Smart City Operations: Modeling Challenges and Opportunities

• 成果类型: Article
• 署名作者: Hasija, Sameer; Shen, Zuo-Jun Max; Teo, Chung-Piaw
• 署名单位: INSEAD Business School; University of California System; University of California Berkeley; National University of Singapore
• 刊物名称: M&SOM-MANUFACTURING & SERVICE OPERATIONS MANAGEMENT
• ISSN/ISSBN: 1523-4614
• DOI: 10.1287/msom.2019.0823
• 发表日期: 2020
• 页码: 203-213
• 关键词: Smart City Operations; smart technologies; bike sharing; behavioral operations

摘要

We discuss some recent developments in smart city initiatives across the world to motivate the opportunities and challenges that such initiatives pose, and we categorize them into three themes: data access and collection, end-user utility, and economic viability of different solutions. We recognize that the academic literature that can help in addressing some of these challenges is at its nascent state and provide guidelines on how manufacturing and service operations management scholars can contribute to the global smart city movement.