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作者：Ganesh, Maya; Deo, Sarang; Devalkar, Sripad K.
作者单位：Indian Institute of Management (IIM System); Indian Institute of Management Ahmedabad; Indian School of Business (ISB)
摘要：Governments across the developing world are adopting digital technologies to improve the performance of public sector supply chains. However, empirical evidence regarding the impact of these technologies on performance is mixed. In this paper, we evaluate the impact of using biometric authentication (BA) devices on the performance of India's food security program. The program aims to deliver subsidized food grains to nearly 160 million low-income households through approximately 500,000 fair p...
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作者：Wu, Lezhen; Wu, Xiaole; Yi, Shuyue
作者单位：Fudan University
摘要：Due to the U.S.-China trade war, multinational firms may develop new contract manufacturers outside China to hedge against high tariffs on Chinese exports to the U.S. market. However, tariffs exhibit high uncertainty in recent years and developing a contract manufacturer incurs costs; hence, it is challenging to decide whether to develop a new contract manufacturer. We study two competing firms' contract manufacturer development decisions in a sequential game. First, we find that multinational...
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作者：Jalili, Monire; Pangburn, Michael S.; Yazdani, Alireza
作者单位：Bentley University; University of Oregon; California State University System; California State Polytechnic University Pomona
摘要：Fashion sellers are sometimes critiqued for selling low durability products, resulting in waste. Blame is also directed at consumers, who purchase new fashions despite having accumulated a closet full of prior fashions. The slow fashion movement encourages sellers to produce higher durable products, thus supporting less frequent purchases by consumers. Using an infinite-time model and considering strategic consumer behavior, including their ability to accumulate a closet of varieties over time...
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作者：Sodhi, ManMohan S.; Tang, Christopher S.
作者单位：City St Georges, University of London; University of California System; University of California Los Angeles
摘要：In 2015, the United Nations (UN) countries signed up to achieve 17 sustainable development goals (SDGs) for people, planet, prosperity, peace, and partnership by 2030. However, the trend of progress toward achieving these goals indicates that none of the 17 goals may be achieved by 2030 globally. We first provide La foundation for operations management (OM) researchers to help shape the interventions for countries and companies to help achieve the SDGs by (1) identifying the synergies among th...
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作者：Anderson, Edward G.; Chandrasekaran, Aravind
作者单位：University of Texas System; University of Texas Austin; University System of Ohio; Ohio State University
摘要：This research investigates how to sustain process improvement (PI) initiatives in healthcare. Despite the abundant knowledge on PI, we know very little on why and how PI sustains over time. This is particularly true in the context of heterogeneous frontline teams of physicians and nurses with different operational characteristics such as attrition rates, skill sets, training, and goals. Our study builds a model that simulates the mutual, dynamic interaction of these stakeholders with each othe...
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作者：Hua, Shengya; Lei, Ying; Zhai, Xin
作者单位：South China Normal University; New York University; NYU Shanghai; Peking University
摘要：In choosing healthcare services, price and waiting time are two important factors that matter to patients. Price is set by healthcare providers, while waiting time is usually endogenously determined by patient choice and the healthcare provider's capacity investment. We study the pricing and capacity design for profit-driven hospitals offering two types of healthcare services-regular and premium-serving heterogeneous patients who choose from either of the two types of services. Patients make t...
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作者：Hu, Ming; Huang, Weixiang; Liu, Chunhui; Zhou, Wenhui
作者单位：University of Toronto; South China University of Technology; Zhengzhou University
摘要：To alleviate the financial shortage for public service provision, a government agency may jointly finance, own, and run a service system with a private firm (in the manner of a joint venture) or delegate service provision to the firm subject to regulation in service price or wait time. We model the service system as a queueing system in which customers are heterogeneous in service valuation and sensitive to price and delay. While the government aims to maximize social welfare, the firm's goal ...
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作者：Goyal, Achal; Sapra, Amar
作者单位：Indian Institute of Management (IIM System); Indian Institute of Management Bangalore
摘要：In supermarkets, customers choose the unit(s) they purchase, which leads to inventory being sold in a last-in, first-out (LIFO) order for perishable products. Furthermore, for such products, the demand for inventory may depend on its age since customers may choose to walk away if the freshest available inventory is too old for them. Despite the widespread occurrence of LIFO-based inventory systems, few studies have analyzed them. In this study, we contribute by developing insights on joint rep...
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作者：Balakrishnan, Anantaram; Sundaresan, Shankar; Mohapatra, Chinmoy
作者单位：University of Texas System; University of Texas Austin; Rutgers University System; Rutgers University Camden; Rutgers University New Brunswick
摘要：Many firms that offer home delivery of products purchased online now provide consumers the option of subscribing to a membership plan for free delivery of limited or unlimited number of orders instead of customers paying delivery charges for each order. This paper seeks to understand the benefits to firms and consumers of introducing such free-delivery subscription (FDS) plans to complement their traditional pay-for-delivery (PFD) option, characterize the firm's optimal FDS subscription pricin...
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作者：Scott, Alex; Davis-Sramek, Beth; Ketchen Jr, David J.
作者单位：University of Tennessee System; University of Tennessee Knoxville; Auburn University System; Auburn University; Auburn University System; Auburn University
摘要：Although safety within operational systems depends on compliance with regulations, non-compliance is common in many settings. Trucking is a meaningful industry for studying operational safety compliance given that the industry is large and important, truck accidents kill thousands annually, and such accidents collectively cost the U.S. economy billions of dollars. Although the truck driving occupation is dominated by men, significant efforts are underway to recruit more women into the professi...
