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作者:Xu, Heng; Teo, Hock-Hai; Tan, Bernard C. Y.; Agarwal, Ritu
作者单位:Pennsylvania Commonwealth System of Higher Education (PCSHE); Pennsylvania State University; Pennsylvania State University - University Park; National University of Singapore; University System of Maryland; University of Maryland College Park
摘要:This study seeks to clarify the nature of control in the context of information privacy to generate insights into the effects of different privacy assurance approaches on context-specific concerns for information privacy. We theorize that such effects are exhibited through mediation by perceived control over personal information and develop arguments in support of the interaction effects involving different privacy assurance approaches (individual self-protection, industry self-regulation, and...
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作者:Ferratt, Thomas W.; Prasad, Jayesh; Enns, Harvey G.
作者单位:University System of Ohio; University of Dayton
摘要:We examine the effects of human resource management (HRM) practices (e.g., career development, social support, compensation, and security) on information technology (IT) professionals' job search behavior. Job search is a relatively novel dependent variable in studies of voluntary withdrawal behavior in general and for IT professionals in particular. From a universalistic perspective, FIRM practices individually and in combination exhibit independently additive effects on job search behavior. ...
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作者:Niculescu, Marius F.; Shin, Hyoduk; Whang, Seungjin
作者单位:University System of Georgia; Georgia Institute of Technology; Northwestern University; Stanford University
摘要:In this paper we explore the underlying consumer heterogeneity in competitive markets for subscription-based information technology services that exhibit network effects. Insights into consumer heterogeneity with respect to a given service are paramount in forecasting future subscriptions, understanding the impact of price and information dissemination on market penetration growth, and predicting the adoption path for complementary products that target the same customers as the original servic...
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作者:Pang, Min-Seok; Etzion, Hila
作者单位:George Mason University; University of Michigan System; University of Michigan
摘要:In this study, we model firms that sell a product and a complementary online service, where only the latter displays positive network effects. That is, the value each consumer derives from the service increases with the total number of consumers that subscribe to the service. In addition, the service is valuable only to consumers who buy the product. We consider two pricing strategies: (1) bundle pricing, in which the firm charges a single price for the product and the service, and (2) separat...
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作者:Kim, Hee-Woong; Chan, Hock Chuan; Kankanhalli, Atreyi
作者单位:Yonsei University; National University of Singapore
摘要:The sale of digital items, such as avatars and decorative objects, is becoming an important source of revenue for virtual community (VC) websites. However, some websites are unable to leverage this source of revenue, and there is a corresponding lack of understanding about what motivates people to purchase digital items in VCs. To explain the phenomenon, we develop a model based on the theory of self-presentation. The model proposes that the desire for online self-presentation is a key driver ...
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作者:Lim, Eric T. K.; Tan, Chee-Wee; Cyr, Dianne; Pan, Shan L.; Xiao, Bo
作者单位:University of Groningen; Simon Fraser University; National University of Singapore; Hong Kong Baptist University
摘要:E-governments have become an increasingly integral part of the virtual economic landscape. However, e-government systems have been plagued by an unsatisfactory, or even a decreasing, level of trust among citizen users. The political exclusivity and longstanding bureaucracy of governmental institutions have amplified the level of difficulty in gaining citizens' acceptance of e-government systems. Through the synthesis of trust-building processes with trust relational forms, we construct a multi...
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作者:Ketter, Wolfgang; Collins, John; Gini, Maria; Gupta, Alok; Schrater, Paul
作者单位:Erasmus University Rotterdam; Erasmus University Rotterdam - Excl Erasmus MC; University of Minnesota System; University of Minnesota Twin Cities
摘要:Many enterprises that participate in-dynamic markets need to make product pricing and inventory resource utilization decisions in real time. We describe a family of statistical models that addresses these needs by combining characterization of the economic environment with the ability to predict future economic conditions to make tactical (short-term) decisions, such as product pricing, and strategic (long-term) decisions, such as level of finished goods inventories. Our models characterize ec...
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作者:Sun, Yongqiang; Fang, Yulin; Lim, Kai H.; Straub, Detmar
作者单位:Wuhan University; City University of Hong Kong; University System of Georgia; Georgia State University
摘要:Existing research has long considered service quality as a primary determinant of user satisfaction with information technology (IT) service delivery. In response to the knowledge-intensive and collaborative nature of IT service delivery in the contemporary business context, we advance the theoretical understanding of user satisfaction by re-conceptualizing IT service delivery as a bilateral, relational process between the IT staff and users. Based on this reconceptualization, we draw on socia...
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作者:Liu, Ben Q.; Goodhue, Dale L.
作者单位:City University of Hong Kong; University System of Georgia; University of Georgia
摘要:In this paper we consider the impact of trust on a new visitor's intention to revisit a website, but instead of using the typical expectancy-value theories as our conceptual basis, we look at the issue from the perspective of cognitive complexity and humans as cognitive misers. Starting with the suggestion that it is cognitively taxing to distrust, we propose that in order to conserve on cognitive resources, once a new visitor has convinced him or herself that a website is trustworthy enough, ...
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作者:Li, Xinxin; Chen, Yuxin
作者单位:University of Connecticut; Northwestern University
摘要:When companies purchase information technology (IT) products for their employees, departments, or divisions, whether to standardize on one product or to allow the users to make their own choices is an important decision for IT managers to make. By consolidating demand and committing to buy from a single seller, standardization ensures product compatibility within the corporation and has a potential to induce intense price competition among sellers, but this potential is subject to whether comp...