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作者：Murthi, BPS; Sarkar, S
作者单位：University of Texas System; University of Texas Dallas
摘要：We present a review of research studies that deal with personalization and synthesize current knowledge about these areas. We identify issues that we envision will be of interest to researchers working in the management sciences, taking an interdisciplinary approach that spans the areas of economics, marketing, information technology (IT), and operations research. We present a framework for personalization that allows us to identify key players in the personalization process as well as key sta...
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作者：Pentland, BT
作者单位：Michigan State University; Michigan State University's Broad College of Business
摘要：Variability in organizational work processes is believed to influence productivity quality, flexibility, and a host of other aspects of organizational design and management, but. this construct has never been Clearly conceptualized and measured. This paper introduces the concept of sequential variety which accounts for variability in the sequence of events or actions that make up a process. This paper also proposes and compares three measures of sequential variety in organizational processes: ...
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作者：Lee, J; Lee, J; Lee, H
作者单位：Korea Advanced Institute of Science & Technology (KAIST); Science & Technology Policy Institute (STEPI), Republic of Korea; Korea Advanced Institute of Science & Technology (KAIST); Pai Chai University
摘要：This paper examines the conditions under which exploration of a new, incompatible technology is conducive to firm growth in the presence of network externalities. In particular, this study is motivated by the divergent evolutions of the PC and the workstation markets in response to a new technology: reduced instruction set computing (RISC). In the PC market, Intel has developed new microprocessors by maintaining compatibility with the established architecture, whereas it was radically replaced...
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作者：Geoffrion, AM; Krishnan, R
作者单位：University of California System; University of California Los Angeles; Carnegie Mellon University
摘要：This begins a two-part commentary on management science and e-business, the theme of this two-part special issue. After explaining the topical clusters that give organization to both parts, we pose two key questions concerning the impact of the emerging digital economy on management science research: What fundamentally new research questions arise, and what kind of research enables progress on them. We sketch the papers appearing in this part from the perspective of both these questions, and o...
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作者：Maglaras, C; Zeevi, A
作者单位：Columbia University
摘要：This paper considers pricing and capacity sizing decisions, in a single-class Markovian model motivated by communication and information services. The service provider is assumed to operate a finite set of processing resources that can be shared among users; however, this shared mode of operation results in a service-rate degradation. Users, in turn, are sensitive to the delay implied by the potential degradation in service rate, and to the usage fee charged for accessing the system. We study ...
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作者：Beil, DR; Wein, LM
作者单位：University of Michigan System; University of Michigan; Massachusetts Institute of Technology (MIT)
摘要：We consider a manufacturer who uses a reverse, or procurement, auction to determine which supplier will be awarded a contract. Each bid consists of a price and a set of nonprice attributes (e.g., quality, lead time). The manufacturer is assumed to know the parametric form of the suppliers' cost functions (in terms of the nonprice attributes), but has no prior information on the parameter values. We construct a multiround open-ascending auction mechanism, where the manufacturer announces a slig...
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作者：Snir, EM; Hitt, LM
作者单位：Southern Methodist University; University of Pennsylvania
摘要：Internet-enabled markets are becoming viable venues for procurement of professional services. We investigate bidding behavior within the most active area of these early knowledge markets-the market for software development. These markets are important both because they provide an early view of the effectiveness of online service markets and because they have a potentially large impact on how software development services are procured and provided. Using auction theory, we develop a theoretical...
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作者：Dellarocas, C
作者单位：Massachusetts Institute of Technology (MIT)
摘要：Online feedback mechanisms harness the bidirectional communication capabilities of the Internet to engineer large-scale, word-of-mouth networks. Best known so far as a technology for building trust and fostering cooperation in online marketplaces, such as eBay, these mechanisms are poised to have a much wider impact on organizations. Their growing popularity has potentially important implications for a wide range of management activities such as brand building, customer acquisition and retenti...
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作者：Soman, D; Shi, MZ
作者单位：University of Toronto
摘要：In goal-oriented services, consumers want to get transported from one well-defined state (start) to another (destination) state without much concern for intermediate states. A cost-based evaluation of such services should depend on the total cost associated with the service-i.e., the price and the amount of time taken for completion. In this paper, we demonstrate that the characteristics of the path to the final destination also influence evaluation and choice. Specifically, we show that segme...
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作者：Baucells, M; Sarin, RK
作者单位：University of Navarra; IESE Business School; Duke University; University of California System; University of California Los Angeles
摘要：We consider a decision problem where a group of individuals evaluates multiattribute alternatives. We explore the minimal required agreements that are sufficient to specify the group utility function. A surprising result is that, under some conditions, a bilateral agreement among pairs of individuals on a single attribute is sufficient to derive the multiattribute group utility. The bilateral agreement between a pair of individuals could be on the weight of an attribute, on an attribute evalua...
