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作者:Handunge, Valerie; Oborn, Eivor; Barrett, Michael
作者单位:University of Cambridge; University of Warwick; University of Cambridge
摘要:Existing literature has primarily focused on how established firms engage in orchestration through deliberate, purposeful actions to promote existing digital innovation ecosystems. However, many such digital innovation ecosystems start as digital ventures aspiring to build ecosystems around their digital product innovations. Less is known about how these ventures initiate and engage in ecosystem dynamics before established ecosystem structures are in place. In this study, we address this short...
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作者:Ampel, Benjamin M.; Samtani, Sagar; Chen, Hsinchun
作者单位:University System of Georgia; Georgia State University; Indiana University System; Indiana University Bloomington; University of Arizona
摘要:Phishing attacks remain one of the most prevalent and pervasive cybersecurity concerns. Voice phishing (i.e., vishing) is an emerging type ofphishing attack where malicious actors use audio channels to steal sensitive information from victims. However, vishing detection is a challenging task due to its real-time nature and the limited availability of datasets. To help address the concern of vishing detection, this study proposes the vishing generative pretrained transformer (VishGPT). VishGPT ...
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作者:Parsons, Jeffrey; Lukyanenko, Roman; Greenwood, Brad N.; Cooper, Caren B.
作者单位:Memorial University Newfoundland; University of Virginia; George Mason University; North Carolina State University
摘要:We live in an age of unprecedented opportunities to use existing data for tasks not anticipated when those data were collected, resulting in widespread data repurposing. This commentary defines and maps the scope of data repurposing to highlight its importance for organizations and society and the need to study data repurposing as a frontier of data management. We explain how repurposing differs from original data use and data reuse and then develop a framework for data repurposing consisting ...
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作者:Li, Shaobo (Kevin); Huang, Xun (Irene); Wang, Le; Jiang, Yuwei; Luo, Xin (Robert)
作者单位:Southern University of Science & Technology; City University of Hong Kong; Hong Kong Polytechnic University; University of New Mexico
摘要:Businesses are increasingly providing online assistance through help features to enhance the user experience in the digital era. Understanding factors influencing users' tendencies to seek online help is crucial for optimizing resources and improving support and the overall user experience. Drawing on utilitarian-and hedonic-motivation systems theory, this paper examines how the type of experience and the type of help provider impact users' online help-seeking behavior. Across three studies-in...
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作者:Rhue, Lauren; Avery, Atiya; Clark, Jessica
作者单位:University System of Maryland; University of Maryland College Park; Auburn University System; Auburn University
摘要:Charitable crowdfunding platforms use personalized outreach to engage donors and increase contributions, often leveraging cognitive heuristics such as home bias (an inclination towards local projects) and social influence (an inclination towards personal connections). While both heuristics can shape giving behavior, they may not always align, and prior literature offers limited insight into how they interact or which dominates in practice. We address this gap through a large-scale randomized f...
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作者:Zhang, Hongzhe; Qian, Wei; Fang, Xiao
作者单位:The Chinese University of Hong Kong, Shenzhen; University of Delaware; University of Delaware
摘要:Given the sheer size of the consumer credit market and the huge number of consumer credit users, credit risk prediction, or predicting the probability of consumer credit delinquency (or default), has become a critical problem in the consumer credit industry. Effective credit risk prediction aids financial institutions in granting and managing extensions of credit and can help secure the availability of credit for worthy applicants. While it is desirable to employ both users' intrinsic characte...
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作者:Yin, Dezhi; Mullarkey, Matthew; de Vreede, Gert-Jan; Limayem, Moez
作者单位:State University System of Florida; University of South Florida; Stevens Institute of Technology; State University System of Florida; University of South Florida
摘要:Given the frequent occurrence of phishing attacks and their devastating consequences, organizations are increasingly deploying phishing simulation emails to quantify employee susceptibility (e.g., clicking within-email links) and investing in training programs to reduce such susceptibility. Interestingly, phishing simulations can also be turned into a training opportunity in themselves. A best practice in industry is embedded training-providing immediate feedback on landing pages to employees ...
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作者:Yu, Yifan; Wang, Xinyao; Huang, Jinghua; Tan, Yong
作者单位:University of Hong Kong; Tsinghua University; University of Washington; University of Washington Seattle
摘要:Viewing pictures evokes pleasant or unpleasant feelings (valence) and influences perceptions. How valence evoked by pictures in online reviews impacts reader perceptions of review helpfulness remains understudied. Based on affect-as-information theory, we propose that both picture-evoked emotional valence (PEvoV) and its alignment with text-expressed emotional valence (TExpV) exhibit a positive effect on perceived review helpfulness. A large-scale field test and a series of laboratory experime...
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作者:Gunther, Wendy Arianne; Joshi, Mayur; Constantinides, Panos
作者单位:Vrije Universiteit Amsterdam; University of Ottawa; University of Manchester; Alliance Manchester Business School
摘要:In this methods article, we unpack how researchers can foster trustworthiness in dimensionalization and category surfacing (DCS), a key method family within the genre of computational theory construction (CTC). Information systems (IS), management, and organizational scholars are increasingly leveraging DCS tools such as topic modeling, word embeddings, and clustering to surface latent categories and dimensions from textual data for theory construction. Yet they struggle because evaluations of...
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作者:Cao, Chengxin; Ray, Gautam; Subramani, Mani; Gupta, Alok
作者单位:City University of New York (CUNY) System; Baruch College (CUNY); University of Minnesota System; University of Minnesota Twin Cities
摘要:In view of the increasing number of hospital mergers and acquisitions (M&As) and the significant role of healthcare services in the economy, a variety of recent studies have shed light on how health information technology (HIT) contributes to value creation from hospital M&As. However, little attention has been paid to value creation through the redeployment of the target hospital's digital resources to the acquiring hospital and the conditions needed to create value from such resource redeplo...