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作者：Huang, Wengao; Wei, Zelong; Bao, Yongchuan; Tan, Yi; Yeung, Andy C. L.
作者单位：Chinese Academy of Sciences; University of Science & Technology of China, CAS; Xi'an Jiaotong University; University of Alabama System; University of Alabama Huntsville; Hong Kong Polytechnic University
摘要：The literature has highlighted the value of the solution business model for manufacturing firms. In this research, we investigate the dark side of providing customer solutions and challenge an assumption held by extant research: That shifting from selling individual products to providing customer solutions enhances buyer-supplier relationships. Drawing on the frame problem view and expectation-(dis) confirmation theory, we examine the impact of provision of customer solutions on customer defau...
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作者：Terwiesch, Christian; Meincke, Lennart; Girotra, Karan; Mollick, Ethan; Nave, Gideon; Ulrich, Karl
作者单位：University of Pennsylvania; University of Pennsylvania; University of Pennsylvania; Cornell University; Cornell University; University of Pennsylvania; University of Pennsylvania
摘要：This research examines how well large language models (LLMs) generate new product ideas, focusing on new products for college students priced under $50. Through a series of studies, we identify key strengths and weaknesses of using LLMs for product innovation. Our first study shows that LLM-generated product ideas have higher average quality than human ideas (based on purchase intent) and are 7 times more likely to rank in the top 10%. Our second study demonstrates that this artificial intelli...
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作者：Xie, Yangyang; Sethi, Suresh P.; Ma, Lijun; Chen, Zhiyuan
作者单位：Chinese Academy of Sciences; University of Science & Technology of China, CAS; University of Texas System; University of Texas Dallas; Shenzhen University; Shenzhen University; Wuhan University
摘要：We investigate fan cultivation and monetization with network effects for competing influencers. Influencers are asymmetric in content-creation ability, and each influencer cooperates with a brand. They monetize their fame by charging a commission fee for selling the cooperating brand's products to consumers. Influencers compete for fans by adjusting content quality in the fan-cultivation stage, and brands determine product prices in the monetization stage. We first study influencers maximizing...
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作者：Aivazian, Varouj; Chiu, Tzu-Ting; Minutti-Meza, Miguel; Vyas, Dushyantkumar
作者单位：University of Toronto; University of Toronto; Norwegian School of Economics (NHH); University of Miami; University of Toronto
摘要：This study examines the relation between political uncertainty arising from state-level election cycles and the timing of employee dismissal and plant closure notices filed by US firms under the Worker Adjustment and Retraining Notification (WARN) Act of 1988 (hereafter, WARN notices). We appeal to a real options framework to predict that firms delay layoff decisions and the issuance of WARN notices until the resolution of political uncertainty. Using establishment-level data on layoffs disclo...
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作者：Kanuri, Vamsi K.; Habel, Johannes; Chaker, Nawar N.; Rangarajan, Deva; Guenzi, Paolo
作者单位：University of Notre Dame; University of Houston System; University of Houston; Louisiana State University System; Louisiana State University; IESEG School of Management; Bocconi University; Bocconi University
摘要：Business-to-business (B2B) sellers are increasingly transitioning to hybrid sales structures, by augmenting an in-person field sales force with a direct online channel. During this transition, sellers frequently experience a cold-start problem, wherein existing customers are either not acquainted with the online channel or unconvinced of its usefulness and are therefore reluctant to adopt it. To overcome the cold-start problem, B2B sellers are increasingly relying on online sales pushes, which...
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作者：Shi, Ye; Yu, Hu; Yu, Yugang; Yue, Xiaohang
作者单位：Chinese Academy of Sciences; University of Science & Technology of China, CAS; University of Wisconsin System; University of Wisconsin Milwaukee
摘要：Motivated by a realworld practice of a China Post sortation center, this study considers the deployment of Internet of Things (IoT) technology to improve the efficiency of a human-robot hybrid sortation system. In this system, IoT technology enables responsive adjustment of the manual capacity to alleviate the congestion effect of increasing parcel flow on robotic sorting efficiency. We begin with a predictive analysis of a real-life dataset to quantify the congestion effect on robotic sorting...
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作者：Moosavi, Amirhossein; Ozturk, Onur; Patrick, Jonathan
作者单位：University of Ottawa
摘要：We investigate an ambulatory care scheduling problem derived from a real case in Ontario, Canada that offers multi-appointment, multi-class, multi-priority treatments in geographically distributed campuses with multiple resources. We consider a dynamic setting with uncertain patient arrival and use of the emergency department. This problem is formulated as an infinite-horizon Markov decision process model. Since we cannot solve large-sized instances via conventional approaches, we hybridize th...
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作者：Luo, Xuechen; Wang, Chong (Alex); Ge, Ling
作者单位：Shanghai International Studies University; City University of Hong Kong; University of North Texas System; University of North Texas Denton
摘要：Online platforms that rely on voluntary user contributions face persistent challenges in maintaining sustained and active participation. This study investigates the effectiveness of a unique combination of social mechanisms-a group reputation system-in motivating individual voluntary contributions within the context of online prosocial crowdfunding. While a strong group identity can inspire member participation, the study also acknowledges a potential downside: a positive group reputation may ...
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作者：Aral, Karca D.; Giambona, Erasmo; Lopez, A. Ricardo; Wang, Ye
作者单位：Syracuse University; Syracuse University; University of International Business & Economics
摘要：How does corporate board gender diversity affect supply chain risk management? Board gender diversity can influence supply chain risk management through behavioral and agency-based mechanisms. Female directors' greater risk aversion, lower overconfidence in the face of uncertainty, and heightened accountability pressures may lead to stronger oversight and risk mitigation efforts in operations, where risks are quantifiable and failures are highly visible. Therefore, we should expect supply chai...
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作者：Wang, Yidan; Zhang, Juliang
作者单位：Beijing Jiaotong University
摘要：To increase their competitiveness, firms continue to upgrade their products and to buy technology upgrade components. While firms generally know the value of technology upgrade products (components), they do not know when the upgrade solution can be produced on a massive scale, who can produce it, and what the unit production cost is when they make their purchase decisions. To obtain the upgrade solution information and to reduce their purchase costs, some firms adopt the strategic supplier wi...
