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作者：Enticott, Gareth; Boyne, George A.; Walker, Richard M.
作者单位：Cardiff University; University of Hong Kong
摘要：Surveys are an important methodological tool in public management research. Multiple informant surveys are held to have considerable methodological advantages over elite surveys (the practice of surveying a top manager, e.g., a chief executive). Although in principle multiple informant surveys can provide a more accurate organizational picture, problems of data aggregation arise in practice. To promote better use of multiple informant surveys, this article reviews approaches to aggregating org...
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作者：May, Peter J.; Winter, Soren C.
作者单位：University of Washington; University of Washington Seattle
摘要：This article addresses the influence of politicians, managers, and the dispositions of street-level bureaucrats in shaping actions at the frontlines of policy implementation. We investigate these for the implementation of employment policy reforms in Denmark. Our findings show a large percentage of caseworkers emphasizing actions that are consistent with the national employment reform goal of getting clients into jobs quickly. The influence of politicians and managers in bringing this about is...
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作者：Provan, Keith G.; Huang, Kun; Milward, H. Brinton
作者单位：University of Arizona; Tilburg University; University of New Mexico; University of Arizona
摘要：This research examines the effects, over time, of network embeddedness, on three organizationally based social outcomes. We argue that in a centralized, publicly funded but mixed sector health and human services network, an organization's structural embeddedness in the network, as measured by its centrality, will be related to its trustworthiness, reputation, and influence, as rated by other network members, and that this relationship will strengthen over time as the system matures. We also ex...
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作者：Martin, Graham P.; Currie, Graeme; Finn, Rachael
作者单位：University of Nottingham
摘要：In attempting to reform public services, governments worldwide have sought to effect change through policies aimed at both transforming structures of public-service provision and facilitating the agency of public servants working within these. Various obstacles have been found, however, to impede the effectiveness of such efforts. In this article, the authors examine the role of organizational networks and distributed leadership-two prominent policies aimed at structure and agency, respectivel...
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作者：Theobald, Nick A.; Haider-Markel, Donald P.
作者单位：California State University System; California Polytechnic State University San Luis Obispo; University of Kansas
摘要：Our understanding of representation by government employees has increased considerably in the past 30 years. Scholars have found that represented groups benefit from representative bureaucracies and conclude that this benefit is a function of active representation. However, due to the aggregate unit of observation used in most of these studies and the outcome measures that are typically used as dependent variables, we argue that there are other forms of representation that can explain these fi...
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作者：Wenger, Jeffrey B.; Wilkins, Vicky M.
作者单位：University System of Georgia; University of Georgia
摘要：Automation curtails the discretion of street-level bureaucrats in several ways: bureaucrats have little control over the input of data by claimants, management has increased opportunities for monitoring, and given the possibility that clients will deal with multiple bureaucrats, coworkers can now identify rogue agents. Some clients of a bureaucracy may benefit from the introduction of automation when the agency is biased against them. We test this claim by examining the recent introduction of ...
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作者：Noblet, Andrew J.; Rodwell, John J.
作者单位：Deakin University
摘要：This research examines the organizational characteristics that contribute to employee wellbeing in public sector agencies that have undergone substantial organizational change. Two studies were undertaken, the first involving 2,466 police officers working in a state-based law enforcement agency, whereas the second comprised 1,010 occupationally diverse employees working in a State Government authority. The research was guided by a theoretical framework that begins with a model underpinning man...
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作者：Ashworth, Rachel; Boyne, George; Delbridge, Rick
作者单位：Cardiff University
摘要：Institutional theory suggests that organizations pursue legitimacy by conforming to isomorphic pressures in their environment. We extend previous research on institutional theory by distinguishing between two definitions of conformity (compliance and convergence) and by taking a comprehensive view of the organizational characteristics that might be subject to isomorphic pressures. This framework is applied to change between 2001 and 2004 in the internal characteristics of 101 public organizati...
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作者：Kelleher, Christine A.; Yackee, Susan Webb
作者单位：Villanova University; University of Wisconsin System; University of Wisconsin Madison
摘要：We argue that contracting opens a pathway for organized interests to lobby public managers. Using multilevel modeling techniques, we test this proposition with data from administrative agencies in the American states. We find that interactions between organized interests and managers increase in the presence of contracting. We then demonstrate that the influence of organized interests over key state agency decision making is driven, in part, by whether an agency contracts out for public servic...
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作者：Carroll, Deborah A.; Stater, Keely Jones
作者单位：University System of Georgia; University of Georgia; University of Connecticut
摘要：This article investigates whether revenue diversification leads to greater stability in the revenue structures of nonprofit organizations. Our findings suggest that nonprofits can indeed reduce their revenue volatility through diversification, particularly by equalizing their reliance on earned income, investments, and contributions. This positive effect of diversification on revenue stability implies that a diversified portfolio encourages more stable revenues and consequently could promote g...
