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最新文章

• The INSPIRE Framework: How Public Administrators Can Increase Compliance with Written Requests Using Behavioral Techniques AI翻译
  作者：Faulkner, Nicholas; Borg, Kim; Bragge, Peter; Curtis, Jim; Ghafoori, Eraj; Goodwin, Denise; Jorgensen, Bradley S.; Jungbluth, Lena; Kneebone, Sarah; Smith, Liam; Wright, Breanna; Wright, Paula
  作者单位：Melbourne Genomics Health Alliance; Melbourne Genomics Health Alliance
  摘要：Public administrators rely on written communications to send information to citizens and stakeholders, and they are among the heaviest users of the postal service. Behavioral science research has identified several techniques that public administrators can use to increase compliance with written requests and, in turn, increase effectiveness. Currently, however; many written communications from government bodies are not written in a manner that utilizes these techniques. It remains an ongoing c...
• Managing Racial Diversity: Matching Internal Strategies with Environmental Needs AI翻译
  作者：Amirkhanyan, Anna A.; Holt, Stephen B.; McCrea, Austin M.; Meier, Kenneth J.
  作者单位：American University; State University of New York (SUNY) System; University at Albany, SUNY; American University; Cardiff University
  摘要：Although demographic diversity has been of paramount concern to researchers and practitioners in public management, studies exploring managerial strategies to capitalize on and respond to the needs of diverse client populations are scarce. This article examines strategies for managing diversity as a way to buffer environmental challenges in service delivery and performance resulting from heterogeneous client demands. Findings suggest that administrators prioritize diversity efforts when faced ...
• Equity or Efficiency? Explaining Public Officials' Values AI翻译
  作者：Fernandez-Gutierrez, Marcos; Van de Walle, Steven
  作者单位：Universidad de Cantabria; KU Leuven
  摘要：This article analyzes the positions of top public officials on an equity-efficiency trade-off id the determinants of those positions. It uses data from a survey across 14 European countries. The results show that differences in public officials' positions on equity-efficiency are related to the context in which they work and to their personal background. Officials at the top of the hierarchy and those with a business or economics education are more oriented toward efficiency. Additionally, res...
• Gauging the Impact of Transparency Policies AI翻译
  作者：Michener, Gregory
  作者单位：Getulio Vargas Foundation
  摘要：To what extent do transparency policies generate positive impacts? This seemingly rhetorical question has become the subject of increasing contention, partly because of two research-based biases. First, researchers have been blinded by metrics and method. Using tools that are often suited to gauging the gradual, diffuse, and indirect effects of most transparency policies, research has found unsurprisingly spotty evidence of impact. Transparency studies would benefit from greater use of complem...
• When the State Meets the Street - Public Service and Moral Agency AI翻译
  作者：Cohen, Nissim
  作者单位：University of Haifa; University of Haifa
• Turning the Page: A New Year and a New Leaf AI翻译
  作者：Hall, Jeremy L.; Battaglio, R. Paul
  作者单位：State University System of Florida; University of Central Florida; University of Texas System; University of Texas Dallas