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作者：Allon, Gad; Babich, Volodymyr
作者单位：University of Pennsylvania; Georgetown University
摘要：In the last few years, we have seen the emergence of two new ways in which firms interact with outside stakeholders, namely crowdsourcing and crowdfunding service providers. In this article, we define crowdsourcing and crowdfunding terms, compare new business models with traditional ones, review the operations management research community's contribution so far, point out useful frameworks for understanding the phenomena, illuminate promising research paths, and highlight open research questio...
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作者：Olsen, Tava Lennon; Tomlin, Brian
作者单位：University of Auckland; Dartmouth College
摘要：Industry 4.0 connotes a new industrial revolution centered around cyber-physical systems. It posits that the real-time connection of physical and digital systems, along with new enabling technologies, will change the way that work is done and therefore, how work should be managed. It has the potential to break, or at least change, the traditional operations trade-offs among the competitive priorities of cost, flexibility, speed, and quality. This article describes the technologies inherent in ...
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作者：Plambeck, Erica L.; Ramdas, Kamalini
作者单位：Stanford University; University of London; London Business School
摘要：Manufacturing & Service Operations Management (M&SOM) has published papers of importance for poverty alleviation. Yet rich opportunities for impactful research remain as yet untapped. Operations management (OM) insights suggest business model innovations that alleviate poverty by simultaneously empowering women, protecting natural systems or mitigating pollution, increasing incomes, and creating low-cost, high-quality products or services. OM researchers can help empower women and overcome pov...
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作者：Atasu, Atalay; Corbett, Charles J.; Huang, Ximin (Natalie); Toktay, L. Beril
作者单位：University System of Georgia; Georgia Institute of Technology; University of California System; University of California Los Angeles; University of California System; University of California Los Angeles; University of Minnesota System; University of Minnesota Twin Cities; University System of Georgia; Georgia Institute of Technology
摘要：We review the sustainable operations management research published in the first 20 years of Manufacturing & Service Operations Management (M&SOM), and we outline our hopes for the next 20 years. This review provides a big picture overview of trends in the sustainable operations management research in M&SOM, along with an impact assessment both inside and outside the boundaries of operations management research. We provide a brief chronological survey of sustainable operations management public...
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作者：Misic, Velibor V.; Perakis, Georgia
作者单位：University of California System; University of California Los Angeles; Massachusetts Institute of Technology (MIT)
摘要：Research in operations management has traditionally focused on models for understanding, mostly at a strategic level, how firms should operate. Spurred by the growing availability of data and recent advances in machine learning and optimization methodologies, there has been an increasing application of data analytics to problems in operations management. In this paper, we review recent applications of data analytics to operations management in three major areas-supply chain management, revenue...
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作者：Fisher, Marshall; Olivares, Marcelo; Staats, Bradley R.
作者单位：University of Pennsylvania; Universidad de Chile; University of North Carolina; University of North Carolina Chapel Hill
摘要：Empirical research in operations management has increased steadily over the last 20 years. In this paper, we discuss why this is good for our field and offer some comments on the qualities we admire in an empirical operations management paper.
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作者：Roth, Aleda; Rosenzweig, Eve
作者单位：Clemson University; Emory University
摘要：In this paper, we examine the rise of empirical operations management research in Manufacturing & Service Operations Management (M&SOM). We review 91 empirically focused papers published in M&SOM since its inception in 1999, classifying them based on data type and data collection methodology. The results show that although empirical operations management research has made great strides thus far, empirical research still lags analytic modeling, and much work remains to be done. We call on opera...
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作者：Donohue, Karen; Ozer, Ozalp; Zheng, Yanchong
作者单位：University of Minnesota System; University of Minnesota Twin Cities; University of Texas System; University of Texas Dallas; Massachusetts Institute of Technology (MIT)
摘要：Behavioral operations is now an established and fundamental research field dedicated to understanding how the behavior of managers, workers, and customers influences operational decisions and outcomes. Just 20 years ago, behavioral research within operations management was relatively small and dispersed. Manufacturing & Service Operations Management has played an integral role in the field's development since then through its openness to new research questions and methodologies. In this articl...
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作者：Hasija, Sameer; Shen, Zuo-Jun Max; Teo, Chung-Piaw
作者单位：INSEAD Business School; University of California System; University of California Berkeley; National University of Singapore
摘要：We discuss some recent developments in smart city initiatives across the world to motivate the opportunities and challenges that such initiatives pose, and we categorize them into three themes: data access and collection, end-user utility, and economic viability of different solutions. We recognize that the academic literature that can help in addressing some of these challenges is at its nascent state and provide guidelines on how manufacturing and service operations management scholars can c...
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作者：Cachon, Gerard P.; Girotra, Karan; Netessine, Serguei
作者单位：University of Pennsylvania; Cornell University
摘要：Operations management has evolved since the founding of M&SOM: new departments have been created in our journals, new tracks have been established in our conferences, and new methodologies have been adopted in our research. Are these changes good for the field? To some, they seem detrimental, yielding a fragmented community that does not always speak the same language nor interact in any meaningful way. Others celebrate our expanded diversity and the new areas of research that it opens up. We ...
