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作者：Bua, Adrian
作者单位：De Montfort University
摘要：This article addresses two interrelated critiques of participatory-deliberative democratic institutions: that they are beset by problems of scale and that they achieve weak policy impact. This article tests these criticisms through the case of the UK Sustainable Communities Act (SCA), a multi-level process that is relatively strongly institutionalized. The evidence lends qualified support to these critiques. The article differentiates between contextual factors, related to the attempt to insti...
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作者：Kuehnhanss, Colin R.; Murdoch, Zuzana; Geys, Benny; Heyndels, Bruno
作者单位：Vrije Universiteit Brussel; University of Agder; BI Norwegian Business School
摘要：Distinct policy options are typically characterized by a number of advantages (or opportunities') and disadvantages (or threats'). The preference for one option over another depends on how individuals within an organization perceive these opportunities and threats. In this article, we argue that individuals' identification with an organization's core aims and objectives constitutes a key determinant of this perception. We propose that stronger identification shifts individuals' attention towar...
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作者：Hustedt, Thurid; Kolltveit, Kristoffer; Salomonsen, Heidi Houlberg
作者单位：Free University of Berlin; Oslo Metropolitan University (OsloMet); Aarhus University
摘要：Ministers increasingly rely on advisers for support and advice. In many countries, these political aides are labelled differently. Generally, they serve as close confidants to their political masters and operate in the 'shadowland' between politics and bureaucracy. Scholarship has dragged the ministerial advisers out of the dark and described their background and functions. Still, the field of scholarship has a Westminster bias, is characterized by single case studies, and remains under-theori...
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作者：Baekgaard, Martin
作者单位：Aarhus University
摘要：Prospect theory has been widely acknowledged in the social sciences as a frame for understanding how people deal with uncertainty. Yet, little is known about whether key expectations from prospect theory also hold in a public service setting. In this article, I draw on prospect theory to examine under what conditions citizens prefer uncertain - but potentially advantageous - reforms to reforms with more certain outcomes. A population-based survey experiment with the participation of 1,395 Dani...
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作者：Chordiya, Rashmi; Sabharwal, Meghna; Goodman, Doug
作者单位：University of Texas System; University of Texas Dallas
摘要：Public managers across countries are faced with challenges of attracting and retaining high-quality employees in the context of widespread financial constraints and increasing inter-sectoral competition. These changing circumstances have reinforced the need to enhance public employees' affective organizational commitment, which is related to important outcomes such as employees' performance and retention. However, we know little about the factors that can positively influence affective organiz...
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作者：Cohen, Nissim
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作者：Qvist, Martin
作者单位：Stockholm University
摘要：This article examines the relationship between a meta-governing role of government and processes of network formation, based on a study of a governance initiative for improvement of refugee 'activation' services in Sweden. Meta-governance is centred on supporting the development of self-regulatory capacity within discretionary spaces of action and has, so far, primarily been associated with a specific type of interdependency-driven networks. This article focuses on an alternative scenario, whe...
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作者：Foster, Chase M.
作者单位：Harvard University
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作者：van Loon, Nina M.
作者单位：Aarhus University
摘要：Decades of research on red tape have still to provide final answers as to whether red tape reduces performance. This may be due to not distinguishing the different dimensions that public service performance consists of. Shifting the focus to rules and their characteristics, this study analyses how the degree of compliance burden and lack of functionality of rules relates to overall and dimensional public performance. Building upon the argument that red tape reduces resources and motivation and...
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作者：Thomassen, Jean Pierre; Leliveld, Marijke C.; Van de Walle, Steven; Ahaus, Kees
作者单位：University of Groningen; University of Groningen; KU Leuven
摘要：After a service failure, citizens expect a recovery strategy that restores perceived justice and places a reasonable value on their loss. Offering monetary compensation is a strategy commonly used in private settings, but less so in public settings. To date, compensation effects have not been researched in public settings. To investigate citizens' evaluations of perceived justice, negative emotions and post-recovery satisfaction we used a 2 (sector: public, private) by 2 (compensation promised...
