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作者：Sapra, Amar; Kumar, Subodha
作者单位：Indian Institute of Management (IIM System); Indian Institute of Management Bangalore; Pennsylvania Commonwealth System of Higher Education (PCSHE); Temple University
摘要：With growing popularity of e-commerce, nearly every prominent retailer is aiming to turn omni-channel. One crucial decision in this pursuit is the identification of the joint assortment. Despite the importance of this decision, few studies have addressed this issue. In this study, we contribute by examining joint assortment and product prices for a retailer that sells products through both brick-and-mortar and online channels using the locational choice model. We consider two classes of custom...
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作者：Lee, Kyuhan; Ram, Sudha
作者单位：Korea University; University of Arizona
摘要：In today's world, where online information is proliferating in an unprecedented way, a significant challenge is whether to believe the information we encounter. Ironically, this flood of information provides us with an opportunity to combat false claims by understanding their nature. That is, with the help of machine learning, it is now possible to effectively capture the characteristics of false information by analyzing massive amounts of false claims published online. These methods, however,...
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作者：Liang, Chen; Wu, Ji; Li, Xinxin
作者单位：University of Connecticut; Sun Yat Sen University
摘要：Online brand communities often use social plug-in features, such as the Like button, to facilitate social interactions and engage users with the communities and brands. However, whether and how such a community feature affects the purchase decisions of users remain open questions. Leveraging the staggered adoption of the Like feature by users in an online brand community, we empirically investigate how the purchase behavior of users changes after the adoption of this feature. Surprisingly, we ...
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作者：Jiang, Hemin; Siponen, Mikko; Jiang, Zhenhui (Jack); Tsohoud, Aggeliki
作者单位：Chinese Academy of Sciences; University of Science & Technology of China, CAS; University of Alabama System; University of Alabama Tuscaloosa; University of Hong Kong; Ionian University
摘要：Many organizations have adopted internet monitoring to regulate employees' cyberloafing behavior. Although one might intuitively assume that internet monitoring can be effective in reducing cyberloafing, there is a lack of research examining why the effect can occur and whether it can be sustained. Furthermore, little research has investigated whether internet monitoring can concurrently induce any side effects in employee behavior. In this paper, we conducted a longitudinal field quasi-experi...
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作者：Gnewuch, Ulrich; Morana, Stefan; Hinz, Oliver; Kellner, Ralf; Maedche, Alexander
作者单位：Helmholtz Association; Karlsruhe Institute of Technology; Saarland University; Goethe University Frankfurt; University of Passau
摘要：The proliferation of hybrid service agents-combinations of artificial intelligence (AI) and human employees behind a single interface-further blurs the line between humans and technology in online service encounters. While much of the current debate focuses on disclosing the nonhuman identity of AI-based technologies (e.g., chatbots), the question of whether to also disclose the involvement of human employees working behind the scenes has received little attention. We address this gap by exami...
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作者：Etudo, Ugochukwu; Yoon, Victoria Y.
作者单位：Virginia Commonwealth University
摘要：Radical, terroristic organizations pose threats to business, government, and soci-ety. The ubiquity of the modern Web and its participatory architecture have enabled such groups to become full-blown online propaganda machines. Today, radicalization that eventually leads to acts of terror occurs predominantly on the Web. Radical ideologies can be spread, in many cases unchecked, by malicious actors who take advantage of the fre-quently lax surveillance apparatus of online social platforms. This...
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作者：Rhue, Lauren
作者单位：University System of Maryland; University of Maryland College Park
摘要：Emotion artificial intelligence (AI) or emotion recognition AI may systematically vary in its recognition of facial expressions and emotions across demographic groups, creating inconsistencies and disparities in its scoring. This paper explores the extent to which individuals can compensate for these disparities and inconsistencies in emotion AI considering two opposing factors; although humans evolved to recognize emotions, particularly happiness, they are also subject to cognitive biases, su...
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作者：Li, Tianyi; Zhang, Xiaoquan (Michael)
作者单位：Chinese University of Hong Kong; Tsinghua University
摘要：We develop a parametric model that investigates the development trajectories of blockchain platforms, accounting for the feedback between blockchains' utility change and people's adoption and abandonment behavior. A typical blockchain participant is considered to simultaneously play three roles on the platform, user, investor, and laborer, each contributing a unique element to blockchains' multifaceted utility. The model predicts a three-phase development trajectory for blockchain platforms: a...
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作者：Zhou, Jingmei; Xu, Ting; Chiao, Yuchi; Fang, Yulin
作者单位：Renmin University of China; Southern University of Science & Technology; City University of Hong Kong; University of Hong Kong
摘要：Supply chain agility has been recognized as a key capability for firms working to achieve superior performance in uncertain business environments. Supply chain agility is challenging to achieve, however, because it requires the firm and its supply chain partners to collaborate closely yet flexibly across organizational boundaries. Extending the boundary object literature to the supply chain context, this study unveils the mechanism through which interorganizational systems (IOS), widely deploy...
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作者：Chen, Jianqing; He, Shu; Yang, Xue
作者单位：University of Texas System; University of Texas Dallas; State University System of Florida; University of Florida; Nanjing University
摘要：Online gaming platforms are inevitably subject to system loopholes such as bugs. Some players may take advantage of these bugs to gain benefits illegitimately, being viewed as rule breakers by platforms. Online platforms face a dilemma between disciplining rule breakers with the risk of being perceived as unfair to the rule breakers-because rule breaches are, after all, caused by the game software's technical glitches and belong to a gray area-and not disciplining rule breakers with the risk o...
