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作者：Tillquist, J; King, JL; Woo, C
作者单位：University of California System; University of California Riverside; University of Michigan System; University of Michigan; University of British Columbia
摘要：This paper presents a new representation methodology, dependency network diagrams (DNDs), which enables the essential elements governing organizational relations to be captured, communicated, and evaluated under changing conditions. By depicting important features of organizational relations, information systems can be designed explicitly for control and coordination of organizational activities. The rules and construction algorithm for DNDs are presented and applied to a case study of a Canad...
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作者：Jiang, JJ; Klein, G; Carr, CL
作者单位：State University System of Florida; University of Central Florida; University of Colorado System; University of Colorado at Colorado Springs; Pennsylvania Commonwealth System of Higher Education (PCSHE); University of Pittsburgh
摘要：There has been much debate as of late over the use of the SERVQUAL instrument to measure Information Systems service quality. Detractors argue that the difference score leads to unreliable measures and that the dimensionality and validity is erratic. Proponents argue for the diagnostic power of the gap between expectations and perceived delivery while demonstrating some empirical stability and reliability. To extend the discussion requires the examination of the instrument from the viewpoint o...
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作者：Weber, R
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作者：Webster, J; Watson, RT
作者单位：Queens University - Canada; University System of Georgia; University of Georgia
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作者：Biros, DP; George, JF; Zmud, RW
作者单位：United States Department of Defense; United States Air Force; US Air Force Research Laboratory; Air Force Institute of Technology (AFIT); State University System of Florida; Florida State University; University of Oklahoma System; University of Oklahoma - Norman
摘要：When an organization's members depend on the data contained in computer-based systems, they become vulnerable to strategic information manipulation. That is, they become susceptible to situations where their decision-making behaviors can be influenced by others able to access and manipulate this data. This paper describes the results of a field experiment that examines the effects of alternative interventions aimed at inducing sensitivity to the possibility of manipulated date on professionals...
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作者：Chatterjee, D; Grewal, R; Sambamurthy, V
作者单位：University System of Georgia; University of Georgia; Pennsylvania Commonwealth System of Higher Education (PCSHE); Pennsylvania State University; Pennsylvania State University - University Park; Michigan State University; Michigan State University's Broad College of Business
摘要：The global reach of the Web technological platform, along with the range of services that it supports, makes it a powerful business resource, However, realization of operational and strategic benefits is contingent on effective assimilation of this type III IS innovation. This paper draws upon institutional theory and the conceptual lens of structuring and metastructuring actions to explain the importance of three factors-top management championship, strategic investment rationale, and extent ...
