AFFECTIVE ORGANIZATIONAL COMMITMENT AND JOB SATISFACTION: A CROSS-NATIONAL COMPARATIVE STUDY

• 成果类型: Article
• 署名作者: Chordiya, Rashmi; Sabharwal, Meghna; Goodman, Doug
• 署名单位: University of Texas System; University of Texas Dallas
• 刊物名称: PUBLIC ADMINISTRATION
• ISSN/ISSBN: 0033-3298
• DOI: 10.1111/padm.12306
• 发表日期: 2017
• 页码: 178-195
• 关键词: PUBLIC-SECTOR; Asia-Pacific; transformational leadership; cutback management; federal-government; ethical behavior; service; antecedents; turnover; work

摘要

Public managers across countries are faced with challenges of attracting and retaining high-quality employees in the context of widespread financial constraints and increasing inter-sectoral competition. These changing circumstances have reinforced the need to enhance public employees' affective organizational commitment, which is related to important outcomes such as employees' performance and retention. However, we know little about the factors that can positively influence affective organizational commitment in a cross-national context. This study applies a cross-national comparative approach using data from four US states (Oregon, Florida, Washington, and Utah) and India to examine the factors influencing affective organizational commitment. We focus mainly on the effects of job satisfaction, which is considered to be the most important antecedent of affective organizational commitment. Our findings indicate that, in both countries' contexts, job satisfaction has a significant positive impact on affective organizational commitment. We also examine the US-India differences in the levels of affective organizational commitment. Findings indicate that, compared to the four US states of Oregon, Florida, Washington, and Utah, affective organizational commitment is significantly higher among Indian public managers.