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作者：Johnson, Donavon; Neshkova, Milena
作者单位：State University System of Florida; Florida International University
摘要：Prior work refers to burdens in citizen-state interactions as administrative, even though most originate from the desk of politicians, not administrators. Even more, bureaucrats often act to unburden their clients via the discretionary powers they wield. This perspective has largely been overlooked in extant research. The present study asks under what conditions bureaucrats alleviate the burdens levied by elected officials on their clients. We propose that bureaucrats are more likely to use th...
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作者：Micacchi, Lorenza; Vide, Francesco; Giacomelli, Giorgio; Barbieri, Marta
作者单位：Bocconi University
摘要：Regarding organizational justice, performance appraisal (PA) systems are among the most crucial mechanisms shaping the employee work experience. Nonetheless, research has mostly neglected to explain the relationship between the characteristics of PA systems, employees' perceptions of PA justice, and work engagement in the public sector. Based on a combination of observational and experimental data from 11 public sector organizations in Italy, this article aims to unfold the nature of these rel...
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作者：Roche, Sebastian; Varaine, Simon
作者单位：Communaute Universite Grenoble Alpes; Universite Grenoble Alpes (UGA); Centre National de la Recherche Scientifique (CNRS); Communaute Universite Grenoble Alpes; Universite Grenoble Alpes (UGA)
摘要：Independent police oversight is a specific government delegated function that has been neglected by scholars of regulation. The main goal of this article is to understand the allocation of state resources to independent police oversight agencies (POAs) in the post delegation stage. We test whether the aim of delegation is better governance in complex areas to increase police agents' accountability (policy complexity) or to avoid political costs of agencification (agency losses). A survey of 27...
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作者：Yang, Wenhui; Zhao, Jing
作者单位：Peking University; Tsinghua University
摘要：The economic costs of environmental regulations are well documented, but their political cost is still unclear, especially in cases of substantial pollution reduction. This study presents empirical evidence for the unexpected political costs of China's war on air pollution. Using a clean energy regulation as a case, we demonstrate that it significantly reduces air pollutants over a short period; however, exposure to the regulation erodes local political support and trust in government official...
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作者：Leite, Higor; Hodgkinson, Ian R.; Volochtchuk, Ana Vitoria Lachowski
作者单位：Universidade Tecnologica Federal do Parana; Loughborough University; Universidade Tecnologica Federal do Parana; Universidade Federal do Parana; Pontificia Universidade Catolica do Parana
摘要：Digital innovations are changing how public organizations deliver services through the creation of service separation. Service separation refers to the decoupling of service production and consumption in digital platforms, which affects both users and providers alike. Since the global pandemic, service separation has become established in many healthcare settings, though little is known about how it has been experienced by service actors in specialist service settings such as mental healthcare...
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作者：Campos-Alba, Cristina M.; Chica-Olmo, Jorge; Perez-Lopez, Gemma; Zafra-Gomez, Jose L.
作者单位：University of Granada; University of Granada; University of Granada
摘要：Numerous studies have considered the economic impact and political influence of privatization. However, the theoretical approaches previously applied to model privatization, whether economic or political, have not obtained robust results. To address this question, we present a new political approach, based on mimetic isomorphism, which enables us to more accurately define the relationship between privatization, political theory and economic aspects. This new focus, termed political mimetic iso...
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作者：Liston-Heyes, Catherine; Juillet, Luc
作者单位：University of Sussex; University of Ottawa
摘要：The value of auditing as an instrument of accountability depends upon the independence of auditors. However, the extent to which auditors feel free to review the operation, compliance, and performance of public programs and objectively communicate findings to stakeholders has rarely been assessed. A Canadian public service reform in 2006 introduced institutional safeguards to bolster the independence of departmental internal auditors, but left legislative auditors working for the Auditor Gener...
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作者：Angelou, Angelos; Ladi, Stella; Panagiotatou, Dimitra; Tsagkroni, Vasiliki
作者单位：University of London; London School Economics & Political Science; University of London; Queen Mary University London; Leiden University; Leiden University - Excl LUMC
摘要：The COVID-19 pandemic brought forward new questions about the efficient implementation of arduous public policies. Drawing evidence from the pandemic, this article argues that, during crises, policymakers will often opt for evidence-informed policymaking, hoping for better results. In line with previous studies, we show that citizens trust more policies coming from experts rather than policymakers and elected politicians. We also add nuance to these claims as we attribute this tendency to the ...
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作者：Margetts, Helen; John, Peter
作者单位：University of Oxford; Alan Turing Institute; University of London; King's College London; University of London; King's College London
摘要：In Hood's (1983) classic NATO scheme, nodality-centrality and visibility in information networks-is one of the four tools of government. Despite its potential as a resource to effect policy change, contemporary scholars have largely neglected this unique policy tool. However, the growing prominence of digital platforms in public life prompts a rediscovery of this concept. The decisive shift is the parallel growth of citizen nodality, which can increase societal capacity and enhance government ...
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作者：Haug, Nathalie
作者单位：University of Konstanz
摘要：Public service ecosystems are used to understand how multiple actors co-produce public services and create public value. Especially interactions between public service providers and service users are essential. However, systematic examinations of these interactions and what roles the different actors play are rare. This study closes this gap by conducting a systematic literature review with three main findings. First, public service providers play an important role: they facilitate co-producti...
