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作者：Bardhan, Indranil R.; Bao, Chenzhang; Ayabakan, Sezgin
作者单位：University of Texas System; University of Texas Austin; Oklahoma State University System; Oklahoma State University - Tulsa; Pennsylvania Commonwealth System of Higher Education (PCSHE); Temple University
摘要：Should hospitals source electronic health records (EHR) systems from a single vendor or multiple vendors to deliver high-value care? We study hospitals' EHR sourcing strategies based on their degree of integration with physician practices and its impact on the value of healthcare delivered. We propose a novel framework to define healthcare value as the extent to which a hospital effectively expends clinical resources to deliver services that improve patient outcomes. Drawing on modular systems...
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作者：Kokkodis, Marios
作者单位：Boston College
摘要：In online labor markets, contractors' ability to charge for their services largely depends on their skills. To keep up with shifting labor market needs, contractors often expand their skills with new skills. When the new skills are similar to the contractors' current skills, they often increase skillset cohesion (i.e., the average similarity of skills in a skill set). However, when the new skills have little similarity with contractors' current skills, skillset cohesion decreases. Despite the ...
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作者：Liu, Yang (Alison); Jiang, Zhenhui (Jack); Choi, Ben C. F.
作者单位：Xi'an Jiaotong University; University of Hong Kong; Nanyang Technological University
摘要：Many mobile applications use push notifications and reminders to explicitly educate, remind, and motivate users to perform healthy behaviors. However, users do not always act according to these explicit digital interventions. Our study investigates whether users' self-regulation can be implicitly facilitated with a proper mobile interaction design. Specifically, we investigate the impacts of two touch modes that are supported by force-based interaction technology, that is, pressing and tapping...
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作者：Chen, Chen; Walker, Dylan
作者单位：The Chinese University of Hong Kong, Shenzhen; Chapman University System; Chapman University
摘要：Online health question-and-answer (Q&A) platforms (OHQPs), where patients post health-related questions, evaluate advice from multiple doctors, and direct a bounty (monetary reward) to their most preferred answer, have become a prominent channel for patients to receive medical advice in China. To explore the quality of medical advice on these platforms, we analyzed data on patients' evaluation of similar to 497,000 answers to similar to 114,000 questions on one of the most popular OHQPs, 120as...
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作者：Rhee, Kyung Sun (Melissa); Zheng, Jinyang; Wang, Youwei; Tan, Yong
作者单位：State University System of Florida; University of Florida; Purdue University System; Purdue University; Fudan University; University of Washington; University of Washington Seattle
摘要：A ride-hailing platform is an app-based, two-sided platform that matches riders with vehicles via information technology (IT). In 2015, the Shanghai government introduced a policy to restrict taxi drivers' access to and acceptance of ride requests via ride-hailing apps during certain hours. We conceptualize this policy shock as the restricting of information sharing enabled by IT and collect comprehensive data on various uses of transportation to gauge the economic benefits of this information...
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作者：Hvalshagen, Merete; Lukyanenko, Roman; Samuel, Binny M.
作者单位：University System of Ohio; University of Dayton; University of Virginia; University System of Ohio; University of Cincinnati
摘要：With the ongoing digitalization of human society, regular employees (e.g., non information technology experts) become increasingly autonomous and proactive in using organizational data and information technologies to facilitate data-driven actions and insights. This growing autonomy of regular employees (dubbed here, empowered users) in using information technologies creates new challenges. As most empowered users lack sophisticated information technology skills, they struggle to find and acce...
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作者：Zheng, Jinyang; Wang, Youwei; Tan, Yong
作者单位：Purdue University System; Purdue University; Fudan University; University of Washington; University of Washington Seattle
摘要：This study examines whether and how an online service marketplace can leverage refund options endorsed by different parties (i.e., the platform or sellers) to address the lemons problem that is caused by the intangibility, variability, and unreturnable nature of the services sought. Through developing a signaling mechanism and a corresponding demand estimation model, we show that both platform refund insurance and a seller-guaranteed refund increase service demand, with platform refund insura...
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作者：Mao, Shengjun; Dewan, Sanjeev; Ho, Yi-Jen (Ian)
作者单位：University of Hong Kong; University of California System; University of California Irvine; Pennsylvania Commonwealth System of Higher Education (PCSHE); Pennsylvania State University; Pennsylvania State University - University Park
摘要：The ease of customer data collection has enabled the widespread personalization of content and services in digital platforms. We examine personalization in a hitherto unaddressed context: that of mobile app distribution. Specifically, we develop a comprehensive framework for the personalized ranking of app impressions, leveraging revealed preferences embedded in consumer clickstream data. To improve platform revenues, the framework jointly accounts for consumer utility and cost per action (CPA...
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作者：Ketter, Wolfgang; Schroer, Karsten; Valogianni, Konstantina
作者单位：University of Cologne; Erasmus University Rotterdam; Erasmus University Rotterdam - Excl Erasmus MC; IE University
摘要：Transportation is a backbone of modern globalized societies. It also causes approximately one third of all European Union and U.S. greenhouse gas emissions, represents a major health hazard for global populations, and poses significant economic costs (e.g., due to traffic congestion). However, rapid innovation in vehicle technology, mobile connectivity, computing hardware, and artificial intelligence-powered information systems heralds a deep socio-technical transformation of the sector. The e...
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作者：Li, Shaobo; Schneider, Matthew J.; Yu, Yan; Gupta, Sachin
作者单位：University of Kansas; Drexel University; University System of Ohio; University of Cincinnati; Cornell University
摘要：We consider the risk of reidentification of panelists in marketing research data that are widely used to obtain insights into buyer behavior and to develop marketing strategy. We find that 17%-94% of the panelists in 15 frequently bought consumer goods categories are subject to high risk of reidentification through a potential record linkage attack based on their unique purchasing histories even when their identities are anonymized. We first demonstrate that the risk of reidentification is vas...
