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作者:Lee, Junesoo
作者单位:KDI School of Public Policy & Management
摘要:Coopetition is a universal relationship in policy networks where various organizations cooperate and also compete with one another. Dealing with the ambivalent relationships in policy networks, organizations in the network need to assess their internal and external environments. However, such assessments are usually inclined to be biased for various reasons. The question is If multiple organizations' assessment biases interact with one another, what happens to mutual trust or distrust? This st...
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作者:Chan, Frank K. Y.; Thong, James Y. L.; Brown, Susan A.; Venkatesh, Viswanath
作者单位:ESSEC Business School; Hong Kong University of Science & Technology; Hong Kong University of Science & Technology; University of Arizona; University of Arkansas System; University of Arkansas Fayetteville
摘要:This research examines the relationship between service design and citizen satisfaction with e-government services. Based on a multidimensional conceptualization of service, we define three key service perceptions, each comprising different design characteristics, that jointly influence perceived service quality and citizen satisfaction with e-government services. The service perceptions and their corresponding design characteristics are: (1) perceptions of a core service-accuracy, completenes...
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作者:Douglas, Scott; Ansell, Chris
作者单位:Utrecht University; University of California System; University of California Berkeley
摘要:Collaborative governance is popular among practitioners and scholars, but getting a grip on the performance of collaborations remains a challenge. Recent research has made progress by identifying appropriate performance measures, yet managing performance also requires appropriate performance routines. This article brings together insights from collaborative governance and performance management to conceptualize collaborative performance regimes; the collection of routines used by actors workin...
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作者:Letki, Natalia; Steen, Trui
作者单位:University of Warsaw
摘要:This paper presents evidence that the relevance of incentives to co-produce depends on the social-psychological context under which actors operate. We propose that context (including community attachment, trust in local authorities, ethnic diversity, unemployment level, and population density) moderates effect of incentives (utility of the co-produced service, monetary and reputational rewards, and social norms). Through a survey experiment carried out in 593 urban locations across 13 countrie...
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作者:Shrestha, Manoj K.; Feiock, Richard C.
作者单位:University of Idaho
摘要:Debates about risk in interlocal service contracts treat contracts as discrete dyadic exchanges. We challenge this notion by advancing a multiplex network contacting approach, which asserts that interlocal contracting represents a multiplex network phenomenon, defined as overlapping multiple service contract networks. Simultaneous treatment of multiple networks is required to understand how local governments mitigate contract risks. We claim that local governments create multiplex network stru...
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作者:Meijer, Albert; Lorenz, Lukas; Wessels, Martijn
作者单位:Utrecht University; Netherlands Organization Applied Science Research
摘要:The current scientific debate on algorithms in the public sector is dominated by a focus on technology rather than organizational patterns. This paper extends our understanding of these patterns by studying the algorithmization of bureaucratic organizations, which is the process in which an organization rearranges its working routines around the use of algorithms. To explore the algorithmization of bureaucratic organizations, we conducted a comparative empirical analysis of predictive policing...
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作者:Zavattaro, Staci M.
作者单位:State University System of Florida; University of Central Florida
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作者:Atkins, Sean; Lawson, Chappell
作者单位:Massachusetts Institute of Technology (MIT); Massachusetts Institute of Technology (MIT)
摘要:The last two decades have revealed the vulnerability of privately owned critical infrastructure-the power grid, pipelines, financial networks, and other vital systems-to cyberattack. The central U.S. response to this challenge has been a series of sectoral partnerships with private owner-operators of critical infrastructure, involving varying degrees of regulation. Qualitative analysis based on in-depth interviews with over 40 policymakers and senior private sector managers, as well as public ...
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作者:Busuioc, Madalina
作者单位:Leiden University - Excl LUMC; Leiden University; Leiden University - Excl LUMC; Leiden University
摘要:Artificial intelligence (AI) algorithms govern in subtle yet fundamental ways the way we live and are transforming our societies. The promise of efficient, low-cost, or neutral solutions harnessing the potential of big data has led public bodies to adopt algorithmic systems in the provision of public services. As AI algorithms have permeated high-stakes aspects of our public existence-from hiring and education decisions to the governmental use of enforcement powers (policing) or liberty-restri...
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作者:Trein, Philipp; Biesbroek, Robbert; Bolognesi, Thomas; Cejudo, Guillermo M.; Duffy, Robert; Hustedt, Thurid; Meyer, Iris
作者单位:University of Lausanne; Wageningen University & Research; University of Geneva; Centro de Investigacion y Docencia Economicas A.C. (CIDE); Colorado State University System; Colorado State University Fort Collins; Hertie School; University of Lausanne
摘要:Coordinating and integrating different policies and public sector organizations is a major challenge for practitioners and a continuing topic of interest for researchers. This Viewpoint essay argues that research on this topic needs reorientation to provide better insights for practice and theory of policy making, as well as policy implementation. The authors offer four suggestions on how future research could advance: (1) combining existing conceptual and epistemological approaches more syste...