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作者:Novaro, Riccardo; Nasi, Greta; Cucciniello, Maria; Grimmelikhuijsen, Stephan
作者单位:Scuola Superiore Sant'Anna; Bocconi University; Bocconi University; Utrecht University
摘要:Whistleblowing policies are seldom effective in inducing civil servants to report misconduct. While current literature focusses more upon the identification of the chief factors that prevent witnesses from reporting, it overlooks potentially effective strategies to stimulate active behavior. In particular, it neglects the framing and impact of information provision. According to the prospect theory, information that frames the consequences of non-reporting as negative is more effective in enha...
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作者:Bernards, Bernard; Schmidt, Eduard; Groeneveld, Sandra
作者单位:Leiden University; Leiden University - Excl LUMC
摘要:A core idea of bureaucratic organizations is that rule-following is a necessary precondition to pursue the public interest. However, rules may sometimes become dysfunctional, burdensome, and even interfere with public value delivery. In those situations, professionals sometimes engage in prosocial rule-breaking (PSRB), rather than rule-following, with the aim to deliver meaningful public services. This article examines leadership encouragement and psychological safety as antecedents of PSRB be...
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作者:Dimand, Ana-Maria; Neshkova, Milena I. I.
作者单位:Boise State University; State University System of Florida; Florida International University
摘要:This study investigates how green purchasing in local governments varies as a function of the organization's internal commitment, operationalized by the stage of institutionalization of green public procurement (GPP), and external pressures from various stakeholder groups. GPP, a value-based innovation justified on the grounds of intergenerational equity, is an important tool governments can use to mitigate the adverse effects of climate change. Survey data from 210 U.S. local governments reve...
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作者:Leite, Higor; Hodgkinson, Ian R.; Volochtchuk, Ana Vitoria Lachowski
作者单位:Universidade Tecnologica Federal do Parana; Loughborough University; Universidade Tecnologica Federal do Parana; Universidade Federal do Parana; Pontificia Universidade Catolica do Parana
摘要:Digital innovations are changing how public organizations deliver services through the creation of service separation. Service separation refers to the decoupling of service production and consumption in digital platforms, which affects both users and providers alike. Since the global pandemic, service separation has become established in many healthcare settings, though little is known about how it has been experienced by service actors in specialist service settings such as mental healthcare...
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作者:Campos-Alba, Cristina M.; Chica-Olmo, Jorge; Perez-Lopez, Gemma; Zafra-Gomez, Jose L.
作者单位:University of Granada; University of Granada; University of Granada
摘要:Numerous studies have considered the economic impact and political influence of privatization. However, the theoretical approaches previously applied to model privatization, whether economic or political, have not obtained robust results. To address this question, we present a new political approach, based on mimetic isomorphism, which enables us to more accurately define the relationship between privatization, political theory and economic aspects. This new focus, termed political mimetic iso...
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作者:Pavel, Md Eyasin Ul Islam; Agranoff, Robert
作者单位:University of Texas System; University of Texas Dallas
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作者:Lenz, Alexa
作者单位:University of Munich; Zeppelin University
摘要:In the midst of ongoing crises, understanding how citizens perceive administrative crisis management is more relevant than ever. Combining organizational literature with insights from legitimacy research, this article scrutinizes how the public evaluates governance decisions concerning prominent crisis management dilemmas: flexibility versus stability, inclusion versus exclusion, and equity-based versus needs-based resource distribution. The paper argues that flexible, inclusive, and equity-ba...
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作者:Baekgaard, Martin; Madsen, Jonas Krogh
作者单位:Aarhus University; Roskilde University
摘要:Administrative burden research claims that target group members are likely to experience learning, compliance, and psychological costs when interacting with government programs. We argue that the mere anticipation of such interactions may translate into experiences of administrative burden. Utilizing a large-scale dataset with responses from 2276 Danish social benefit recipients, we estimate how proximity to upcoming compulsory meetings with street-level bureaucrats-a common condition in means...
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作者:Guzman, Juan Pablo Martinez
作者单位:University System of Maryland; University of Maryland College Park
摘要:Gender-responsive budgeting (GRB) has been introduced in over 80 countries to mitigate gender inequities. We evaluate if these reforms can influence policy making and enhance gender-oriented accountability. Our analysis follows the process-tracing methodology and includes over 20 in-depth interviews. Our findings show significant public administration obstacles to GRB, but success is possible in institutions with proper leadership, human, and technological resources. This study advances our un...
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作者:Liston-Heyes, Catherine; Juillet, Luc
作者单位:University of Sussex; University of Ottawa
摘要:The value of auditing as an instrument of accountability depends upon the independence of auditors. However, the extent to which auditors feel free to review the operation, compliance, and performance of public programs and objectively communicate findings to stakeholders has rarely been assessed. A Canadian public service reform in 2006 introduced institutional safeguards to bolster the independence of departmental internal auditors, but left legislative auditors working for the Auditor Gener...