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作者：Maranto, Robert
作者单位：University of Arkansas System; University of Arkansas Fayetteville
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作者：Walker, Richard M.; Andrews, Rhys; Boyne, George A.; Meier, Kenneth J.; O'Toole, Laurence J., Jr.
作者单位：University of Hong Kong; University of Hong Kong; Cardiff University; Cardiff University; Cardiff University; Texas A&M University System; Texas A&M University College Station; University System of Georgia; University of Georgia
摘要：New empirical evidence suggests that service performance is shaped by the strategies adopted by public organizations and the networking behavior of public managers. Strategy captures two central behavioral aspects of public organizations: the way in which objectives and actions are selected (processes), and an organization's approach to service delivery (content). Networking is similarly concerned with the behavior of public managers as they interact with others. These twin themes are linked i...
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作者：Amirkhanyan, Anna A.
作者单位：American University
摘要：What is the effect of contractors' nonprofit and for-profit ownership on the scope and nature of performance measurement used by government agencies? Quantitative and qualitative data were generated through semistructured interviews administered to a sample of state and local public agencies and private contractors across five jurisdictions. The findings of this study suggest that monitoring officers working with nonprofit rather than for-profit contractors are more likely to rely on qualitati...
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作者：Kim, Soonhee
作者单位：Syracuse University
摘要：Based on the Asia Barometer Survey of 2003, 2004, and 2006, government performance, citizen empowerment, and citizen satisfaction with self-expression values are associated with public trust in government in Japan and South Korea. This study finds, first, that government performance on the economy, controlling political corruption, the quality of public services, crime, and attention to citizen input are significantly associated with broad public trust in government in both Japan and South Kor...
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作者：Wright, Bradley E.; Grant, Adam M.
作者单位：University of North Carolina; University of North Carolina Charlotte; University of Pennsylvania
摘要：As public service motivation research gains momentum, important questions emerge regarding its origins and consequences that are not addressed by existing research. The authors identify some fundamental public service motivation assumptions, including critical gaps in our current understanding of its basic tenets. The authors then discuss specific research studies that, by virtue of their findings and designs, may fill in and inform such apparent gaps. Their aim is to chart new concrete direct...
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作者：Durant, Robert F.
作者单位：American University
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作者：de Graaf, Gjalt
作者单位：Vrije Universiteit Amsterdam
摘要：The archives of three bureaus of integrity are analyzed in order to study the reasons for reporting integrity and law violations within public organizations. Peer reporting accounts for only a small percentage of cases; most investigations originate from routine and continuous institutional controls. What are the reasons peers choose to report or not report? A sense of justice is most important, followed by self-protection and protection of the wrongdoer. The most important reason against comi...
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作者：Comfort, Louise K.; Birkland, Thomas A.; Cigler, Beverly A.; Nance, Earthea
作者单位：Pennsylvania Commonwealth System of Higher Education (PCSHE); University of Pittsburgh; North Carolina State University; State University of New York (SUNY) System; University at Albany, SUNY; Pennsylvania Commonwealth System of Higher Education (PCSHE); Pennsylvania State University; University of Louisiana System; University of New Orleans
摘要：New Orleans' recovery from the damage caused by Hurricane Katrina in 2005 reflects a long, complex, contentious process that still is not complete. In this article, the authors explore the key factors that have supported and hindered recovery so far. Initial conditions within the city, the web of policy demands, as well as recent changes in law and procedures for the region are explored using a new model that may be applicable to other severe disasters. Any recovery, the authors conclude, must...
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作者：Perry, James L.; Hondeghem, Annie; Wise, Lois Recascino
作者单位：Indiana University System; Indiana University Bloomington; Yonsei University; KU Leuven; Indiana University System; Indiana University Bloomington
摘要：How has research regarding public service motivation evolved since James L. Perry and Lois Recascino Wise published their essay The Motivational Bases of Public Service 20 years ago? The authors assess subsequent studies in public administration and in social and behavioral sciences as well as evolving definitions of public service motivation. What have we learned about public service motivation during the last two decades? What gaps in our understanding and knowledge have appeared with respec...
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作者：Weible, Christopher M.; Moore, Richard H.
作者单位：University of Colorado System; University of Colorado Denver; University of Colorado Anschutz Medical Campus; Children's Hospital Colorado; University System of Georgia; Georgia Institute of Technology
摘要：The rationale for collaborative environmental management often hinges on two factors: first, specialized training creates biased analytics that require multidisciplinary approaches to solve policy problems; second, normative beliefs among competing actors must be included in policy making to give the process legitimacy and to decide trans-scientific problems. These two factors are tested as drivers of conflict in an analysis of 76 watershed partnerships. The authors find that analytical bias i...
