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作者：Lakoma, Katarzyna
作者单位：University of Nottingham; Nottingham Trent University
摘要：Public organizations are increasingly held accountable by multiple institutions and standards. This study explores how key actors perceive accountability changes in Fire and Rescue Services in England. However, few studies have examined perceptions of accountability where long-established governance arrangements are changing. The UK's Policing and Crime Act 2017 provided for a new model of governance in the form of a single directly elected commissioner to replace the traditional indirectly el...
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作者：Manes-Rossi, Francesca; Orelli, Rebecca Levy; Sicilia, Mariafrancesca
作者单位：University of Naples Federico II; University of Bologna; University of Bergamo
摘要：Participatory budgeting (PB) aims to enhance citizens' participation in local government. While there is a significant body of literature on PB, few studies investigate the role of internal actors in its management. This study aims to understand public managers' perceptions of the whole PB process. Using the Q-methodology on a sample of Italian local governments experienced in PB, we analyze the perspectives of public managers, revealing four approaches to PB, which we classify as skeptics, en...
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作者：Favero, Nathan; Pedersen, Mogens Jin; Park, Joohyung
作者单位：American University; Aarhus University; University of Copenhagen; University of Copenhagen
摘要：Which job attributes attract prospective high-performing individuals to a job in the public sector? Research shows that the particular attributes of a job influence perceptions of job attractiveness. Moreover, public service motivation (PSM) and self-efficacy are valuable individual-level traits for public service performance. This article examines how variation within particular job attributes that are generic to many public service jobs may attract (or discourage) potential workers high in P...
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作者：Kartvedt, Leif E.
作者单位：University of Oslo
摘要：Governments establish agencies to enhance public service efficiency, aiming to improve government performance. However, agencification makes governments' service delivery more complex by putting service providers at arm's length from governments' control. To retain their capacity to support frontline service delivery, governments may expand their central administrative overhead. Conceptually, overhead constitutes resources available to support primary production processes in the organization, ...
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作者：Geys, Benny; Laegreid, Per; Murdoch, Zuzana; Trondal, Jarle
作者单位：BI Norwegian Business School; University of Bergen; University of Agder; University of Oslo; University of Bergen
摘要：The organizational theory approach to public administration emphasizes that organizational features of public bureaucracies shape civil servants' role perceptions and opinions. This study brings forward a novel refinement of this theoretical framework by arguing that such processes of organizational resocialization require intertemporal consistency of the organizational environment. We empirically test this proposition by combining individual-level longitudinal data from a panel of Norwegian c...
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作者：Kosti, Nir
作者单位：Hebrew University of Jerusalem; Hebrew University of Jerusalem
摘要：Regulatory discretion is a central theme in the study of regulation and governance. However, little attention has been paid to the question of how countries vary in the way they design regulatory discretion. This article fills this gap by conceptualizing styles of regulatory discretion according to a novel conceptual framework that distinguishes between three dimensions of regulatory discretion: obligation, content, and procedure. Empirically, the article compares regulatory discretion in Brit...
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作者：Wenzelburger, Georg; Koenig, Pascal D.; Felfeli, Julia; Achtziger, Anja
作者单位：Saarland University; Harvard University; Zeppelin University
摘要：Algorithms increasingly govern people's lives, including through rapidly spreading applications in the public sector. This paper sheds light on acceptance of algorithms used by the public sector emphasizing that algorithms, as parts of socio-technical systems, are always embedded in a specific social context. We show that citizens' acceptance of an algorithm is strongly shaped by how they evaluate aspects of this context, namely the personal importance of the specific problems an algorithm is ...
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作者：White, Chloe G.; Shields, P.; Elias, N.
作者单位：University System of Ohio; Cleveland State University
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作者：Brogaard, Lena; Madsen, Jonas Krogh; Petersen, Ole Helby
作者单位：Roskilde University
摘要：Despite a growing number of studies on how prior beliefs distort citizens' interpretation of performance information for service providers, little is known about whether prior beliefs matter equally across different services and types of providers. In this study, we provide a wide replication and extension of the experimental design used in Baekgaard and Serritzlew (2016) with three types of providers (public, non-profit, and for-profit) across two services (nursing homes and refuse collection...
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作者：Mueller, A. Paula Rodriguez; Lerusse, Amandine; Steen, Trui; Van De Walle, Steven
作者单位：KU Leuven; Leiden University - Excl LUMC; Leiden University
摘要：Public service providers increasingly encourage users to actively coproduce as a means to enhance public service provision. But what drives users to coproduce? Using a unique combination of survey and actual behavior log-data of 9992 smart public service users who reported service-related issues, we examine the extent to which users' self-centered and community-centered motivations are associated with their actual reporting behavior as well as the effort intensity of such behavior. Our finding...
