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作者：Jones, BD
作者单位：University of Washington; University of Washington Seattle
摘要：By 1958, a model of human behavior capable of serving as the microlevel foundation for organizational and policy studies was in place. The scientific soundness of that model is unquestioned, yet the fundamentals of that behavioral model of choice have not yet been incorporated into political science. Much analysis relies on models of rational maximization despite the availability of a more scientifically sound behavioral base. In this article I examine the reasons for and ramifications of this...
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作者：Boyne, GA
作者单位：Cardiff University
摘要：Evidence from sixty-five empirical studies of the determinants of public service performance is critically reviewed. The statistical results are grouped on the basis of five theoretical perspectives: resources, regulation, markets, organization, and management. The analysis suggests that the most likely sources of service improvement are extra resources and better management. A research agenda for further work is identified, and recommendations are made to enhance the theoretical and methodolo...
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作者：Brown, TL; Potoski, M
作者单位：University System of Ohio; Ohio State University; Iowa State University
摘要：Governments not only choose which services to deliver to citizens, but they also choose how to deliver those services. Governments can produce services themselves or through a variety of external production mechanisms, including contracting with other governments, private firms, and nonprofits. In this article, we apply a transaction cost framework complemented with institutional and market theories to examine governments' service production decisions. Our analyses of a 1997 International City...
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作者：Ringquist, EJ; Worsham, J; Eisner, MA
作者单位：Indiana University System; Indiana University Bloomington; West Virginia University; Wesleyan University
摘要：Questions regarding the political control of administrative agencies have played a major role in reinvigorating the study of bureaucracy. Scholars have employed increasingly sophisticated analyses to demonstrate that it is possible, even likely, for elected officials to direct bureaucratic behavior. But while theoretical models derive expectations regarding both the propensity and the effectiveness of efforts at political control, nearly all empirical research has focused on only the latter. I...
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作者：Bell, LC; Rosenthal, CS
作者单位：University of Oklahoma System; University of Oklahoma - Norman
摘要：Missing from most studies of congressional staff is the insight gained from the representative bureaucracy literature that descriptive characteristics may affect the behavior of unelected bureaucrats. In considering congressional representation as an activity mediated by staff, we ask: Does descriptive representation of congressional committee staff lead to substantive representation? We explore this question, using gender as our descriptive characteristic of interest. We produce a typology of...
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作者：Coyle-Shapiro, JAM; Kessler, I
作者单位：University of London; London School Economics & Political Science; University of Oxford
摘要：The management of public servants has assumed increasing importance as public-service organizations are confronted with a rise in the demand for high-quality services in the context of limited resources. Much of the research on the treatment of public servants has focused on the notion of public-service motivation and whether the motives of public servants differ from those of private-sector employees. However, an organization's need to harness positive employee attitudes and behaviors as a me...
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作者：Page, S
作者单位：University of Washington; University of Washington Seattle
摘要：Public administration increasingly entails interagency collaboration, contracting, and other interorganizational arrangements. These loosely coupled alternatives to unified hierarchy alter the nature of managerial work. This article explores how the entrepreneurial strategies that managers find useful in hierarchical agencies apply in collaborative settings where formal authority is lacking and sustaining cooperation among partners is critical for performance. This goal is achieved by examinin...
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作者：Moynihan, DA; Ingraham, PW
作者单位：Texas A&M University System; Texas A&M University College Station; Syracuse University
摘要：in advancing improved accountability and performance, governments have relied upon one or more of the following approaches: political accountability or improved responsiveness to political direction, legal accountability or contract accountability, and performance-based accountability. This article examines the major approach to the last, managing for results (MFR), in the context of the American states. All state governments seek to improve decision making by employing MFR models but with cle...
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作者：Bobic, MP; Davis, WE
作者单位：University of Cambridge
摘要：Forty-three years ago, Douglas McGregor's The Human Side of Enterprise offered managers a new assumption of management (Theory Y), which would be more effective than what he considered then-current management assumptions (Theory X). While McGregor's Theory Y model has been widely adopted in management literature as the preferred model, Theory X management still persists in practice. Moreover, many efforts to introduce management initiatives based on Theory Y have failed to reform the workplace...
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作者：Brewer, GA
作者单位：University System of Georgia; University of Georgia
摘要：This study compares public servants and other citizens with regard to several important civic attitudes and behaviors that are closely related to social capital. These attributes include social trust, social altruism, equality, tolerance, humanitarianism, and civic participation. The first five attributes provide soft evidence of social capital, but the last attribute-civic participation-is hard behavioral evidence. Finally, a rigorous test is applied: a multivariate model estimates the streng...
