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作者：Chen, Cheng; Hu, Yuheng; Lu, Yingda; Hong, Yili
作者单位：University of Wisconsin System; University of Wisconsin Milwaukee; University System of Ohio; Ohio State University; University of Illinois System; University of Illinois Chicago; University of Illinois Chicago Hospital; University of Miami
摘要：The growing prominence of live streaming has attracted the attention from both e-commerce practitioners and the research community. This paper investigates the impact of online retailers adopting live streaming technology in business operations on their product sales, dissecting dual roles of live streaming: information provision and customer relationship management. Leveraging multiple archival data sources, we combine econometrics with deep learning to analyze the nuanced, dual roles of live...
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作者：Hall, Todd A.; Gardner, John W.; Wright, Zachary A.
作者单位：University of Kansas; Brigham Young University
摘要：Emerging technologies like artificial intelligence (AI) can influence the way people relate and coordinate to improve performance. Our research explores how human-AI interactions affect relational coordination and operational performance. Competing views suggest that AI may augment or substitute for human capabilities. To examine conflicting views, we build on affordance theory, which suggests that the interactions between people and technology provide (i.e., afford) multiple potential actions...
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作者：Kwon, Minjung; Zhang, Lingling
作者单位：Syracuse University; China Europe International Business School
摘要：This research investigates the operational and competitive effects of Price Transparency Regulation (PTR) in healthcare through both theoretical and empirical lenses. We leverage the launch of Maine's price transparency website as a natural experiment and construct a Difference-in-Differences model to identify causal effects. Our analysis links patient flow patterns, negotiation dynamics, and revenue management strategies, offering a unique opportunity to unpack the multifaceted impacts of PTR...
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作者：Krishna, Praharshita; Majumdar, Adrija; Bose, Indranil
作者单位：Mahindra University; Indian Institute of Management (IIM System); Indian Institute of Management Ahmedabad
摘要：A developer's popularity plays a crucial role in their success within open source software (OSS) communities and their access to sponsorship opportunities. This study seeks to answer the question: which signals have the most predictive power for popularity and sponsorship volume on social coding platforms? Using algorithm-supported abductive theory generation supplemented by qualitative insights from observations and interviews, we arrive at a theory of peer evaluation in OSS communities. We e...
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作者：Quan, Shanshan; Zheng, Zhiqiang (Eric); Wang, Mingzheng; Hu, Xiangpei
作者单位：Zhejiang University; University of Texas System; University of Texas Dallas; Dalian University of Technology
摘要：Ensuring fair platform practices has become a critical challenge in Operations Management. Increasing anecdotal evidence suggests that digital platforms may leverage consumer data to engage in data-driven price discrimination (DDPD)-charging discriminatory prices to customers based on inferred willingness to pay. Yet, despite widespread concern, no platform has publicly acknowledged the operation of DDPD, and academic research has thus far lacked the means and empirical evidence to quantify it...
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作者：Sun, Can; Ji, Yonghua; Mookerjee, Radha
作者单位：Chinese Academy of Sciences; University of Science & Technology of China, CAS; University of Alberta; University of Texas System; University of Texas Dallas
摘要：The advancement of Internet of Things (IoT) technology has enabled IoT device manufacturers to collect consumer usage data (IoT data) whenever their devices are in use. Our paper examines the following setting: A manufacturer collects IoT data and decides whether to share it with a retailer, while consumers remain concerned about their privacy; the retailer, in turn, can leverage the shared data for cross-selling by investing in data-mining efforts that transform raw data into actionable insig...
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作者：Guo, Mengzhuo; Li, Yijun; Xu, Xiangyang; Zhang, Qingpeng; Zeng, Daniel Dajun; Chen, Frank Youhua
作者单位：Sichuan University; University of Electronic Science & Technology of China; Tencent; University of Hong Kong; University of Hong Kong; Chinese Academy of Sciences; Institute of Automation, CAS; Chinese Academy of Sciences; University of Chinese Academy of Sciences, CAS; Chinese Academy of Sciences; University of Chinese Academy of Sciences, CAS; City University of Hong Kong
摘要：The gaming industry has emerged as a critical force in the digital content economy, yet managing user behavior to drive sustained activity and monetization remains a complex operational challenge. In this study, we propose a two-layer hidden Markov model to capture users' gameplay and payment behaviors by constructing a play-then-pay chain that links user engagement to subsequent purchase intention dynamics. Drawing on a real-world dataset, we uncover three levels of engagement states measurin...
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作者：Zhong, Yuanguang; Zheng, Xueliang; Xie, Wei; Li, Debiao
作者单位：South China University of Technology; Fuzhou University
摘要：To mitigate supply and demand uncertainties, firms often design highly flexible production networks. This study investigates process flexibility in production systems subject to supply disruptions and stochastic demands with differentiated profit margins. In particular, we model supply disruptions as failures of arcs in the network, with node-based disruptions treated as a special case in which all arcs connected to a node simultaneously fail. To address the cost implications of such disruptio...
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作者：Xie, Yangyang; Sethi, Suresh P.; Ma, Lijun; Chen, Zhiyuan
作者单位：Chinese Academy of Sciences; University of Science & Technology of China, CAS; University of Texas System; University of Texas Dallas; Shenzhen University; Shenzhen University; Wuhan University
摘要：We investigate fan cultivation and monetization with network effects for competing influencers. Influencers are asymmetric in content-creation ability, and each influencer cooperates with a brand. They monetize their fame by charging a commission fee for selling the cooperating brand's products to consumers. Influencers compete for fans by adjusting content quality in the fan-cultivation stage, and brands determine product prices in the monetization stage. We first study influencers maximizing...
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作者：Wang, Yidan; Zhang, Juliang
作者单位：Beijing Jiaotong University
摘要：To increase their competitiveness, firms continue to upgrade their products and to buy technology upgrade components. While firms generally know the value of technology upgrade products (components), they do not know when the upgrade solution can be produced on a massive scale, who can produce it, and what the unit production cost is when they make their purchase decisions. To obtain the upgrade solution information and to reduce their purchase costs, some firms adopt the strategic supplier wi...
