Social-Psychological Context Moderates Incentives to Co-produce: Evidence from a Large-Scale Survey Experiment on Park Upkeep in an Urban Setting
成果类型：
Article
署名作者：
Letki, Natalia; Steen, Trui
署名单位：
University of Warsaw
刊物名称：
PUBLIC ADMINISTRATION REVIEW
ISSN/ISSBN：
0033-3352
DOI：
10.1111/puar.13340
发表日期：
2021
页码：
935-950
关键词：
摘要：
This paper presents evidence that the relevance of incentives to co-produce depends on the social-psychological context under which actors operate. We propose that context (including community attachment, trust in local authorities, ethnic diversity, unemployment level, and population density) moderates effect of incentives (utility of the co-produced service, monetary and reputational rewards, and social norms). Through a survey experiment carried out in 593 urban locations across 13 countries, we show that willingness to co-produce increases with community attachment and decreases with ethnic diversity of the local area. The relevance of utility and social norms as determinants of willingness to co-produce depends on the social-psychological context. Reputational and monetary rewards have limited effect, and their relation to the context is less clear. All incentives are largely irrelevant when actors operate in cooperation-conducive circumstances, where co-production is a value in itself. However, their importance as tools to encourage co-production arises under challenging contexts.