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作者：Coulthart, Stephen; Riccucci, Ryan
作者单位：State University of New York (SUNY) System; University at Albany, SUNY; University of Arizona
摘要：Investigating how the public sector adopts technologies to process and analyze very large datasets is crucial for understanding governance in the digital age. The authors of this article examine a large government agency, the United States Border Patrol (USBP), an organization that is in the early phases of building big data capabilities. They argue the wide-scale adoption of big data analytics will require trial-and-error processes coordinated by organizational leadership in partnership with ...
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作者：Bentein, Kathleen; Lapalme, Marie-Eve; Guerrero, Sylvie; Parent-Rocheleau, Xavier; Simard, Gilles
作者单位：University of Quebec; University of Quebec Montreal; University of Quebec; University of Quebec Montreal; University of Colorado System; University of Colorado Boulder; University of London; King's College London; University of Quebec; University of Quebec Montreal; Universite de Montreal; HEC Montreal; University of Quebec; University of Quebec Montreal
摘要：Servant leadership, a leadership style that focuses on leading by serving, is well suited to supporting frontline employees' service-oriented behaviors in the public sector. However, we still know little about how servant leaders shape these behaviors in this specific context. Drawing on social learning theory, relational identity, and service linkage research, this article addresses this gap and tests a model in which servant leadership is related to service-oriented behaviors through custome...
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作者：Damanpour, Fariborz; Sanchez-Henriquez, Fernando; Avellaneda, Claudia N.
作者单位：Rutgers University System; Rutgers University New Brunswick; Universidad del Desarrollo; Indiana University System; Indiana University Bloomington
摘要：Organizations use multiple governance modes (make, buy, ally) to produce their services. We consider plural sourcing as a portfolio of governance mode choices that a public service organization selects to provide its services, and investigate environmental and organizational factors that stimulate plural sourcing of public services. While studies of governance mode have usually relied on insights from theories of organizational economics (transaction cost, public choice, agency), we rely on in...
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作者：Miller-Mor-Attias, Rotem; Vigoda-Gadot, Eran
作者单位：University of Haifa
摘要：What are the impact of work values and academic training on public service motivation (PSM) over time? We present findings from a three-phase longitudinal study on the evolvement of PSM of Israeli students who gradually enter the job market. A cohort of 2,799 students were surveyed in late 2012 and a surviving final cohort of 558 respondents took part in the third stage of data collection during early 2015. We analyzed this group's postgraduate career development when they joined various publi...
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作者：Xu, Chengxin; Li, Huafang
作者单位：Seattle University; Grand Valley State University
摘要：Publicness theory deepens our understanding of differences and similarities of organizational behavior. However, in areas in which public, nonprofit, and private organizations compete to serve people, it remains unclear how the level of dimensional publicness influences individuals' perceptions and choices of organizations. In this study, we present evidence from two online experiments examining the way people's perceptions of resource publicness (operationalized as government funding, donatio...
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作者：Mikkelsen, Kim Sass; Schuster, Christian; Meyer-Sahling, Jan-Hinrik; Wettig, Magdalena Rojas
作者单位：Roskilde University; University of London; University College London; University of Nottingham; University of Missouri System; University of Missouri Columbia
摘要：Education is at the center of theories of how bureaucracies professionalize. Going back to Weber, the process toward a capable and professional bureaucracy has been viewed as driven by the entry of well-educated, professional recruits. We argue that this perspective misses important dynamics within professionalizing bureaucracies-in particular, how bureaucrats inside government react when bureaucracies professionalize. Building on this insight, we argue that incumbent bureaucrats face incentiv...
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作者：Masood, Ayesha; Nisar, Muhammad Azfar
作者单位：Lahore University of Management Sciences
摘要：Research on street-level bureaucrats has identified their role as policy entrepreneurs through the adoption and advocacy of policy innovations. This article adds to this research by underscoring how street-level bureaucrats use creativity and improvisation to find contextual solutions for emergent local policy problems in response to scarcity. We suggest that these practices of policy repair allow frontline bureaucracies to deal with personnel, process, and material scarcity and maintain publi...
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作者：Pandey, Sanjay K.; Bearfield, Domonic; Hall, Jeremy L.
作者单位：George Washington University; State University System of Florida; University of Central Florida
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作者：Albalate, Daniel; Bel, Germa; Gonzalez-Gomez, Francisco; Picazo-Tadeo, Andres J.
作者单位：University of Barcelona; University of Granada; University of Granada; University of Valencia
摘要：Contract renewal with the incumbent is common practice in the contracting-out of public services. It could, however, affect competition by reinforcing trends towards market concentration. This article contributes empirical evidence on the determinants of the result of public tenders for the renewal of private provision of urban water services. A dataset with information on 215 public tenders held in Spain between 2008 and 2019 is employed. The methodology is based on logistic regression techni...
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作者：Ryu, Sangyub; Kim, Taeyeon
作者单位：Yonsei University; Seoul National University (SNU)
摘要：Theoretical discussions have emphasized the role of public management, and evidence from various contexts across the globe supports the positive link between public management and organizational outcomes. However, previous research has lacked a comprehensive approach to testing the management-performance link. Furthermore, less is known about the management-performance link in the Asian context. Using a formal model of public management, the present study examines the impacts of Moore's manage...
