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作者：Boswell, John; Smedley, Stuart
作者单位：University of Southampton
摘要：The purpose of this article is to highlight meta-ethnography-the interpretive synthesis of ethnographic studies on a given theme-as a useful tool in the study of social policy and public administration. We claim this approach can maximize the impact of rich idiographic research to enable theory-refining and evidence-building efforts in the field. We illustrate these benefits through reference to a worked example focused on public encounters with social security in advanced liberal democracies....
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作者：Callens, Chesney
作者单位：University of Antwerp
摘要：Innovation in public services is propelled by collaborations between public actors, private actors, and service users. A substantial literature has centered on the benefits of user involvement in public services, but how user involvement can stimulate collaborative innovation is still largely unknown. This article develops and tests a theoretical framework based on the combined effect of (1) the empowerment of users, (2) specialized knowledge of the users, and (3) the absence of hindering rule...
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作者：Fazekas, Mihaly; Ferrali, Romain; Wachs, Johannes
作者单位：Aix-Marseille Universite; Centre National de la Recherche Scientifique (CNRS); Vienna University of Economics & Business
摘要：The impacts of money in US politics have long been debated. Building on principal-agent models, we test whether and to what degree companies' political donations lead to their favored treatment in federal procurement. We expect the impact of donations on favoritism to vary by the strength of control by political principals over their bureaucratic agents. We compile a comprehensive dataset of published federal contracts and registered campaign contributions for 2004-15. We develop risk indices ...
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作者：Lazzarini, Sergio G.; Cabral, Sandro; Firpo, Sergio; Teodorovicz, Thomaz
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作者：van der Voet, Joris
作者单位：Leiden University - Excl LUMC; Leiden University
摘要：Behavioral theory states that decision-makers engage in search in response to a performance shortfall. However, public administration research has remained remarkably inattentive of decision-makers' attention. This study conceptually disentangles problem-defining and solution-generation as two distinct search objectives, in order to test theoretical expectations concerning individual decision-makers' search in response to negative performance. Using a survey experiment among 1,562 political an...
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作者：Bell, Elizabeth; Meyer, Katharine
作者单位：University of Texas System; University of Texas Austin
摘要：Persistent disparities in program access jeopardize social equity and erode a key pillar of democratic governance. Scholars have uncovered the causes of these disparities, including administrative burden and front-line discrimination, but less attention has been devoted to identifying tools for reducing disparities. We build on this work by arguing that reducing street-level bureaucrats' workload may be a key lever for reducing disparities. We also argue that workload reductions will be especi...
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作者：Friedman, Sam
作者单位：University of London; London School Economics & Political Science
摘要：Although the theory of representative bureaucracy originates from concerns about the class composition of the public sector workforce, questions of class background have been notably absent in subsequent scholarship. In this article, I take advantage of new data on the class backgrounds of UK civil servants (N = 308, 566) to, first, explore descriptively how class shapes the composition of the civil service, both vertically in terms of occupational grade and horizontally in terms of department...
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作者：Altamimi, Hala; Liu, Qiaozhen; Jimenez, Benedict
作者单位：University of Kansas; State University System of Florida; Florida Atlantic University; University System of Georgia; Georgia State University
摘要：The outcomes of centralized or decentralized decision making in public organizations have been a subject of intense debate in the literature for more than a century now. This study revisits this debate by examining whether the degree of centralization influences the implementation of four types of organizational changes: reorganization, service contracting, technology adoption, and performance information use. We conceive of organizational decision making as a ladder-at one end is a very centr...
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作者：Kang, Seong C.
作者单位：New Mexico State University
摘要：Volunteer use as an alternative service delivery arrangement entails public organizations directly incorporating volunteers in service production through a quasi-employment relationship. However, research evaluating the contributions of volunteer labor to organizational performance are relatively few. This article fills this gap by drawing from two theoretical insights. First, this study tests a linear model based on the traditional human resource management approach of interchangeability in w...
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作者：Marvel, John D.
作者单位：George Mason University
摘要：When the members of a team work together in pursuit of a collective goal, who stands out? We analyze this question by focusing on how managers allocate credit among a team's members when employee performance is difficult to observe. We argue that under conditions of incomplete information, managers use whatever information they have readily at hand-even if it is only crudely reflective of individual performance-to make inferences about team members' contributions to team success. We further ar...
