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作者：Jo, Suyeon; Meier, Kenneth J.
作者单位：University of Arizona; American University; Cardiff University; Leiden University - Excl LUMC; Leiden University
摘要：Scholarly debate over bureaucratic and democratic values has been one of the fundamental questions in the field of public administration. Despite a volume of theoretical discussions, we know little about how the general public cares about these two sets of administrative values in practice. This research fills the gap in the literature by investigating the public's views on four administrative values: effectiveness and efficiency, as well as equity and participation. We also test whether there...
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作者：Chen, Chung-An; Chen, Don-Yun; Chen, Yang-Chung; Chung, Kee Hoon; Kim, Pan Suk; Lee, Geunjoo; Liu, Cheol; Perry, James L.; Rhee, Inbok
作者单位：Nanyang Technological University; National Chengchi University; Ming Chuan University; Kyung Hee University; Yonsei University; Ewha Womans University; KDI School of Public Policy & Management; Indiana University System; Indiana University Bloomington; Yonsei University
摘要：Public service exams are extremely competitive in East Asia. Does a high entry bar impede people with high public service motivation (PSM) from taking the exam? If so, what kinds of people are interested in taking a difficult public service exam? We employ a randomized control trial (RCT) to manipulate perceptions of exam competitiveness, using 1804 survey responses from online advertisements targeting individuals interested in public service careers in South Korea and Taiwan. OLS regression a...
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作者：Wang, Yifan; Ran, Bing; Ma, Liang
作者单位：Renmin University of China; Pennsylvania Commonwealth System of Higher Education (PCSHE); Pennsylvania State University; Peking University
摘要：This study aims to analyze the complexities of paradoxes in digital government. Through a focused analysis of 34 selected articles, adhering to PRISMA guidelines, it codifies seven paradoxes, categorized into internal governance paradoxes and external engagement paradoxes. These paradoxes arise from conflicting values among governments, employees, citizens, and businesses, reflecting both the intricacies of decision-making within government organizations and the dynamics of their interactions ...
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作者：Li, Yanwei; Yu, Hongbo
作者单位：Shandong University; Shandong University; Nanjing Normal University
摘要：Using a survey experiment approach, we collected responses from 1244 public employees in a Chinese context. This study examines how two types of accountability obligations (horizontal and hierarchical) and two accountability orientations (learning and control) influence public employees' adoption of high-effort coping strategies. The findings reveal that, contrary to conventional expectations, a learning orientation is associated with a decreased intention among public employees to adopt high-...
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作者：Zhu, Xufeng; Wang, Yue
作者单位：Tsinghua University
摘要：Different from common knowledge on central-local information asymmetry, this study focuses on reverse information asymmetry, in which local governments may lack information on the intentions and resolve of the central government. Such information asymmetry can lead to a loss-loss scenario, wherein central-government-designed policies are eroded and local governments are punished. Arguably, with a multiwave inspection scheme, the central government can credibly signal its emphasis on certain po...
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作者：Davidovitz, Maayan; Schechter, Chen
作者单位：Tel Aviv University; Bar Ilan University
摘要：The representative bureaucracy literature asserts that minority personnel in public organizations can promote their social group either through their own behavior or by influencing other staff members or focal citizens. However, these phenomena have not been examined in wartime settings in ethnically homogeneous and heterogeneous organizations. Through the qualitative paradigm, we compare ethnically homogeneous schools (with only Jewish or Arab students and staff) and ethnically mixed schools ...
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作者：Yu, Suyang; Gerber, Brian J.
作者单位：University of Illinois System; University of Illinois Springfield; Arizona State University; Arizona State University-Downtown Phoenix
摘要：A whole community strategy is central to disaster management and community resilience in the United States. However, the specific means by which community-level stakeholders in the private and nonprofit sectors function as partners with government agencies in providing key disaster-related services are currently underexamined. Here, we present unique data assessing one significant community stakeholder category: US universities and colleges. Doing so presents a useful opportunity to examine ho...
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作者：Hillo, Jaakko; Vento, Isak; Erkkila, Tero
作者单位：University of Helsinki; Abo Akademi University
摘要：This article investigates legitimacy perceptions of automated decision-making (ADM) among public administrators and citizens. Views of public administrators, who exercise discretion over policy implementation, reflect readiness to integrate AI into decision-making. Governing by AI ought also to be responsive to the view of citizens, whose support democratic governing ultimately rests on. As AI use in governing grows, understanding the elite-mass opinion congruence is crucial, and incongruence ...
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作者：Cazzuffi, Chiara; Retamal, Patricia
作者单位：Universidad Mayor; Universidad Mayor
摘要：Public services in Latin America face persistent challenges that affect access, quality, and fairness, particularly for women and marginalized groups. This study examines gendered differences in public service perceptions in Chile, focusing on quality, equality of treatment, and corruption in education, health, and law enforcement. Using data from the Index of Perceptions of Governance Quality at the Regional Level, we investigate whether women perceive public services more negatively than men...
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作者：Zhang, Youlang; Wang, Huan
作者单位：Renmin University of China; Communication University of China
摘要：Representative bureaucracy studies have explored the potential impact of symbolic representation on clients' attitudes and behaviors, even in the absence of direct action by bureaucrats. Through four original conjoint experiments conducted with a nationally representative sample of 1600 participants in China, we analyze the symbolic representation effects of five most commonly observable identity signals, including gender, age, accent, party affiliation, and human voice (versus AI chatbot), ac...
