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作者:Li, Huashan; Bapuji, Hari; Talluri, Srinivas; Singh, Prakash J.; Venkataraman, Sriram
作者单位:Deakin University; University of Melbourne; Michigan State University; Michigan State University's Broad College of Business; University of South Carolina System; University of South Carolina Columbia
摘要:Prior research on supply chain geographical complexity has predominantly treated geographical distance and geographical dispersion as interchangeable concepts. Further, nearly all empirical studies examining supply chain antecedents of product quality risks used samples from Western, educated, industrialized, rich, and democratic (WEIRD) countries. To improve the theoretical and practical insights from this stream of research, we theorize that, particularly for manufacturers in emerging market...
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作者:Qian, Yang; Che, Hai; Liu, Yezheng; Jiang, Yuanchun; Shang, Jennifer
作者单位:Hefei University of Technology; Pennsylvania Commonwealth System of Higher Education (PCSHE); University of Pittsburgh
摘要:Competitive intelligence is essential for operations management decision-making. Beyond traditional offline information channels, firms increasingly gather online data and resources to generate comprehensive competitive intelligence. This study derives competitive intelligence in large markets by developing an interpretable machine learning framework that integrates multifaceted user behavior data, including user favorites, user-commented products, and user textual comments. Considering the co...
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作者:Safaei, Nima; Pant, Gautam
作者单位:University System of Ohio; Ohio State University; University of Illinois System; University of Illinois Urbana-Champaign
摘要:Media plays a crucial role in shaping public perception of firms, significantly impacting their operations and performance. Firms often attempt to influence media channels to showcase their climate action initiatives, aiming to enhance their public image, reputation, and stakeholder trust. While firms cannot directly control their media coverage, intentional or unintentional dissemination of their climate action efforts can thrust them into the media spotlight. The implications of this media s...
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作者:Du, Haokun; Hu, Bin; Katok, Elena
作者单位:University of Auckland; University of Texas Dallas; University of Texas System; University of Texas Dallas
摘要:Dynamic pricing is often complicated by strategic customer behavior. One tactic utilized by retailers to manage strategic customer behavior, known as Markovian pricing, is to offer price discounts at random intervals to prevent customers from predicting when the next discount will occur, thereby simplifying their strategic waiting behavior. In this article, we study Markovian pricing in competitive settings. We show that retailers can effectively adopt Markovian pricing in competitive environm...
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作者:Tao, Feng; Wang, Yao-Yu; Li, Zhaolin; Geismar, H. Neil
作者单位:Soochow University - China; Soochow University - China; University of Sydney; Texas A&M University System; Texas A&M University College Station; Mays Business School
摘要:We investigate the impact of skewed demand on robust inventory management. Including skewness in calculations leads to cubic constraints that prevent a standard two-stage method from deriving an explicit and tractable objective function. To overcome this roadblock, we propose a joint optimization method to directly derive the robust solution in a closed form. The joint optimization method is widely applicable to various robust inventory models with different ambiguity sets. The notable advanta...
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作者:Legros, Benjamin; van Leeuwaarden, Johan S. H.
作者单位:SKEMA Business School; Universite Cote d'Azur; Tilburg University
摘要:In service systems, customers tend to overutilize resources, resulting in high congestion. We study a non-coercive way to alleviate congestion based on customers' awareness of the negative waiting externalities they impose. To this end, we revisit Naor's rational-queue model by adding a term that captures the cost a customer associates with the waiting time generated for other customers encountered during their sojourn. First, we show that this modification preserves the threshold structure of...
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作者:Shiri, Davood; Shahmanzari, Masoud; Tanrisever, Fehmi
作者单位:University of Leeds; Brunel University; Ihsan Dogramaci Bilkent University
摘要:Effective management of election campaigns involves dynamic decision-making under uncertainty. Traditional approaches rely heavily on pre-planned strategies that often fail to adapt to real-time changes in voter sentiment and external factors. This paper introduces the Online Election Campaign Planning Problem (OECPP) to optimize the scheduling of campaign activities in the context of U.S. presidential elections. OECPP incorporates sequentially updated predictions that represent assessments of...
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作者:Lim, Stanley Frederick W. T.
作者单位:Michigan State University; Michigan State University's Broad College of Business
摘要:Omnichannel retailing has changed the way consumers search for, evaluate, and purchase products. At the same time, product returns remain a costly and persistent operational challenge. Conventional wisdom holds that adding sales channels, particularly combining physical and non-physical touchpoints, should improve information about product fit and reduce return rates. However, it is unclear how the shopping experience across multiple channels influences what consumers buy and whether they retu...
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作者:Chen, Jing; Wei, Hang; Xie, Lei; Zheng, Chaonan
作者单位:Southeast University - China; Shanghai University of Finance & Economics; Shanghai Business School
摘要:We consider a two-echelon decentralized supply chain where the probability of selling nondefective products depends on the supplier's quality improvement and the buyer's inspection efforts. Products assembled from defective components cause a recall that leads to external failure costs for the buyer. Both players' efforts are not contractible and it is a challenge to align inspection and quality-improvement efforts in a decentralized supply chain. We find that a procurement contract can provid...
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作者:Cochran, Amy Louise; Alvarez-Avendano, Sebastian Alejandro; Acosta-Perez, Fernando; Kocher, Keith Eric; Patterson, Brian William; Zayas-Caban, Gabriel
作者单位:University of Wisconsin System; University of Wisconsin Madison; University of Wisconsin System; University of Wisconsin Madison; University of Wisconsin System; University of Wisconsin Madison; University of Michigan System; University of Michigan; University of Wisconsin System; University of Wisconsin Madison
摘要:Observational studies in operations management (OM) increasingly guide managerial, clinical, and policy decisions in healthcare. To strengthen their rigor, empirical OM research has turned toward causal inference. However, reliably attributing specific effects to interventions using observational data remains challenging. This tutorial describes a causal inference approach for healthcare OM, centered on single-world intervention graphs, which unify the potential outcomes and do-calculus framew...