-
作者：Gokpinar, Bilal; Hopp, Wallace J.; Iravani, Seyed M. R.
作者单位：University of London; University College London; University of Michigan System; University of Michigan; Northwestern University
摘要：Changes in the global economy and technological advances are stimulating increased geographic distribution of new product design and development efforts. For large organizations that design and develop complex products, this geographic distribution has added a new layer of complexity to product development operations. In this empirical study of a large auto manufacturer, we examine the operational performance implications of splitting the design of vehicle subsystems across multiple geographic...
-
作者：Arya, Anil; Mittendorf, Brian
作者单位：University System of Ohio; Ohio State University
摘要：Recent years have seen a drastic transformation in the organization of wholesale and retail markets. Where once clear distinctions between wholesale suppliers and retail competitors existed, now an era of blurring boundaries has emerged. This transformation has been marked by the introduction of online channels for suppliers to provide products directly to consumers while, at the same time, traditional retailers too persist. Thus, retailers are both wholesale customers and retail competitors o...
-
作者：Kuo, Chia-Wei; Ahn, Hyun-Soo; Aydin, Goker
作者单位：National Taiwan University; University of Michigan System; University of Michigan; Indiana University System; Indiana University Bloomington; IU Kelley School of Business
摘要：This article examines the choice of pricing policy (posted pricing or negotiation) toward end customers in a supply chain. Many retailers actively decide whether or not to encourage negotiation on the shop floor. Of course, the retailer's pricing policy influences not only the retailer's profit, but also the profits of the manufacturers who sell through the retailer. However, little is known about the forces that shape the pricing policy when two self-interested parties interact in a supply ch...
-
作者：Hausman, Warren H.; Lee, Hau L.; Subramanian, Uma
作者单位：Stanford University; Stanford University; The World Bank
摘要：This paper studies the impact of logistics performance on global bilateral trade. Taking a supply chain perspective, logistics performance refers to cost, time, and complexity in accomplishing import and export activities. We draw on a data set compiled by the World Bank containing specific quantitative metrics of logistics performance in terms of time, cost, and variability in time. Numerous researchers have shown that logistics performance is statistically significantly related to the volume...
-
作者：Iyer, Ananth; Saranga, Haritha; Seshadri, Sridhar
作者单位：Purdue University System; Purdue University; Indian Institute of Management (IIM System); Indian Institute of Management Bangalore; University of Texas System; University of Texas Austin
摘要：We study the linkages between firm-level quality initiatives such as quality management systems (QMS) and total quality management (TQM) and output productivity in the Indian auto component industry. We use externally validated quality certification and quality awards as proxies for QMS and TQM, respectively, as it is difficult to directly measure the QMS and TQM efforts of firms. We use an unbalanced panel of 220 firms and a balanced panel of 73 firms from the Indian auto component industry o...
-
作者：Feng, Baichun; Yao, Tao; Jiang, Bin
作者单位：University of Memphis; Pennsylvania Commonwealth System of Higher Education (PCSHE); Pennsylvania State University; Pennsylvania State University - University Park; DePaul University
摘要：The market-based adjustable contract for customized goods or services has emerged in outsourcing practices. Its objective is to minimize the operational risks inherent in today's volatile environment of operations. Our research reveals several important properties of this contract through a continuous-time analytical approach. Specifically, we consider the determination of this contract between two risk-averse firms through a Nash bargaining process. We derive the optimal adjusting mechanism a...
-
作者：[Anonymous]
-
作者：Li, Mei; Choi, Thomas Y.; Rabinovich, Elliot; Crawford, Aaron
作者单位：Lehigh University; Arizona State University; Arizona State University-Tempe; Korea University; Arizona State University; Arizona State University-Tempe
摘要：Inter-customer interactions are important to the operation of self-services in retail settings. More specifically, when self-service terminals are used as part of customers' checkout processes in retail operations without the explicit involvement of retailers as the direct service providers, inter-customer interactions become a significant managerial issue. In this article, we examine the impact of inter-customer interactions at retail self-service terminals on customers' service quality perce...
