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作者：Behn, Robert D.
作者单位：Harvard University
摘要：Baltimore performance strategy, CitiStat, has been adapted by a number of cities in the United States. None of these adaptations is identical to the original or to any of the others. In fact, this analysis identifies five important features of CitiStat along with 20 sub-traits Of these features that can be used to specify the important differences among these various CitiStats.
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作者：Meyers, RT
作者单位：University System of Maryland; University of Maryland Baltimore County
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作者：Thomson, Ann Marie; Perry, James L.
作者单位：Indiana University System; Indiana University Bloomington; Purdue University System; Purdue University; Purdue University in Indianapolis
摘要：Social science research contains a wealth of knowledge for people seeking to understand collaboration processes. The authors argue that public managers should look inside the black box of collaboration processes. Inside, they will find a complex construct of five variable dimensions: governance, administration, organizational autonomy, mutuality, and norms. Public managers must know these five dimensions and manage them intentionally in order to collaborate effectively.
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作者：Tolbert, Caroline J.; Mossberger, Karen
作者单位：University System of Ohio; Kent State University; Kent State University Salem; Kent State University Kent; University of Illinois System; University of Illinois Chicago; University of Illinois Chicago Hospital
摘要：Trust in government has been declining for more than three decades now. E-government has been proposed as a way to increase citizen trust in government and improve citizen evaluations of government generally. Using two-stage models to analyze recent Pew survey data, this research explores the relationship between e-government use, attitudes about e-government, and trust in government. There is a statistically significant relationship between trust and use of a local government Web site, as wel...
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作者：Lee, M
作者单位：University of Wisconsin System; University of Wisconsin Milwaukee
摘要：During the first half of the 20th century, public administration developed a normative theory of public reporting. It called on government managers to contribute to an informed citizenry through regular reports to the public, especially annual reports. However, in the only known instance when this theory was subjected to comparative empirical research, a doctoral student at the University of California, Berkeley, conducted some methodologically credible experiments during the early 1940s. Her ...
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作者：Rouse, John
作者单位：Ball State University
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作者：Caiden, N
作者单位：California State University System; California State University Los Angeles
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作者：Andranovich, G
作者单位：California State University System; California State University Los Angeles
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作者：Pandey, SK; Garnett, JL
作者单位：Rutgers University System; Rutgers University Camden; Rutgers University New Brunswick
摘要：Despite its importance to agency effectiveness, communication performance is an understudied topic. This is partly attributable to the performance predicament, which arises because costs of communication are easier to measure than its benefits. In this study, we develop and test an exploratory model of public sector communication performance that is synthesized from the literature on public-private differences and organizational communication. This model is statistically significant and explai...
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作者：Kosar, Kevin R.
