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作者：Pedersen, Kirstine Zinck; Pors, Anja Svejgaard
作者单位：Copenhagen Business School; University College Copenhagen
摘要：Policy reforms of public service encounters often seek to control, delegate, or eliminate discretion at the frontline. In this article, we show that rather than eclipsing discretion, the technologies meant to standardize and optimize decision making in public service delivery introduce rough categorizations and scripts for action that make new types of discretionary responses and workarounds necessary. Here, accounts of street-level discretion as grounded in self-serving coping strategies are ...
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作者：Story, Joana; Lotta, Gabriela; Tavares, Gustavo M.
作者单位：Getulio Vargas Foundation; Insper
摘要：Employing loyal external appointees has been identified as a key strategy used by incumbents to gain control over the state bureaucracy. This phenomenon is known as politicization and has been associated with democratic backsliding. Frequently, career civil servants perceive these appointees as illegitimate outsiders, leaders whose main objective is to ensure political compliance rather than advance the organization's mission. In this study, we explore how civil servants interpret the presence...
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作者：Alonso Salazar-Morales, Diego
作者单位：Hertie School
摘要：This article formulates a theory of expert knowledge utilization in patrimonialist administrative traditions characterized by politicians' predominance over bureaucrats. The argument is that in these weak institutional contexts acquiring expert knowledge enables politicians to control key bureaucratic functions that facilitates rent extraction to fund their campaigns, and in doing so, they eventually and circumstantially produce some positive welfare outcomes. My findings show that tenured pol...
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作者：Tang, Xiao; Wang, Yinglun; Yi, Hongtao
作者单位：Tsinghua University; University System of Ohio; Ohio State University
摘要：Data manipulation is considered one of the most pernicious forms of information distortion that challenges the effectiveness of the principals in monitoring agents. This study investigates factors influencing the behaviors of data manipulation from the perspective of patronage networks. Patronage networks feature a reciprocal exchange between patrons who control appealing resources and clients who ask for protection and benefits from the patrons. We hypothesize that in a three-tier principal-s...
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作者：Petrovsky, Nicolai; Xin, Ge; Yu, Jinhai
作者单位：City University of Hong Kong; Shanghai University of Finance & Economics; University of Connecticut
摘要：It is often argued that employees satisfied with their jobs perform better, which in turn will lead customers to be more satisfied. Private sector studies have found support for this satisfaction mirror hypothesis. Our study is the first to provide direct, individual-level evidence of its existence in the public sector. We conducted an original survey of village officials in small, rural Chinese villages, and local citizens interacting with them. Village officials are charged with delivering n...
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作者：Chen, Sicheng; Christensen, Tom; Ma, Liang
作者单位：Tsinghua University; University of Oslo; Renmin University of China
摘要：Studies on public organization reform have convincingly demonstrated the relevance of media salience for administrative reorganization. However, an understanding of how different media reputation dimensions influence government decisions to terminate administrative agencies is required. This study combined insights from bureaucratic reputation and agency termination theories to determine if media reputation dimensions (performative, moral, procedural, and technical) increase the probability of...
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作者：Auschra, Carolin; Sydow, Jorg
作者单位：Free University of Berlin
摘要：This paper proposes a practice-based perspective on how managers resource goal-directed networks in the public sector, especially those governed by a network administrative organization. While previous literature shows that network managers need to acquire and allocate resources in order to achieve network goals, little is known about specific resourcing practices and related challenges to resourcing goal-directed networks. To shed light on these issues, we outline a processual, multilevel, ne...
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作者：[Anonymous]
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作者：Friedman, Sam
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作者：Shumate, Michelle; Dougherty, Shaun M.; Miles, Joshua-Paul; Boyer, Anne-Marie; Wang, Rong; Gibson, Zachary M.; Cooper, Katherine R.
作者单位：Northwestern University; Boston University; Marquette University; Vanderbilt University; Syracuse University; DePaul University
摘要：Increasingly, scholars and practitioners are interested in evaluating the effectiveness of interorganizational networks. We use a configuration approach to study network effectiveness. This research is a mixed-method study of 26 education networks in the United States. We measure network effectiveness by comparing 4th-grade literacy, 8th-grade literacy, and high-school graduation rates. We compare these scores with all school districts in the state using interrupted time series or parametric d...
