作者：Singh, Diwas K. C.; Scholtes, Stefan; Terwiesch, Christian
作者单位：Emory University; University of Cambridge; University of Pennsylvania
摘要：We examine the published empirical literature in healthcare operations management over the last 20 years. We note several unique characteristics of the research in healthcare operations, including a focus on operational and organizational variables, an interest in the underlying mechanisms that explain operational causal pathways, and an interest in economic and managerial implications. We organize the prior findings under five distinct themes: importance of operational variables, importance o...
