-
作者：Tang, Chuang; Li, Shaobo (Kevin); Ding, Yi; Gopal, Ram D.; Zhang, Guanglei
作者单位：Peking University Shenzhen Graduate School (PKU Shenzhen); Peking University; Southern University of Science & Technology; University of Warwick; Wuhan University of Technology
摘要：The coronavirus disease 2019 (COVID-19) pandemic has led to an increase in cases of racial discrimination against Asians, especially Chinese people. Despite an emerging stream of studies investigating various aspects of the COVID-19 pandemic, research on the behavioral consequences of racial discrimination during the pandemic remains scarce. In this work, we examined how racial discrimination stemming from the COVID-19 pandemic and subsequent anti-discrimination were manifested on online platf...
-
作者：Leong, Carmen; Lin, Silvia; Tan, Felix; Yu, Jie
作者单位：University of New South Wales Sydney; University of Nottingham Ningbo China
摘要：A digital platform (DP) generates value by facilitating direct interactions between two or multiple platform sides. While previous studies have expounded upon how platform sides can be coordinated at a collective level (i.e., by pricing strategy and modular architecture), digital platform owners must not neglect the dynamics within the platform sides and their interactions. Through an in-depth case study of one of the largest e-commerce platforms worldwide, we develop a process model that expl...
-
作者：Leng, Yan; Dong, Xiaowen; Moro, Esteban; Pentland, Alex
作者单位：University of Texas System; University of Texas Austin; Massachusetts Institute of Technology (MIT); University of Oxford; Universidad Carlos III de Madrid
摘要：We use high-resolution mobile phone data with geolocation information and propose a novel technical framework to study how social influence propagates within a phone communication network and affects the offline decision to attend a performance event. Our fine-grained data are based on the universe of phone calls made in a European country between January and July 2016. We isolate social influence from observed and latent homophily by taking advantage of the rich spatial-temporal information a...
-
作者：Bauer, Kevin; Gill, Andrej
作者单位：University of Mannheim; Johannes Gutenberg University of Mainz
摘要：Predictive algorithmic scores can significantly impact the lives of assessed individuals by shaping decisions of organizations and institutions that affect them, for example, influencing the hiring prospects of job applicants or the release of defendants on bail. To better protect people and provide them the opportunity to appeal their algorithmic assessments, data privacy advocates and regulators increasingly push for disclosing the scores and their use in decision-making processes to scored ...
-
作者：Andrade-Rojas, Mariana G.; Saldanha, Terence J. V.; Kathuria, Abhishek; Khuntia, Jiban; Boh, Waifong
作者单位：University System of Georgia; University of Georgia; Indian School of Business (ISB); University of Colorado System; University of Colorado Denver; University of Colorado Anschutz Medical Campus; Children's Hospital Colorado; Nanyang Technological University
摘要：Innovation is vital for the growth of small and medium-sized enterprises (SMEs). However, SMEs face deficiencies that hinder their innovation output. This study examines how information technology (IT) helps SMEs address two salient deficiencies: technological deficiency (deficiency in internal technical knowledge and skills) and government support deficiency (deficiency in favorable government policies and incentives). Although IT can be used in a closed manner (within the firm's boundary) or...
-
作者：Yuan, Zhe; Chen, A. J. Yuan; Wang, Yitong; Sun, Tianshu
作者单位：Zhejiang University; University of Southern California; University of British Columbia; American University
摘要：Product recommendation and search are two technology -mediated channels through which e -commerce platforms can help customers find products. However, the relationship between the two channels and the underlying mechanisms and implications for platform design are not well understood. We leverage a randomized field experiment with 555,800 customers on a large e -commerce platform to investigate how product recommendation affects customer search. We vary the relevance of the recommendation that ...
-
作者：Ghose, Anindya; Lee, Heeseung Andrew; Oh, Wonseok; Son, Yoonseock
作者单位：New York University; University of Texas System; University of Texas Dallas; Korea Advanced Institute of Science & Technology (KAIST); University of Notre Dame
摘要：Digital tracing alerts have emerged as an effective means to share information with agility in responding to disaster outbreaks. Governments are able to instantaneously coordinate the available information to provide information related to the disaster and promote preventive actions. However, despite the opportunities granted by these innovative technologies in managing disasters, privacy concerns can arise regarding how much of individuals' private information should be collected and disclose...
-
作者：Li, Pan; Tuzhilin, Alexander
作者单位：University System of Georgia; Georgia Institute of Technology; New York University
摘要：Variety seekers are those customers who easily get bored with the products they purchased before and, therefore, prefer new and fresh content to expand their horizons. Despite its prevalence, variety-seeking behavior is hardly studied in recommendation applications because of various limitations in existing variety-seeking measures. To fill the research gap, we present a variety-seeking framework in this paper to measure the level of variety-seeking behavior of customers in recommendations bas...
-
作者：Langer, Nishtha; Jain, Tarun
作者单位：Rensselaer Polytechnic Institute; Indian Institute of Management (IIM System); Indian Institute of Management Ahmedabad
摘要：The productivity of the information technology (IT) industry depends on the supply of high-quality human capital, especially of managers who contribute to operational, finance, sales and marketing, and leadership roles. This study examines the influence of peers on the choice a management student makes to pursue a career in the IT industry. Such a choice may be informed and driven not only by the student's own motivation and ability but also by information gained through peers. Specifically, w...
-
作者：Khern-am-nuai, Warut; Ghasemkhani, Hossein; Qiao, Dandan; Kannan, Karthik
作者单位：McGill University; Purdue University System; Purdue University; National University of Singapore; University of Arizona
摘要：This paper uses data from two online shopping platforms to investigate the impact of questions and answers on product sales. This research question is important as online marketplaces are increasingly incorporating questioning and answering (Q&A) capabilities. However, the economic implications of these Q&A capabilities have yet to be explored and discussed in the literature. We use a difference-in-differences approach to empirically examine the effect of questions and answers that exist on on...
