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作者：O'Neil, Patrick D.; Kriz, Kenneth A.
作者单位：University of Nebraska System; University of Nebraska Omaha; University of Nebraska System; University of Nebraska Omaha
摘要：High-reliability advocates claim that highly reliable organizations (HROs), such as the Federal Aviation Administration's (FAA) air traffic control system, routinely demonstrate the ability to safely and reliably perform large-scale technical operations. High levels of productivity with low levels of error are achieved even though complex technologies are used to accomplish mission goals. A recent study asserted that the FAA's air traffic control function developed HRO characteristics over a l...
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作者：Grimmelikhuijsen, Stephan; Porumbescu, Gregory; Hong, Boram; Im, Tobin
作者单位：Utrecht University; Myongji University; Seoul National University (SNU)
摘要：Transparency is considered a key value for trustworthy governments. However, the effect of transparency on citizens' trust across national cultures is overlooked in current research. This article compares the effect of transparency on trust in government in the Netherlands and South Korea. The effect is investigated in two similar series of three experiments. The authors hypothesize that the effect of transparency differs because the countries have different cultural values regarding power dis...
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作者：Nalbandian, John; O'Neill, Robert, Jr.; Wilkes, J. Michael; Kaufman, Amanda
作者单位：University of Kansas
摘要：Editor's Note: The International City/County Management Association (ICMA) celebrates the 100th anniversary of its founding in 2014. This article is the first of several that will appear during the next year about the council-manager plan to commemorate ICMA's 100th anniversary.Three contemporary leadership challenges face local governments today. The first encourages department heads to more actively work the intersection between political and administrative arenas. The second promotes collab...
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作者：Aldrich, Daniel P.; Crook, Kevin
作者单位：Purdue University System; Purdue University
摘要：Using data on more than 300 census blocks from across New Orleans, Louisiana, this article investigates two steps in the placement of temporary housing after Hurricane Katrina. First, the authors seek to understand the factors that determined whether census blocks were selected for Federal Emergency Management Agency (FEMA) trailers. Then, in light of the widespread resistance to the trailers, they focus on variables that influenced whether trailers were successfully placed on those sites. Des...
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作者：Van Wart, Montgomery
作者单位：Rutgers University System; Rutgers University New Brunswick
摘要：Leadership theories and the academic literature can sometimes seem difficult for practitioners to understand because of complex conceptualizations, obscure terms, and its enormousness. Yet taken as a whole, the literature makes a great deal of sense and has much to offer. Indeed, the truths are often quite simple, elegant, and straightforward. The purpose of this article is to review the major findings of the organizational leadership literature and to identify the important overarching insigh...
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作者：Walker, Helen; Schotanus, Fredo; Bakker, Elmer; Harland, Christine
作者单位：Cardiff University; University of Twente; University of Bath
摘要：Collaborative procurement is increasingly on the policy agenda in many countries, yet problems with collaboration occur. This article adopts a relational theory perspective to explore the enablers of and barriers to collaboration in purchasing, helping identify success factors. The authors adopted a mixed qualitative/quantitative methodology and interviewed 51 senior staffers in the United Kingdom. They found that collaborative public procurement is hindered by local politics and differing pri...
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作者：Poister, Theodore H.; Pasha, Obed Q.; Edwards, Lauren Hamilton
作者单位：University System of Georgia; Georgia State University; University System of Georgia; Georgia State University; Texas State University System; Sam Houston State University
摘要：Although performance management processes are widely assumed to be beneficial in improving organizational performance in the public sector, there is insufficient empirical evidence to back this claim. In this article, the authors examine the impact of performance management practices on organizational effectiveness in a particular segment of the public transit industry in the United States. The analysis utilizes original survey data on performance management practices comprising both strategy ...
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作者：Belle, Nicola
作者单位：Bocconi University
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作者：McGrath, Robert J.
作者单位：George Mason University
摘要：Initiated by a 1996 Georgia statute, radical civil service reform quickly swept the United States. This article explains the wax and eventual wane of state efforts to increase the number of at-will employees at the expense of the population of fully protected merit system employees. Using an event history approach to explain this policy diffusion with state-level variables, the author shows that electoral competition and gubernatorial powers are the most significant determinants of this kind o...
