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作者:Massetti, Emanuele
作者单位:University of Surrey
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作者:Papanastasiou, Natalie
作者单位:University of Amsterdam; University of Edinburgh
摘要:This article reviews how scale concepts feature in governance studies and demonstrates that scales are overwhelmingly used descriptively. Questioning the meaning of scales has been considered peripheral to pursuing the aims of public administration studies, and the article calls for this to change by conceptualizing scale as a political concept. Focusing on the localism agenda reflected in England's academy schools policy', the article empirically demonstrates the political nature of scale by ...
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作者:Newman, Joshua
作者单位:Flinders University South Australia
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作者:Tepe, Markus; Vanhuysse, Pieter
作者单位:Carl von Ossietzky Universitat Oldenburg; University of Southern Denmark
摘要:This article explores the associations between self-reported Public Service Motivation (PSM) and preferred job traits, study choice, and observable prosocial behaviour. We studied three subject pools covering over 250 university students in Germany. We used laboratory experiments with monetary rewards to measure altruism, fairness, strategic fairness, and cooperativeness, and a post-experimental survey on subjects' PSM. Higher levels of PSM were not associated with studying public administrati...
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作者:Hjortskov, Morten
作者单位:Aarhus University
摘要:Citizen satisfaction surveys are used extensively throughout the public sector to assess the performance of public services and to inform decision-makers. Recent research points to cognitive biases that may occur in citizens' perceptions of performance of public services, but we know little about possible biases in the collection of these data. This shortcoming is addressed by investigating the priming and context effects that can arise from the structure of citizen surveysfor example, from th...
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作者:Maccio, Laura; Cristofoli, Daniela
作者单位:Universita della Svizzera Italiana; University of Milano-Bicocca
摘要:This article focuses on interorganizational networks in an attempt to contribute to the research on network endurance. Specifically, we will focus on service delivery networks created to endure, and explore the impact on network endurance of some key variables, such as the configuration of the modes of network governance, the formalization of coordination mechanisms and the concentration of managerial skills in the network manager. Our results show that a Network Administrative Organization al...
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作者:Holm, Jakob Majlund
作者单位:Aarhus University
摘要:Performance evaluations are a vital part of how public managers react to performance information. Yet, we know little about the way evaluations unfold and the reactions they produce. This article examines the idea that historical and political aspiration levels guide evaluations by labelling performance results as either a failure or success. Thus, the same result could lead to different evaluations and reactions depending on the aspiration level. The study also tests the idea that a negativit...
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作者:Piatak, Jaclyn; Mohr, Zachary; Leland, Suzanne
作者单位:University of North Carolina; University of North Carolina Charlotte
摘要:With the rise of third-party government, the lines between the sectors have blurred as has accountability. Public service delivery failures can erode government legitimacy and trust, but who do citizens blame when something goes wrong? To answer this question, we employ an experiment to see whether citizens hold local governments and private contractors equally accountable for service delivery failure. We also examine how they expect the employees to be held accountable. Results demonstrate th...
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作者:Blaka, Sara
作者单位:University of Agder
摘要:The objective of this study is to develop our understanding of how cooperation between local governments affects service delivery costs. The current study provides three contributions to the existing literature: (1) we assess the relation between inter-municipal cooperation and service delivery costs for fire services; (2) we evaluate whether different forms of cooperation affect costs differently; and (3) we analyse how the number of cooperation partners affects the cooperation-cost relation....
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作者:James, Oliver; Jilke, Sebastian R.; Van Ryzin, Gregg G.
作者单位:University of Exeter; Rutgers University System; Rutgers University Newark; Rutgers University New Brunswick
摘要:This article introduces the symposium on the emerging subfield of behavioural public administration. The nine articles of the symposium each combine a focus on behavioural theory with the use of experiments as the method for testing theoretical expectations. The contribution of this work to public administration theory is revealed in the expanding set of insights into core topic areas, and there are associated contributions to public administration as a design science informing policy and prac...