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作者：Adam, Martin; Roethke, Konstantin; Benlian, Alexander
作者单位：Technical University of Darmstadt
摘要：Customers in sales processes increasingly encounter automated sales agents (ASAs) that complement or replace human sales agents (HSAs). Yet, little is known about whether, how, and why customers respond to ASAs in contrast to HSAs across successive decision stages of the same sales process. Even less is known about customer responses to HSA-ASA combinations, where both agents assume distinct roles and focus on complementary tasks that are traditionally performed by only one single sales agent....
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作者：Choudhary, Vidyanand; Xin, Mingdi; Zhang, Zhe
作者单位：University of California System; University of California Irvine; University of Texas System; University of Texas Dallas
摘要：An extensive literature studies the benefits for a firm to be the first to invest in innovative technologies such as information technologies (ITs). However, IT investment often faces the risk of implementation failure. How would such risk affect an early adopter's incentive to invest? Do late adopters benefit from information about the early adopter's investment? In this paper, we investigate these questions in a context in which two firms, a leader and a follower, invest in a cost-reducing I...
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作者：Wang, Zhiyi; Yang, Lusi; Hahn, Jungpil
作者单位：University of Colorado System; University of Colorado Boulder; University System of Georgia; Georgia State University; National University of Singapore
摘要：Crowdfunding platforms are characterized by an uneven distribution of quality and resources. Some projects achieve outstanding and exceptional performance. Those projects, which we call blockbuster projects, are believed to have a considerable impact on crowdfunding platforms, especially on other concurrent projects. There are two plausible yet opposing predictions: they may exhibit both a negative effect by monopolizing backer attention and resources and a positive effect by increasing the a...
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作者：Lysyakov, Mikhail; Viswanathan, Siva
作者单位：University of Rochester; University System of Maryland; University of Maryland College Park
摘要：As artificial intelligence (AI) solutions are being rapidly deployed, they increasingly compete with human labor. This study examines designers' strategies in response to the threat from the introduction of an AI system for simple logo designs in a crowdsourcing design platform. We study designers who were active both before and after the introduction of the AI system to understand their responses to the threat from AI. Our study is informed by the theories of threat, specifically the protecti...
