpinned supply chain coordination, yielding first-best policies in centralized systems and contract mechanisms that induce decentralized agents to implement these policies. We revisit the classic two-echelon inventory model in an online learning setting with unknown demand, which necessitates rethinking both inventory control and coordination strategies. This setting poses three key challenges: (i) the over...
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作者：Zhou, Chi; Becerril-Arreola, Rafael; Leng, Mingming
作者单位：Tianjin University of Technology; University of South Carolina System; University of South Carolina Columbia; Lingnan University
摘要：Businesses selling in online marketplaces often enhance their offerings with short delivery times, but short delivery times typically result in low delivery-time conformance-the probability of on-time delivery, often published in the form of delivery-time ratings. As a result, short delivery times may simultaneously enhance and undermine the perceived value of online offerings. Marketplace operators can moderate this trade-off between delivery time and delivery-time conformance by making deliv...
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作者：Guo, Mengzhuo; Li, Yijun; Xu, Xiangyang; Zhang, Qingpeng; Zeng, Daniel Dajun; Chen, Frank Youhua
作者单位：Sichuan University; University of Electronic Science & Technology of China; Tencent; University of Hong Kong; University of Hong Kong; Chinese Academy of Sciences; Institute of Automation, CAS; Chinese Academy of Sciences; University of Chinese Academy of Sciences, CAS; Chinese Academy of Sciences; University of Chinese Academy of Sciences, CAS; City University of Hong Kong
摘要：The gaming industry has emerged as a critical force in the digital content economy, yet managing user behavior to drive sustained activity and monetization remains a complex operational challenge. In this study, we propose a two-layer hidden Markov model to capture users' gameplay and payment behaviors by constructing a play-then-pay chain that links user engagement to subsequent purchase intention dynamics. Drawing on a real-world dataset, we uncover three levels of engagement states measurin...
