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作者：Greulich, Malte; Lins, Sebastian; Pienta, Daniel; Thatcher, Jason Bennett; Sunyaeva, Ali
作者单位：Helmholtz Association; Karlsruhe Institute of Technology; University of Tennessee System; University of Tennessee Knoxville; University of Colorado System; University of Colorado Boulder; University of Manchester; Alliance Manchester Business School
摘要：Employees' precautionary security behaviors are vital to the effective protection of organizations from cybersecurity threats. Despite substantial security training efforts, employees frequently do not take security precautions. This study draws from trust theory and mindfulness theory to investigate how the bright- and dark-side effects of two conceptualizations of trust in organizational information security impact employees' precaution taking. Insights drawn from a survey of 380 organizatio...
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作者：Deng, Chaoqun; Ravichandran, T.
作者单位：City University of New York (CUNY) System; Baruch College (CUNY); Rensselaer Polytechnic Institute
摘要：Managerial responses to negative reviews could be easily understood as a brand-safeguarding strategy by firms because negative reviews can damage a company's reputation. However, it is unclear if managers should respond to positive reviews and if so, if such action helps or hurts the firm. We develop a theoretical framework to explicate the mechanisms underlying the effects of managerial responses to positive reviews on user reviewing behaviors in online platforms. We classify positive reviews...
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作者：Samuel, Jayarajan; Zheng, Zhiqiang (Eric); Mookerjee, Vijay
作者单位：University of Texas System; University of Texas Arlington; University of Texas System; University of Texas Dallas
摘要：We study, using three sequential field experiments, collaborative problem solving in knowledge work enabled by information technology within the context of the customer support function in a leading high-technology firm. Experiment one examines the performance change after introducing a new collaborative problem-solving process, specifically whether the use of a team of experts across departments to solve problems can help reduce problem-solving costs. In addition to the extant process of supp...
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作者：Sanyal, Pallab; Ye, Shun
作者单位：George Mason University
摘要：As more businesses are turning to crowdsourcing platforms for solutions to business problems, determining how to manage the sourcing contests based on their objectives has become critically important. Existing research, both theoretical and empirical, studies the impact of a variety of contest and contestant characteristics on the outcomes of these contests. Aside from these static design parameters, a lever organizations (clients) can use to dynamically steer contests toward desirable goals i...
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作者：Macha, Meghanath; Foutz, Natasha Zhang; Li, Beibei; Ghose, Anindya
作者单位：Carnegie Mellon University; University of Virginia
摘要：Ubiquitous mobile technologies have been producing massive swaths of consumer location data, giving rise to an elaborate multibillion-dollar ecosystem. In this ecosystem, some consumers share personal data in exchange for economic benefits, including personalized recommendations; data aggregators curate and monetize data by sharing data with advertisers, and advertisers often utilize such data for location-based marketing. While these various entities can benefit from such data sharing, privac...
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作者：Gu, Zheyin (Jane); Zhao, Xuying
作者单位：University of Connecticut; Texas A&M University System; Texas A&M University College Station
摘要：Our study is inspired by the rapid growth of consumer-to-consumer (C2C) media platforms such as TikTok. We adopt a classical economical approach to modeling how utility-maximizing consumers select content pieces to view on a C2C media platform through a sequential inspection process and investigate how a platform in pursuit of market performance can devise an optimal policy on content length limit to induce desired viewer behaviors. First, we show that when content on the platform are longer, ...
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作者：Sun, Geng; Kim, Yeongin; Tan, Yinliang (Ricky); Parker, Geoffrey G.
作者单位：University of Texas System; University of Texas Rio Grande Valley; Virginia Commonwealth University; University of Houston System; University of Houston; Dartmouth College
摘要：Boosted by greater demand for convenience and then turbocharged by the coronavirus disease 2019 pandemic, online food delivery (OFD) has witnessed rapid growth over the past several years. Despite such growth, however, it is still unclear how incentives and payoffs of various parties are affected by the three-sidedness of the OFD market, which involves consumers, restaurants, and gig drivers-beyond the traditional two-sided setting. In this paper, we study the OFD platforms' optimal choices in...
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作者：Moravec, Patricia L.; Collis, Avinash; Wolczynski, Nicholas
作者单位：Indiana University System; IU Kelley School of Business; Indiana University Bloomington; Carnegie Mellon University; University of Texas System; University of Texas Austin
摘要：Manipulative content and propaganda are an information quality concern on social media. Although attention has been turned toward mis-and disinformation, government-controlled social media pages have been able to quietly share information to encourage users toward beliefs without sharing content that may be clearly labeled as false. To combat the effect of quiet foreign government persuasion attempts, Facebook debuted a state-controlled media label in June 2020 to alert users that a post origi...
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作者：Rivera, Michael; Jiang, Cheng; Kumar, Subodha
作者单位：Pennsylvania Commonwealth System of Higher Education (PCSHE); Temple University; Boston College
摘要：Many companies use real-time feedback applications to increase employee engagement with their performance evaluation programs and disseminate the results. Yet beyond giving and receiving employee feedback, important dynamics such as feedback seeking behavior and feedback rating are not well addressed in the literature. To fill this gap, we examine employee behavior related to two dimensions of real-time feedback: (i) seeking performance feedback from supervisors, peers, and direct reports and ...
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作者：Chen, Jiawei; He, Luo; Liu, Hongyan; Yang, Yinghui (Catherine); Bi, Xuan
作者单位：Shanghai University of Finance & Economics; Tsinghua University; University of California System; University of California Davis; University of Minnesota System; University of Minnesota Twin Cities
摘要：On short video sharing platforms, users often choose background music for their videos. In this paper, we study the problem of background music recommendation for short videos on short video sharing platforms. In our recommendation setting, the item (music) is not recommended directly to the user, but to the video created by the user. When making music recommendations for videos, we consider three important players: users, videos, and music. We define a unique background music recommendation p...
