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作者：Boyne, GA
作者单位：Cardiff University
摘要：Evidence from sixty-five empirical studies of the determinants of public service performance is critically reviewed. The statistical results are grouped on the basis of five theoretical perspectives: resources, regulation, markets, organization, and management. The analysis suggests that the most likely sources of service improvement are extra resources and better management. A research agenda for further work is identified, and recommendations are made to enhance the theoretical and methodolo...
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作者：Page, S
作者单位：University of Washington; University of Washington Seattle
摘要：Public administration increasingly entails interagency collaboration, contracting, and other interorganizational arrangements. These loosely coupled alternatives to unified hierarchy alter the nature of managerial work. This article explores how the entrepreneurial strategies that managers find useful in hierarchical agencies apply in collaborative settings where formal authority is lacking and sustaining cooperation among partners is critical for performance. This goal is achieved by examinin...
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作者：Bobic, MP; Davis, WE
作者单位：University of Cambridge
摘要：Forty-three years ago, Douglas McGregor's The Human Side of Enterprise offered managers a new assumption of management (Theory Y), which would be more effective than what he considered then-current management assumptions (Theory X). While McGregor's Theory Y model has been widely adopted in management literature as the preferred model, Theory X management still persists in practice. Moreover, many efforts to introduce management initiatives based on Theory Y have failed to reform the workplace...
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作者：Knott, JH; Miller, GJ; Verkuilen, J
作者单位：University of Illinois System; University of Illinois Urbana-Champaign; Washington University (WUSTL)
摘要：The literature on incrementalism is concerned with decentralized adaptation by decision makers with limited information to the complexity of the decision environment. However, the specific aspects of limited information and complexity are often left unexamined, leaving conclusions ambiguous. In order to understand better the effect of limited information and complexity on decentralized decision making, we design an experimental game in which subjects play in the basic Cournot duopoly setting. ...
