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作者：Ni, Anna Ya; Ho, Alfred Tat-Kei
作者单位：California State University System; California State University San Bernardino; Indiana University System; Indiana University Indianapolis
摘要：In 2005, Congress passed the Real ID Act despite decades of stalemate in reforming the U.S. national ID system. Using John Kingdon's policy streams framework, the authors examine the development of reform ideas, the opening of a policy window and the shift in the national mood after the 9/11 attacks, and the legislative tactics by the George W. Bush administration that led to the passage of the act. The analysis illustrates the significance of policy entrepreneurship in national crises but als...
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作者：Vizzard, William J.
作者单位：California State University System; California State University Sacramento
摘要：No civilian government agency in the United States has received as much attention from authors as the Federal Bureau of Investigation. Much of the early writing consisted of laudatory pieces that parroted the output of the agency's extensive public relations apparatus. This was followed by a reactive era of critical literature following the Watergate scandal and the death of J. Edgar Hoover. This article surveys the key literature on this controversial agency, including both perspectives and i...
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作者：Brinkerhoff, Derick W.
作者单位：Research Triangle Institute
摘要：Today's global concerns with poverty, instability, and terrorism link international development and security in unprecedented ways and assemble new actors in the foreign policy arena. The lessons of past experience need to better inform current policy and practice. The evolution of thinking on the role of the state, the citizen, and international development management provides clues regarding what works and what research questions remain to be answered. Institutional barriers to cooperation a...
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作者：Stanton, Thomas H.
作者单位：Johns Hopkins University
摘要：The reputation of a president can be enhanced or diminished depending on the quality of federal management. This transition memorandum draws on the insights of the fellows of the National Academy of Public Administration. It urges the next president to (1) set a tone and strengthen organizational infrastructure to promote effective management across government, (2) create an office to monitor potential major risks and ensure adequate response, and (3) pass on to his successor more capable gove...
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作者：Walker, Richard M.; Brewer, Gene A.
作者单位：University of Hong Kong; University System of Georgia; University of Georgia
摘要：This article adopts an organizational echelon approach to the study of red tape in public organizations and argues that the nature and extent of red tape will vary at different levels of the organizational hierarchy. These propositions are tested with a multiple-informant survey using a lagged model. The empirical results across the three organizational echelons sampled indicate modest variations in the levels of perceived red tape and major variations in its determinants. Results from the mor...
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作者：Candreva, Philip J.; Brook, Douglas A.
摘要：The Government Accountability Office believes the answer to the U.S. Defense Department's persistent management problems is to be found in the creation of a new position, chief management officer, to oversee defense business transformation. The recommendation for this position is reviewed and used to raise questions and spur inquiry in the areas of evidence-based reform, the relationship between policy and administration, auditor overreach, and sustaining reforms through transition. The latter...
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作者：Shingler, John; Van Loon, Mollie E.; Alter, Theodore R.; Bridger, Jeffrey C.
作者单位：Pennsylvania Commonwealth System of Higher Education (PCSHE); Pennsylvania State University; Pennsylvania State University - University Park; Pennsylvania Commonwealth System of Higher Education (PCSHE); Pennsylvania State University; Pennsylvania State University - University Park
摘要：Evaluating public agency performance has typically been based on objective measurements. However, some researchers contend that evaluation is not complete without considering client perceptions of agency performance. This study supports combining subjective client perceptions with objective data in the evaluation process. Survey results and internal performance data are examined for a state agency charged with investigating citizen disputes with utility companies. Regression analyses show that...
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作者：Fn'Piere, Patricia A
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作者：Billis, David
作者单位：University of London; London School Economics & Political Science
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作者：King, Cheryl Simrell; Beeby, Megan
摘要：Colleen Jollie, the state tribal liaison at the Washington State Department of Transportation, practices a form of transformational public administration that, at its heart, reflects a Coyote or trickster style of management. In indigenous stories across the world, the trickster uses his or her wiles to disrupt, refuse, and dismantle ways that are not working in order to creatively, and sometimes chaotically, build new ways. Jollie's work as lead tribal liaison has transformed the agency, the ...
