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作者：Ampel, Benjamin M.; Samtani, Sagar; Chen, Hsinchun
作者单位：University System of Georgia; Georgia State University; Indiana University System; Indiana University Bloomington; University of Arizona
摘要：Phishing attacks remain one of the most prevalent and pervasive cybersecurity concerns. Voice phishing (i.e., vishing) is an emerging type ofphishing attack where malicious actors use audio channels to steal sensitive information from victims. However, vishing detection is a challenging task due to its real-time nature and the limited availability of datasets. To help address the concern of vishing detection, this study proposes the vishing generative pretrained transformer (VishGPT). VishGPT ...
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作者：Zhang, Hongzhe; Qian, Wei; Fang, Xiao
作者单位：The Chinese University of Hong Kong, Shenzhen; University of Delaware; University of Delaware
摘要：Given the sheer size of the consumer credit market and the huge number of consumer credit users, credit risk prediction, or predicting the probability of consumer credit delinquency (or default), has become a critical problem in the consumer credit industry. Effective credit risk prediction aids financial institutions in granting and managing extensions of credit and can help secure the availability of credit for worthy applicants. While it is desirable to employ both users' intrinsic characte...
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作者：Yin, Dezhi; Mullarkey, Matthew; de Vreede, Gert-Jan; Limayem, Moez
作者单位：State University System of Florida; University of South Florida; Stevens Institute of Technology; State University System of Florida; University of South Florida
摘要：Given the frequent occurrence of phishing attacks and their devastating consequences, organizations are increasingly deploying phishing simulation emails to quantify employee susceptibility (e.g., clicking within-email links) and investing in training programs to reduce such susceptibility. Interestingly, phishing simulations can also be turned into a training opportunity in themselves. A best practice in industry is embedded training-providing immediate feedback on landing pages to employees ...
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作者：Cao, Chengxin; Ray, Gautam; Subramani, Mani; Gupta, Alok
作者单位：City University of New York (CUNY) System; Baruch College (CUNY); University of Minnesota System; University of Minnesota Twin Cities
摘要：In view of the increasing number of hospital mergers and acquisitions (M&As) and the significant role of healthcare services in the economy, a variety of recent studies have shed light on how health information technology (HIT) contributes to value creation from hospital M&As. However, little attention has been paid to value creation through the redeployment of the target hospital's digital resources to the acquiring hospital and the conditions needed to create value from such resource redeplo...
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作者：Muma, Dezhi Yin; Scheller, Samuel D. Bond; Zhang, Han
作者单位：State University System of Florida; University of South Florida; University System of Georgia; Georgia Institute of Technology; Hong Kong Baptist University
摘要：Although emotional expression is commonplace in online user-generated content (UGC), theoretical understanding of its consequences is limited and fragmented. We advance a theory of tripartite reactions to emotions (TRE) in UGC that addresses the following question: When and how do content creators' emotional expressions about a target influence observers' behaviors toward the target and the content itself? Integrating and extending existing theories, TRE theory distinguishes between two kinds ...
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作者：Gnewuch, Ulrich; Reinkemeier, Fabian
作者单位：University of Passau; University of Gottingen
摘要：When chatbots are deployed to automate customer service, it is nearly inevitable that situations will arise in which they struggle to understand customer requests. Unfortunately, the onus of resolving such conversational breakdowns tends to fall on either the customer or the chatbot alone, turning customerchatbot interaction into a frustrating and often unsuccessful guessing game. Despite indications that customers would be open to collaboration, we know little about repair strategies that inv...
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作者：Pine, Kathleen H.; Mazmanian, Melissa
作者单位：University of California System; University of California Irvine
摘要：In recent years, a huge amount of excitement has surrounded the potential to transform organizations and institutions through evidence-based or data-driven decision-making. However, such promises are often premised on a stable view of data quality. In this paper, we take a practice perspective on data integrity, asking how attempts to leverage data at one point in a data ecosystem can ripple unexpectedly, triggering a breakdown in the integrity of data resources at another point in the ecosyst...
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作者：Hou, Jinghui (Jove); Yang, Shuai; Xiong, Guiyang; Pavlou, Paul A.
作者单位：University of Houston System; University of Houston; Donghua University; Syracuse University; University of Miami
摘要：Empowered by large-scale consumer data, artificial intelligence (AI) systems act as shopping gurus, serving up highly personalized and expertly curated product recommendations for consumers. Despite their proficiency at inferring what could be the commonly optimal choices for the average consumer, AI systems have a limited ability to account for the idiosyncratic factors that uniquely shape each consumer's purchase decisions, such as one's hidden motives or complex situations. This inherent li...
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作者：Zhang, Nila; Boh, Wai Fong; Lee, Gunwoong
作者单位：Fudan University; Nanyang Technological University; Korea University
摘要：As digital devices increasingly integrate hardware and software features, firms must adopt innovation strategies that effectively balance novelty and familiarity to enhance consumer evaluation. While novel hardware components can introduce unique functionalities that attract consumers, excessive novelty may impede consumer acceptance. This study investigates how hardware component innovation strategies must navigate the delicate interplay between novelty and familiarity by examining two critic...
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作者：Wu, Xi; Ren, Charlotte R.; Pang, Min-Seok
作者单位：Tilburg University; University of Pennsylvania; University of Wisconsin System; University of Wisconsin Madison
摘要：Engaging in side projects outside of regular employment has become a growing trend among knowledge for employees to learn new skills and foster creativity. However, the legal ownership of side projects remains uncertain, raising questions about how this affects employee innovation at their primary jobs, which we refer to as employee innovation at work. In this study, we leverage an exogenous change in the legal arrangement of side project ownership-the Alcatel v. Brown case-to investigate how ...
