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作者:Sarker, Suprateek; Sarker, Saonee; Sidorova, Anna
作者单位:Washington State University; Copenhagen Business School; Aalto University; State University of New York (SUNY) System; University at Albany, SUNY
摘要:In this paper, we use concepts from actor-network theory (ANT) to interpret the sequence of events that led to business process change (BPC) failure at a telecommunications company in the United States. Through our intensive examination of the BPC initiative, we find that a number of issues suggested by ANT, such as errors in problematization, parallel translation, betrayal, and irreversible inscription of interests, contributed significantly to the failure. We provide nine abstraction stateme...
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作者:Patnayakuni, Ravi; Rai, Arun; Seth, Nainika
作者单位:University of Alabama System; University of Alabama Huntsville; University System of Georgia; Georgia State University; University System of Georgia; Georgia State University
摘要:A new model of competition, where competition is among supply chain networks rather than individual firms, is transforming traditional market-based buyer-supplier relations to one of competition among cooperative sets. In order to integrate and realize performance gains from participating in cooperative supply networks, the importance of information sharing across the supply chain has been emphasized in different literature streams. In this study, we examine the relational antecedents of this ...
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作者:Stewart, Katherine J.
作者单位:University System of Maryland; University of Maryland College Park
摘要:This paper suggests and empirically supports the propositions that a link between two organizations' Web sites will have simultaneous effects on trust in both the link sender and the link recipient, and that these effects result from interactions among the reputation of the link recipient, trust in the link sender, and the perceived relationship of the linked organizations. The study finds that the perceived relationship caused by a link leads to positive effects for the less reputable of the ...
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作者:Wang, Eric T. G.; Klein, Gary; Jiang, James J.
作者单位:University of Colorado System; University of Colorado at Colorado Springs; State University System of Florida; University of Central Florida
摘要:There are many benefits of enterprise resource planning (ERP) systems, but their implementation is both complicated and difficult because the product spans functional silos and involves many internal and external entities. An ERP system is the outcome of social processes, and different ERP systems can embody distinct social arrangements when developed in different cultural contexts. Such social arrangements are difficult to change due the closure effect of technology stabilization. This leads ...
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作者:Zwass, Vladimir
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作者:Benaroch, Michel; Shah, Sandeep; Jeffery, Mark
作者单位:Syracuse University
摘要:As real options analysis (ROA) is being applied to increasingly complex information technology (IT) investment problems, a concern arises over the use of heuristic ROA models that are simpler to apply but can produce overvaluations. A good example is the application of a heuristic nested variation of the Black-Scholes (BS) model to the evaluation of interrelated IT investments as nested options. This particular heuristic BS model could overvalue by more than 100 percent. Using a binomial model...
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作者:Bhattacharjee, Sudip; Gopal, Ram D.; Lertwachara, Kaveepan; Marsden, James R.
作者单位:University of Connecticut; California State University System; California Polytechnic State University San Luis Obispo; University of Connecticut
摘要:Advances in online technologies and bandwidth availability have opened new vistas for online distribution of digital goods, but potential benefits for consumers are juxtaposed against challenges for retailers. Here, we investigate one type of digital experience good-music-whose market environment includes the very real presence of online piracy. Although arguments abound for and against online distribution of such digital goods, little research exists in this area. We develop a model of consum...
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作者:Sen, Ravi; King, Ruth C.; Shaw, Michael J.
作者单位:Texas A&M University System; Texas A&M University College Station; Mays Business School; University of North Carolina; University of North Carolina Greensboro
摘要:The Internet offers several tools such as shopping bots and search engines that help potential buyers search for lower prices. This paper defines buyers' online search strategy as using one or more of these tools to search for lower prices, and empirically investigates the validity of economics of information search theory in explaining buyers' choice of a particular online search strategy. We find that buyers' attitudes toward the price offered by their preferred online seller, their percepti...
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作者:Zahedi, Fatemeh 'Mariam'; Van Pelt, William V.; Srite, Mark
作者单位:University of Wisconsin System; University of Wisconsin Milwaukee; University of Wisconsin System; University of Wisconsin Milwaukee
摘要:As online information dissemination and e-commerce transactions become globally popular, understanding the cultural aspects of Web site documents will gain critical importance. Hidden cultural dimensions could facilitate or inhibit the usability and communication effectiveness of Web sites. However, few studies have investigated the existence of cultural dimensions in Web sites. This study identifies cultural signifiers of Web documents as they relate to the masculinity-femininity dimension. W...