A representational scheme for analyzing information technology and organizational dependency

• 成果类型: Article
• 署名作者: Tillquist, J; King, JL; Woo, C
• 署名单位: University of California System; University of California Riverside; University of Michigan System; University of Michigan; University of British Columbia
• 刊物名称: MIS QUARTERLY
• ISSN/ISSBN: 0276-7783
• DOI: 10.2307/4132322
• 发表日期: 2002
• 页码: 91-118
• 关键词: SOCIOLOGICAL APPROACH; resource-dependence; POWER; SUGGESTIONS

摘要

This paper presents a new representation methodology, dependency network diagrams (DNDs), which enables the essential elements governing organizational relations to be captured, communicated, and evaluated under changing conditions. By depicting important features of organizational relations, information systems can be designed explicitly for control and coordination of organizational activities. The rules and construction algorithm for DNDs are presented and applied to a case study of a Canadian automobile insurance company. Analysis of the case reveals how IT was used to create strategic change within the Canadian vehicle repair market.