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作者:Schillemans, Thomas; Aleksovska, Marija
作者单位:Utrecht University
摘要:Punitive measures (sanctions) are central to accountability. Their use is however costly as they harm relationships. Prior research shows that punitive measures often remain unused. Public sector actors further operate in informal accountability settings where punitive measures are absent. Additionally, doctrines such as New Public Governance prioritize informal networks above hierarchy and punitive measures. Against this background, we study when and why nonpunitive accountability can be effe...
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作者:Fischer, Caroline; Breaugh, Jessica
作者单位:Universitat Kassel; University of Twente; heSam Universite; ESCP Business School
摘要:This article investigates the role of internal change agents in advancing digital transformation within public sector organizations. In response to the complexities of digitalization, these change agents guide their peers in adopting technology and bridging the gap between strategy and implementation. We draw on an 18-month diary study (N = 68, n = 1007) and interviews with 20 change agents from two mid-sized municipalities in Germany. Building on role socialization theory, the study identifie...
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作者:Ambrose, Graham; Li, Siwei; Yusuf, Ali Mohamed Ali Salman; Siddiki, Saba
作者单位:North Carolina State University; Syracuse University
摘要:Representation, conflict among stakeholders, and how both shape outputs are of growing interest in collaborative governance research. As individuals negotiate diverse viewpoints, conflict is expected, yet gaps remain in understanding if conflict, or lack thereof, helps explain output prioritization. In this paper, we explore: (i) if more communication is associated with topics succeeding or failing to be prioritized; (ii) if communication from different types of actors (i.e., different sector ...
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作者:Olumekor, Michael; Mangai, Mary S.; Madumo, Onkgopotse S.; Mohiuddin, Muhammad; Polbitsyn, Sergey N.
作者单位:Ural Federal University; University of Pretoria; University of Johannesburg; Laval University
摘要:E-governance is considered one of the most important factors in delivering and administering public services in modern societies. However, data show that many African countries are currently lagging behind countries in other parts of the world. This manuscript investigates how various factors, including economic prosperity, government effectiveness, and infrastructural support, contribute to the growth and effectiveness of e-governance initiatives in 54 African countries. We specifically analy...
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作者:Licht, Karl de Fine; Folland, Anna
作者单位:Chalmers University of Technology; Roskilde University
摘要:Artificial intelligence (AI) is increasingly used in public decision-making; yet existing governance tools often lack clear definitions of harm and benefit, practical methods for weighing competing values, and guidance for resolving value conflicts. This paper presents a five-step framework that integrates moral philosophy, trustworthy AI principles, and procedural justice into a coherent decision process for public administrators. The framework operationalizes harm and benefit through multidi...
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作者:Ferry, Laurence; Midgley, Henry; Ahrens, Thomas
作者单位:Durham University; Rutgers University System; Rutgers University New Brunswick; Rutgers University Newark; United Arab Emirates University
摘要:Many promises have been made about digitalization in the public sector, from its potential to revolutionize government to its emancipating properties as a new conduit for democracy. In this paper, the case of a leading Supreme Audit Institution (SAI), the UK National Audit Office, is examined. SAIs are essential to the ways in which government is managed and held to account. The paper examines the paradox that despite the promises made about digitalization, the digitalization of audit has prog...
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作者:Thompson-Spain, Austin; Bunds, Kyle S.; Larson, Lincoln; Cutts, Bethany; Hipp, J. Aaron
作者单位:North Carolina State University; North Carolina State University
摘要:As urban areas grow, ecosystem extent and condition continue to decline. Some countries have adopted no net loss policies that require compensatory actions for unavoidable ecosystem losses. In the US, mitigation banking has emerged as a means of offsetting losses, but the system remains dominated by private commercial banks and mitigation outside of an urban context. With this in mind, we seek to understand the institutional drivers of innovative finance for urban mitigation projects at the pu...
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作者:Chen, Yangyang; Zhu, Jiannan; Liu, Xiaojie
作者单位:Sichuan University; Chinese Academy of Sciences; Chinese Academy of Sciences; University of Chinese Academy of Sciences, CAS
摘要:This study examines multi-actor collaboration in resolving community conflicts in the Chinese context, with a focus on the concept of nodality in Hood's NATO framework. Drawing from 75 community cases, it employs social network analysis and the BERTopic model to uncover pivotal insights. The findings reveal the primary conflict themes to be disputes rooted in intrafamilial issues and marital relations; neighborhood tensions; labor rights; and natural resource allocation. The escalation of such...
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作者:Liu, Weixing; Tang, Xiao; Pan, Yuxin
作者单位:University of International Business & Economics; Tsinghua University
摘要:Despite extensive research investigating the link between government performance and citizen satisfaction, our understanding is limited regarding whether and how information disclosure affects this relationship in the digital era. This study bridges this gap by examining the interactive effects of information disclosure and performance information on citizen satisfaction. We argue that information disclosure strengthens the performance-satisfaction link by aligning citizens' satisfaction evalu...
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作者:Netra, Soren; Pihl-Thingvad, Signe; Winter, Vera
作者单位:University of Southern Denmark; University of Wuppertal
摘要:An important question in public management is whether public organizations should prefer or avoid specialist managers (i.e., managers whose professional backgrounds match the work they oversee). Research has shown that specialist managers are associated with better field-specific performance in public organizations, and theory suggests that they lead differently than nonspecialist managers. However, there is no empirical evidence to support this latter claim. To remedy this, we investigate whe...