作者：Grohs, Stephan; Adam, Christian; Knill, Christoph
作者单位：University of Munich; University of Munich
摘要：The equal treatment of all citizens is one of the fundamental principles of good administrative practice. Nevertheless, there are growing numbers of media and scientific reports on unequal treatment by public administrations. This article examines the unequal treatment of citizens by gender and ethnic origin by means of a survey-based field experiment in German local government. With the help of two vignettes and randomized assignment of names, responses to fake citizen requests by local gover...
作者：Jelier, Richard
作者单位：Grand Valley State University
作者：Gerrish, Ed
作者单位：University of South Dakota
摘要：Performance-based management is pervasive in public organizations; countless governments have implemented performance management systems with the hope that they will improve organizational effectiveness. However, there has been little comprehensive review of their impact. This article conducts a meta-analysis on the impact of performance management on performance in public organizations. It contributes to the current literature in three ways. First, it examines the effect of the average perfor...
