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作者:van Rijn, Lisanne; de Vries, Harwin; Wassenhove, Luk N. Van
作者单位:Erasmus University Rotterdam; Erasmus University Rotterdam - Excl Erasmus MC; INSEAD Business School
摘要:Problem definition: : United Nations Sustainable Development Goal (SDG) 3.8 states that health coverage should be universal by 2030. This is challenging in rural and poor areas. To address this challenge, mobile outreach teams of healthcare workers visit a fixed set of remote sites to provide healthcare services. Because of dynamics in demand and supply, once-rational site-to-team assignment decisions can become far from optimal over time. This paper considers the problem of reassigning sites ...
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作者:Song, Hummy; Armony, Mor; Roels, Guillaume
作者单位:University of Pennsylvania; New York University; INSEAD Business School
摘要:Problem definition: : Contrary to traditional queueing theory, recent field studies in B2C services indicate that pooled queues may be less efficient than dedicated queues. Methodology/results: : We use two online experiments in the healthcare delivery context to replicate this finding and assess the interplay of servers' customer ownership and queue length awareness as potential underlying mechanisms. We operationalize customer ownership as the extent to which servers feel ownership toward th...
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作者:Bandi, Nymisha; Cohen, Maxime C.; Ray, Saibal
作者单位:McGill University
摘要:Problem definition : How can retailers incentivize customers to make healthier food choices? Price, convenience, and taste are known to be among the main drivers behind such choices. Unfortunately, healthier food options are often expensive and not adequately promoted. However, we are observing recent efforts to nudge customers toward healthier food. Methodology/results : In this paper, we conducted a field experiment with a global convenience store chain to better understand how different add...
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作者:Yu, Yi; Deng, Tianhu; Song, Jing-Sheng
作者单位:Shanghai University of Finance & Economics; Tsinghua University; Duke University
摘要:Problem definition: We introduce and formalize a concept termed conditional lead-time flexibility (CLF), which refers to the industry practice where a manufacturer requests that its upstream suppliers dynamically adjust the pipeline orders' remaining lead times. Over a finite horizon, an assemble-to-order manufacturer makes joint decisions on inventory replenishment and lead-time adjustment to minimize the total discounted expected cost. Methodology/results: The problem is formulated as a mult...
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作者:He, Long; Ke, Nan; Mao, Ruijiu; Qi, Wei; Zhang, Hongcai
作者单位:George Washington University; National University of Singapore; Tsinghua University; University of Macau
摘要:Problem definition: Hydrogen fuel-cell vehicles (HFVs) have been proposed as a promising green transportation alternative. For regions experiencing renewable energy curtailment, promoting HFVs can achieve the dual benefit of reducing curtailment and developing sustainable transportation. However, promoting HFVs faces several major hurdles, including uncertain vehicle adoption, the lack of refueling infrastructure, the spatial mismatch between hydrogen demand and renewable sources for hydrogen ...
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作者:Lu, Tao
作者单位:University of Connecticut
摘要:Problem definition: When a firm (buyer) outsources the production of a new product/component to a supplier subject to random yield, a major challenge is that the supplier's yield is usually private information. In practice, yield information is often shared via nonbinding communication-for example, a supplier self-assessment report. We examine whether such communication can be truthful and credible. Methodology/results: We analyze a cheap-talk game in which, given a simple contract that specif...
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作者:Besbes, Omar; Goyal, Vineet; Iyengar, Garud; Singal, Raghav
作者单位:Columbia University; Columbia University; Dartmouth College
摘要:Problem definition: : Motivated by the debate around workers' welfare in the gig economy, we propose a framework to evaluate current practices and possible alternatives. We study a setting in which customers seek service from workers and a platform facilitates such matches over the course of the day. The platform allocates time slots to workers using an allocation policy, and the workers are strategic agents (with respect to when to work) who maximize their expected utility that depends on the...
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作者:Fu, Mingyang; Li, Xiaobo; Zhang, Lianmin
作者单位:National University of Singapore; Shenzhen Research Institute of Big Data; The Chinese University of Hong Kong, Shenzhen
摘要:Problem definition: : In this paper, we study the newsvendor problem under some distributional ambiguity sets and explore their relations. Additionally, we explore the benefits of implementing this robust solution in the feature-based newsvendor problem. Methodology and results: : We propose a new type of discrepancy-based ambiguity set, the JW ambiguity set, and analyze it within the framework of first-order stochastic dominance. We show that the distributionally robust optimization (DRO) pro...
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作者:Deng, Qiyuan; Li, Xiaobo; Lim, Yun Fong; Liu, Fang
作者单位:The Chinese University of Hong Kong, Shenzhen; National University of Singapore; Singapore Management University; Durham University
摘要:Problem definition: We consider an online retailer selling multiple products to different zones over a finite horizon with multiple periods. At the start of the horizon, the retailer orders the products from a single supplier and stores them at multiple warehouses. The retailer determines the products' order quantities and their storage quantities at each warehouse subject to its capacity constraint. At the end of each period, after random demands in the period are realized, the retailer choos...
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作者:Davis, Andrew M.; Mankad, Shawn; Corbett, Charles J.; Katok, Elena
作者单位:Cornell University; North Carolina State University; University of California System; University of California Los Angeles; University of Texas System; University of Texas Dallas
摘要:Problem definition: : Two disciplines increasingly applied in operations management (OM) are machine learning (ML) and behavioral science (BSci). Rather than treating these as mutually exclusive fields, we discuss how they can work as complements to solve important OM problems. Methodology/results: : We illustrate how ML and BSci enhance one another in non-OM domains before detailing how each step of their respective research processes can benefit the other in OM settings. We then conclude by ...