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作者：Chan, Hing Kai; Wang, Xiaojun; Lacka, Ewelina; Zhang, Min
作者单位：University of Nottingham Ningbo China; University of Bristol; University of Strathclyde; University of East Anglia
摘要：In the last decade, social media platforms have become important communication channels between businesses and consumers. As a result, a lot of consumer-generated data are available online. Unfortunately, they are not fully utilized, partly because of their nature: they are unstructured, subjective, and exist in massive databases. To make use of these data, more than one research method is needed. This study proposes a new, multiple approach to social media data analysis, which counteracts the...
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作者：Chandrasekaran, Aravind; Linderman, Kevin; Sting, Fabian J.; Benner, Mary J.
作者单位：University System of Ohio; Ohio State University; University of Minnesota System; University of Minnesota Twin Cities; Erasmus University Rotterdam - Excl Erasmus MC; Erasmus University Rotterdam
摘要：High-tech organizations maintain a portfolio of R&D projects that address problems with different levels of complexity. These projects use different strategies to search for technological solutions. Projects refining existing products, processes, and technologies, for instance, employ a local search strategy to improve performance, while projects developing new products, processes, and technologies employ a distant search strategy. However, projects can shift in their levels of complexity due ...
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作者：Zhao, Yingxue; Zhao, Chuan; He, Mingke; Yang, Changchun
作者单位：University of International Business & Economics; Beijing Technology & Business University
摘要：By applying the state feedback principle of control theory, this study develops a state-feedback model that is capable of self-compensation and self-adjustment for inventory control. To be specific, under the state-feedback model, deviation between material order quantity and actual shipment can be dynamically adjusted in response to the actual shipment with the pole-placement state-feedback mechanism. As a result of this merit, the state-feedback model can ensure a more accurate order in each...
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作者：Senot, Claire; Chandrasekaran, Aravind; Ward, Peter T.
作者单位：Tulane University; University System of Ohio; Ohio State University
摘要：Recent changes to health care reimbursements policy mandate hospitals to improve simultaneously on conformance and experiential quality. Conformance quality measures the level of caregivers' adherence to evidence-based standards of care while experiential quality measures the level of interaction between caregivers and patients. Hospitals operate in regulated environments characterized by heavy top-down control mechanisms that are conducible for improving conformance quality. However, mechanis...
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作者：Li, Xiang; Li, Yongjian; Cai, Xiaoqiang; Shan, Jun
作者单位：Nankai University; Nankai University; Chinese University of Hong Kong; Jinan University
摘要：In recent years, increasing interests have arisen in adding product value through the provision of service. This study considers the problem in which a demand-enhancing service can be provided by different supply chain parties, resulting in four alternative service channels: (a) manufacturer undertaking service, namely M-channel, (b) retailer undertaking service, namely R-channel, (c) manufacturer outsourcing service to third-party (3P), namely M-3P-channel, and (d) retailer outsourcing servic...
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作者：Chan, Ting-Yan; Wong, Christina W. Y.; Lai, Kee-Hung; Lun, Venus Y. H.; Chi To Ng; Ngai, Eric W. T.
作者单位：Hong Kong Polytechnic University; Hong Kong Polytechnic University; Hong Kong Polytechnic University
摘要：Facing the growing concern of environmental impact, green service (GS) has emerged as an important research topic in production and operations management. However, empirical research on GS is hindered by the lack of theoretically developed and empirically validated measurement scales covering various practices in service operations of a supply chain. GS indicates the strategic orientation of firms in developing a combination of practices and routines to reduce environmental impact in service o...
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作者：Spiliotopoulou, Eirini; Donohue, Karen; Cagri Guerbuez, Mustafa
作者单位：Vrije Universiteit Amsterdam; University of Minnesota System; University of Minnesota Twin Cities
摘要：Inventory decisions made at a centralized level often rely on demand forecast information passed from regional managers within a supply chain. Such managers often have unique insights into the demand patterns at their local sites that can help inform how much inventory to order for the system as a whole. Problems can arise with this setup, however, if these managers have incentives to misreport their forecasts and the central planner (CP), in turn, mistrusts this information. The goal of our r...
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作者：Wu, Desheng Dash; Luo, Cuicui; Wang, Haofei; Birge, John R.
作者单位：University of Toronto; Reykjavik University; University of Chicago
摘要：The potential for operational efficiency improvement is a key consideration for firms contemplating the consolidation of both internal and external business units. This paper develops a leader-follower game model to assess such potential gains from the merger of different organizations with constrained resources. A profit-sharing strategy and algorithm are proposed to solve the model while maintaining incentive compatibility within each unit's decision-making process. This paper further demons...
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作者：Choi, Tsan-Ming; Cheng, T. C. E.; Zhao, Xiande
作者单位：Hong Kong Polytechnic University; Hong Kong Polytechnic University; China Europe International Business School
摘要：The major research methodologies deployed for operations management (OM) research include analytical modeling research (e.g., optimization, computational, and simulation models), quantitative empirical research (e.g., surveys, and event studies), and case study research. In recent years, there is an emerging trend toward employing a multi-methodological approach (MMA) to address complex and intriguing OM issues. The MMA helps derive solid research results and boost the scientific merit of OM r...
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作者：Chen, Jie; Zhao, Xiande; Lewis, Mike; Squire, Brian
作者单位：University of Bath; China Europe International Business School; South China University of Technology
摘要：Despite the importance of knowledge sharing between supply chain partners, supplier motivation to share remains largely unexplored. This study examines the role of buyer power in supplier motivation to share knowledge. Applying a multi-method, sequential research design, case studies followed by a scenario-based experiment, we find buyer expert power increases supplier motivation to share, while the use of coercive power decreases this motivation. We also find that supplier dependence has a co...
